Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Power steering problems are a major issue with the 2004 Mini Cooper, with hundreds of owners reporting complaints to the NHTSA about their power steering suddenly failing while driving.

Some power steering failures have caused crashes & injuries. Average mileage at failure is well under 100,000 miles & the repair cost is over $1,000. Not good.

10.0

really awful
Crashes / Fires:
9 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
75,059 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mini Cooper steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2004 Mini Cooper:

Unsubscribe any time. We don't sell/share your email.

2004 Mini Cooper Owner Comments (Page 1 of 21)

problem #417

Oct 132015

Cooper

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 MINICooper. The contact received a recall notification for NHTSA campaign number: 15V660000 (steering) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Racine, WI, USA

problem #416

Jul 042016

Cooper

  • 180,000 miles
The contact owns a 2004 MINICooper. The contact stated that the vehicle lost power steering and the power steering warning indicator illuminated. The contact received notification of NHTSA campaign number: 15V660000 (steering); however, the dealer refused to perform the repair due to the updated part previously being installed on the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 180,000. Parts distribution disconnect.

- Boise, ID, USA

problem #415

Jun 162016

Cooper

  • miles
The contact owns a 2004 MINICooper. The contact received notification of NHTSA campaign number: 15V660000 (steering). The vehicle was taken to the dealer to be remedied; however, the contact believed that they did not inspect the vehicle. The contact was notified by a technician that it should have taken four hours to complete the inspection and perform any necessary repairs. The contact did not believe the repair was adequately performed. The manufacturer was notified. The contact had not experienced a failure. Updated 09/27/16

- Central Point, OR, USA

problem #414

Dec 072015

Cooper

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 MINICooper. The contact received notification of NHTSA campaign number: 15V660000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unknown. The contact had not experienced a failure.

- Malibu, CA, USA

problem #413

Oct 312015

Cooper

  • 58,000 miles
The contact owns a 2004 MINICooper. The contact stated that while driving at 25 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V660000 (steering) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 58,000. VIN tool confirms parts unavailable.

- Larchmont, NY, USA

problem #412

Dec 262015

Cooper

  • 65,000 miles
The contact owns a 2004 MINICooper. While driving at an unknown speed, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering electric pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V660000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 65,000. VIN tool confirms parts not available.

- Pacific Grove, CA, USA

problem #411

Feb 032016

Cooper

  • 145,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 MINICooper. The contact received notification of NHTSA campaign number: 15V660000 (steering) however, the part to do the recall repair was not available.. the contact stated that while driving at 55 mph, the steering wheel became difficult to turn. The contact was able to pull the vehicle over and shut it down. The vehicle was restarted and functioned as normal. The dealer was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 145,000. Parts distribution disconnect.

- Pittsburgh, PA, USA

problem #410

Sep 142015

Cooper

  • 130,000 miles
The contact owns a 2004 MINICooper S. the contact stated that there was a progressing condition in which the steering wheel made an abnormal noise and was difficult to turn left or right. The vehicle was included in NHTSA campaign number: 15V660000 (steering). The vehicle was not diagnosed or repaired. The approximate failure mileage was 130,000. VIN tool confirms parts not available.

- Columbia, MO, USA

problem #409

Apr 302015

Cooper

  • 52,000 miles
I was driving around 40 miles per hour and the car abruptly slowed down then sped up without any warning, if another car was behind me, it would have caused some serious damage. Now my car wouldn't shift shift out of first gear. I was told by my mechanic that the cvt transmission is gone. After reaching out to MINIusa, they told me they haven't had any problem with this transmission and it's pass the warranty date. If the folks at MINIusa had been honest with me I could have made the deadline for a settlement pertaining to the same problem they claimed they had no idea about. This product need to be recalled! after doing extensive research the cvt transmission have had problems all along and the company have been settling claims for quite some time. Why are they allowed to run hard working folks into death because they know most of us can't and wouldn't pursue this matter. It will cost me $6500 for the part and another $2200 for labor, the car is now valued at $5500. It there something wrong with this?

- St. Thomas, VI, USA

problem #408

Aug 122015

Cooper

  • 88,000 miles
Vehicle intermittently becomes extremely difficult to steer.

- San Antonio, TX, USA

problem #407

Feb 272015

Cooper 4-cyl

  • 114,000 miles

A D V E R T I S E M E N T S

I was driving my daughter to school when it first happened, the wheel got so tight and I hit the curb. Thank god I was in a school zone and therefore I was driving slow. After that, I noticed that same day that my battery was drained when I was leaving from work. I got a jump but then it happened again when I stopped for groceries. I figured something must be wrong with the battery (which is fairly new) or the alternator. I took my car to a shop and they diagnosed the battery and the alternator was fine. But they also said there was a strange noise coming from my power steering pump. I bought power steering fluid thinking that was the reason, but after I poured some its still the same. I started researching and I found out a lot of people are having this same issue and its a defective issue for this MINIgeneration.

