I drove 20 feet out of my garage and smelt a surfer smell. I put my convertible top down, put the car in park walked around to see if it was smoking or if the smell was coming from the engine or mufflers. When I could not detect where the smell was coming from, I put the top back up, closing it and turned the car off. I locked the car and went into my garage. As I looked back I saw sparks coming from the vent on the hood. I yelled for my husband & as he looked for fire extinguisher I called 911 & filmed the car. Within 30 seconds the car was on fire & with 90 second totally up in flames. Nothing but the shell of the car remained. The fire department, police & fire marshal were present. Arson was ruled out. I had a recall part installed at the dealer in 2012 for potential fires. The car was stationary in my driveway shut off. It had not been driven for 20 hours prior to the fire.

- Tampa, FL, USA

The contact owns a 2011 MINIcooper convertible. The contact stated that the front driver side door would not unlock when using the key fob. In order to enter the vehicle, the contact had to use the front passenger door. The vehicle was taken to an authorized dealer and the contact was informed that no failure was present. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 19,000.

- East Brunswick, NJ, USA