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7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,387 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mini Cooper drivetrain problems

drivetrain problem

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2011 Mini Cooper Owner Comments

problem #4

Jul 262013

Cooper 4-cyl

  • 15,543 miles

A D V E R T I S E M E N T S

This is the 2nd time this has happened. I filed a complaint the first time in 2012. Here is the complaint than and it is a repeat of the same problem. I have checked the web and others have experienced this same design problem I have spent $1,100 already and now an required to pay another $1,400 for the same problem. I went on-line and others have had this problem. I wrote the dealer and MINICooper/BMW about this and received a rude denial. Here is the issue (#2): "TL* the contact owns a 2011 MINICooper. The contact stated that the gear link became stuck as the contact was attempting to reverse from a driveway. The vehicle was taken to the dealer and the contact was advised that coffee had leaked into the gear shifter and caused the failure. The dealer stated advised that because the cup holder was above the gear shifter, the design would allow any spilled liquid to easily enter the shifter. The vehicle was not repaired. The failure mileage and the current mileage was 5,000. Updated 03/23/12 the consumer stated the coffee holder sits right over the area where the dealer sated coffee ruined the transmission component. It is not sealed and the placement of a liquid holder over a vulnerable expensive piece of electrical equipment without adequate protection is a negligent design. Updated evoq 04/18/12" [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Henderson, NV, USA

problem #3

Jan 112012

Cooper 4-cyl

  • 5,000 miles
The contact owns a 2011 MINICooper. The contact stated that the gear link became stuck as the contact was attempting to reverse from a driveway. The vehicle was taken to the dealer and the contact was advised that coffee had leaked into the gear shifter and caused the failure. The dealer stated advised that because the cup holder was above the gear shifter, the design would allow any spilled liquid to easily enter the shifter. The vehicle was not repaired. The failure mileage and the current mileage was 5,000. Updated 03/23/12 the consumer stated the coffee holder sits right over the area where the dealer sated coffee ruined the transmission component. It is not sealed and the placement of a liquid holder over a vulnerable expensive piece of electrical equipment without adequate protection is a negligent design. Updated evoq 04/18/12

- Henderson, NV, USA

problem #2

Mar 112011

Cooper

  • 2,504 miles
The contact owns a 2011 MINICooper. While driving approximately 30 mph, the transmission failed to respond. The vehicle was maneuvered to the side of the road. The contact shifted the gear selector into park however, the gear would not remain secure and the emergency brake was engaged to prevent the vehicle from rolling. The vehicle was towed to an authorized dealer for repairs. In addition, the oil pump gasket and map thermostat were replaced prior to the transmission failure. The manufacturer was notified of the defect. The approximate failure mileage was 2,504. Updated 10/12/11 updated 3/30/12

- Vero , FL, USA

problem #1

Jul 012011

Cooper

  • 6,500 miles
The new MINICooper that I leased started to have acceleration problems around 6500 miles. What happens is a hesitation in the acceleration of the MINIfrom a start or at low rpms. For example when you're at a stop and you are trying to cross traffic the hesitation of the acceleration is dangerous in timing the vehicle to cross traffic and when the acceleration catches up the car jumps to high rpms. This is being reported because I took the Cooper into the MINIof Ontario service center and they said there is nothing wrong.

- Redlands, CA, USA

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