- Boynton Beach, FL, USA

problem #406

Jan 132015

Cooper 4-cyl

  • 68,000 miles
The power steering on my 2004 MINICooper, base, sporadically quits working, especially in cold weather. I was told by MINIdealership that it is a known defect but they will not replace it until it fails completely. Very sub-par customer service, as they know it is a problem. Unhappy.

- Sylvania, OH, USA

problem #405

Dec 132014

Cooper 4-cyl

  • 86,000 miles
I was changing lanes in a heavy traffic situation and my power steering quit causing the car to continue in the "changing" direction. This nearly caused me to hit a car in another lane because I could not move into the intended lane.

- San Juan Capistrano, CA, USA

problem #404

Dec 092014

Cooper 4-cyl

  • 110,200 miles
I experienced a sudden loss of power steering on my vehicle. Fortunately this did not result in a crash but it sure scared me. I am concerned about my safety driving this vehicle and may consider getting rid of it. I am disappointed in MINIs unresponsiveness to this issue.

- Donaldsonville, LA, USA

problem #403

Nov 012014

Cooper 4-cyl

  • 100,250 miles
Was about to park my car and all of sudden the steering began feeling tight. It seems that all assistance with the power steering was lost. Upon investigation over the internet it seems that the power steering pump is blown. Fortunately, I was not driving fast, but this can cause a potential fatal injury.

- Trenton, GA, USA

problem #402

Jun 182014

Cooper 4-cyl

  • miles
3 months ago I became aware of a fault in my MINIcooper 2004 regarding the power steering cooling fan. Steering had become overly difficult, and after taking the vehicle to my usual mechanic and then BMW, this was found to be defective. I then discovered the issue had been the subject of an unofficial recall by MINIusa (BMW), and took the car to the nearest dealership, in beverly, MA, a round trip of 200 miles, to have the item fixed. After this, the car became hard to control on curves. It appears the failure of the power steering cooling fan put undue strain on the steering knuckle, and at 80,000 this has become prematurely worn. Consequently, the vehicle is very hard to handle properly on turns, and is becoming a safety issue. For three months my mechanic has been trying to secure this part from MINIusa to no avail. Meanwhile my car is becoming more undrivable by the day. This part is an essential component of the safety of the vehicle. I have petitioned BMW for an answer, and after two weeks of people avoiding the issue, it seems the part remains unavailable. MINIusa(BMW)'s best response was to ask me to drive back to MA to have the car looked at, which point they may offer me a loaner. But this is beside the point: Aside from not providing an essential component that affects the safety of the vehicle, they want me to waste a day driving to MA, then pay the dealer's over-inflated service charges, because they made it clear on the phone they will not sell this part to non-MINIrepair facilities when it finally does arrive (there is still no date for this, by the way). Essentially they are covering up an issue by keeping the matter in-house, failing to provide a component, and forcing customers to drive hundreds of miles and use only their facilities. Clearly this is outrageous and illegal. Any assistance from your office would be appreciated.

- Portland, ME, USA

problem #401

Mar 112014

Cooper

  • 125,000 miles
The contact owns a 2004 MINICooper. The contact stated while driving approximately 30 mph, it was difficult to control the vehicle. The failure recurred multiple times. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage 125,000.

- Orangetown, NY, USA

problem #400

Jun 182014

Cooper 4-cyl

  • 79,000 miles
The steering knuckle on my car has become prematurely worn following a steering pump failure, and consequently, the steering has become imprecise and the car hard to control around curves. I was not made aware of the design defect (documented by dot) of the steering pump until I researched the steering issue and discovered there was an 'unofficial' recall to fix the pump. My complaint is that for two months, BMW usa still has the steering knuckle on back order. Meanwhile my vehicle is becoming harder to drive and will soon be a safety concern. It is imperative that dot force BMW usa to make this part available immediately because it is a crucial component in the safety of the vehicle.

- Portland, ME, USA

problem #399

Jun 102014

Cooper 4-cyl

  • 70,800 miles
While driving around town the power steering quit working making the car very hard to turn. It was not noticeable driving straight, but when taking a left or right turn you almost cannot make the turn unless you really crank on the steering wheel. This problem has been happening intermittently without no warning. In order to get the power steering back, the ignition has to be completely shut off, and then restarted.

- Goodyear, AZ, USA

problem #398

May 202014

Cooper 4-cyl

  • 169,849 miles
Steering failure whilst on highway, headed to the grass curb, smoke in cabin (smelt of burning wire insulation). Did manage to release the hood and open to see if I could extinguish, fire was focused directly behind the engine under exhaust manifold. Nothing to due but wait for the fire truck, car completely burned front to back, nothing left to salvage.

- Frankenmuth, MI, USA

Read the next 20 complaints »

Not what you are looking for?