Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mini Cooper Countryman electrical problems

electrical problem

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2011 Mini Cooper Countryman Owner Comments

problem #5

Jun 162016

Cooper Countryman

  • 97,000 miles

A D V E R T I S E M E N T S

A June 2016 leak in the oil pump solenoid valve resulted in required replacement of the dme (including programming) and the engine harness. This issue presented a safety problem because it occurred while driving on the expressway and resulted in extreme sluggishness of the accelerator. Safecar.gov identified MINIservice information bulletins that address the leak from the solenoid as early as 2012. More than one service bulletin (si M11 01 12 dated 6/2012, 1/2013, 1/2014) were made available to dealerships that outlined the problem and repair for this issue. Since this issue presents safety problems when driving the car, we assert the problem should have been proactively fixed. Since MINIusa has not done so, there should be a government recall to solve the problem. Furthermore, when the problem manifested in our car we were expected to cover the repair cost. This is unacceptable to us since the dealership knew about yet was not proactive in preventing the safety issue. It should be noted that when we complained to the dealership they reimbursed less than half of the repair costs.

- Muskegon, MI, USA

problem #4

Mar 012016

Cooper Countryman

  • 30,000 miles
The contact owns a 2011 MINICooper countryman. While driving at approximately 35 mph, the contact felt the vehicle downshift. In addition, the windshield wipers functioned independently and different warning lights illuminated continuously. When the contact depressed the accelerator pedal, the vehicle did not respond and the steering wheel lost power. The vehicle was towed to a dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. The VIN was not provided.

- Santa Barbara, CA, USA

problem #3

Apr 192011

Cooper Countryman

  • 5,000 miles
The contact owns a 2011 MINICooper countryman. The contact stated that the vehicle had a loss of power and the contact had to apply force to the accelerator pedal to no avail on numerous occasions. The vehicle was taken to an authorized dealer who had the vehicle for six weeks and was not able to repair the vehicle. The authorized dealer replaced the water pump, fuel filter four sets of brakes, three batteries, ignition coils, wiring and the computer but the failures recurred. The contact had the vehicle taken to an independent mechanic who diagnosed that the thermostat housing twice, core and new battery needed to be replaced plus the computer software was updated. The independent mechanic stated that there was a false reading from the computer. The contact stated after the vehicle was repaired it had continued to jerk violently while in drive or reverse intermittently. The vehicle has not been repaired. The odometer was fluctuating and not reading properly. The vehicle had continued to jerk violently, decelerated without warning and the brakes made a loud noise intermittently. The contact had the vehicle taken back to an indpendent mechanic for further inspection and diagnosis. The VIN was not available. The manufacturer was notified of the failure several times to no avail. The approximate failure mileage was 5,000.

- Irvine, CA, USA

problem #2

May 052014

Cooper Countryman

  • 22,000 miles
Key stuck in ignition due to faulty electrical sensor. Not covered under warranty.

- Simpsonville, SC, USA

problem #1

Feb 272012

Cooper Countryman 4-cyl

  • 10,000 miles
On 12/2/11 thermostat housing sensor failed and replace on 1/18/12 second one failed. On 2/27/12 noticed oil leak. Informed that the solenoid leaking to engine is currently being replaced.

- Brentwood, NH, USA

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