Technical Service Bulletins (TSBs) for the 2016 John Cooper Works are official communications between Mini & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
EPS INTERMITTENT ASSIST FAILURE, FC 4823FA: The steering assistance fails after several, consecutive parking maneuvers or sustained hold at the end stop. Read More »
Noise from Steering Column Switch Center when Turning. The customer states that there is a grating or scraping noise when the steering wheel is turned. The noise comes from the area of the Steering Column Switch Center (SZL). Read More »
GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE. A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. Read More »
Front Axle Noise when Turning at Low Ambient Temperatures. A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. The noise is most noticeable at low temperatures (approx. Read More »
Noises from the Rear Axle Shock Absorber. The customer complains about a hammering noise from the rear axle area, when driving on rough road surfaces with low ambient temperatures. This noise will disappear with warmer ambient temperature. Read More »
Noises from the Rear Axle Shock Absorber. The customer complains about a hammering noise from the rear axle area, when driving on rough road surfaces with low ambient temperatures. This noise will disappear with warmer ambient temperature. Read More »
CREAKING NOISE FROM THE LOWER ENGINE AREA: During load reversal or taking off from a stop there is a creaking or droning noise heard from the lower engine area. Read More »
JCW ENGINE TUNING KIT - ENGINE LOSS OF POWER IN STOP-AND-GO DRIVING: The engine may lose power if the vehicle is decelerated, in gear, to a near stop and then accelerated again. Read More »
? MIL IS ON WITH FAULT CF0486 STORED IN THE EGS MODULE . The Service Engine Soon (MIL) light is on. The following fault is stored in the AISIN EGS module: ? CF0486: EGS,PT-CAN2: Line fault/electrical fault It is possible the following ... Read More »
"B38, B46, and B48 Engines: Engine Noise, Drivability Complaints, and Various DME Faults. The vehicle exhibits one the following complaints: z Noise from the lower engine area, described as a high-pitched whine z Loss of power when idling ... Read More »
"Excessive amount of water condensation may accumulate in the engine's crankcase. With prolonged vehicle storage, water condensation in engine's oil may cause oil pump malfunction. Read More »
In the seven affected vehicles, the DME control unit (Digital Motor Electronics) may have a manufacturing defect which could cause the engine not to start. Read More »
B38 and B48 Engines: Rough Running and Various Faults for Camshaft Sensor Signal and VANOS Control Stored in the DME. The engine runs rough and the malfunction warning is illuminated. Read More »
When Warm, Engine Fails to Start with Valvetronic Fault 135608 Stored. The engine cannot be started once it is already warm. The Valvetronic (VVT) is fixed at a minimum lift position. Read More »
Foul Odor when Switching On A/C. The customer states there is a foul smell when the A/C is first turned on. It lasts for five minutes. Defective coating on the evaporator, allowing bacteria to form. Read More »
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. Read More »
WATER INGRESS IN FOOTWELL AREA FROM A/C CONDENSATE DRAIN: This Service Information Bulletin (Revision 1) replaces SI M64 01 16 dated September 2016. Read More »
ENGINE CRANKS, NO START AND/OR ENGINE COOLANT TEMPERATURE FAULTS: NOTE: The engine may also exhibit the same starting behavior as in Situation1. Read More »
THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets. Read More »
VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g. oil change), the vehicle check is displayed as ODueO (yellow). Read More »
BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after engine is turned off. Read More »
BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after engine is turned off. Read More »
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES: The Service Engine Soon (MIL) light is on with the following fault stored in the DME. Read More »
CREAKING NOISE FROM THE LOWER ENGINE AREA: During load reversal or taking off from a stop there is a creaking or droning noise heard from the lower engine area Read More »
MINI Engine oil: repair order invoicing procedure - For covered repairs, effective with repair/claim dates on or after August 1, 2017 Warranties will only reimburse in exact quantities - the 1/10 liter "billing part numbers" for the ... Read More »
"? FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES What's New: ? In the Warranty Information section: defect code, labor operations and additional information are updated . Read More »
"This Service Information bulletin and attachment supersedes SI M11 07 15 dated October 2015.. Excessive amount of water condensation may accumulate in the engine's crankcase. Read More »
"Reduced Engine Power with Exhaust Camshaft Sensor Faults Stored. The engine power is reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. Read More »
Air Intake Makes Rattle Noise At Engine Idle. Engine has rattle noise from engine compartment. Check Hyperlink for video of rattle noise at engine idle. http://tinyurl. Read More »
Engine will not Start (No Crank). The engine will not crank or the engine loses power while driving, followed by a no crank situation. There is no communication with the DME when diagnosing with ISTA (DME is yellow on control unit tree). Read More »
Foul Odor when Switching On A/C. The customer reports a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes. Micro-filter position too low in the IHKA housing. Read More »
"Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
Foul Odor when Switching On A/C. The customer states there is a foul smell when the A/C is first turned on. It lasts for five minutes. Defective coating on the evaporator, allowing bacteria to form. Read More »
"Reduced Engine Power with Exhaust Camshaft Sensor Faults Stored. The engine power is reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DME FAULT CODE 1B8004 ENVIRONMENTAL AIR CATALYST (EAC) SENSOR: During a service or vehicle test, the DME has the following fault code stored but the Malfunction Indicator Lamp (MIL) light is not ... Read More »
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. Read More »
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. Read More »
JCW ENGINE TUNING KIT - ENGINE LOSS OF POWER IN STOP-AND-GO DRIVING: The engine may lose power if the vehicle is decelerated, in gear, to a near stop and then accelerated again. Read More »
? MIL IS ON WITH FAULT CF0486 STORED IN THE EGS MODULE . The Service Engine Soon (MIL) light is on. The following fault is stored in the AISIN EGS module: ? CF0486: EGS,PT-CAN2: Line fault/electrical fault It is possible the following ... Read More »
"B38, B46, and B48 Engines: Clutch Operation, Engine Noise, and Drivability Complaints. The vehicle exhibits one the following complaints: z The customer notices an increased level of ""free play"" in the clutch pedal when changing gears. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. Read More »
?REPLACING THE CELL MODULE OF HIGH VOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle. Read More »
?REPLACING THE CELL MODULE OF HIGHVOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle. Read More »
SAMSUNG SMARTPHONE WITH ANDROID 8 NO USB AUDIO PLAYBACK OR CHARGING FUNCTION. The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
TRUNK OPEN MESSAGE ON CLUSTER. Check Control Message (CCM) "Trunk Open" message is displayed. Trunk is closed and latched. Improper attachment of trunk lock connector. Read More »
CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-512. Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
SERVICE ACTION: REPLACE THE LEFT FRONT LIGHT ELECTRONICS CONTROL MODULE: The FLE_L (Front Light Electronic _ Left) module - left side malfunctions. Read More »
SERVICE ACTION: REPLACE THE LIGHT ELECTRONICS CONTROL MODULES ON BOTH SIDES: The FLE (Front Light Electronic) module on both sides malfunctions. Read More »
"B38, B46, and B48 Engines: Engine Noise, Drivability Complaints, and Various DME Faults. The vehicle exhibits one the following complaints: z Noise from the lower engine area, described as a high-pitched whine z Loss of power when idling ... Read More »
In the seven affected vehicles, the DME control unit (Digital Motor Electronics) may have a manufacturing defect which could cause the engine not to start. Read More »
Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Read More »
"Check Control Message ""Battery Discharge"" Displays Intermittently. The customer states that a ""Battery Discharge"" check control message is displayed intermittently when the vehicle is started. Read More »
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. Read More »
Instrument Cluster Outside Temperature Display Implausible. INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Read More »
NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
"""Comfort Access Restricted"" Check Control Message is Displayed. ""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. Read More »
"? INTERIOR REARVIEW MIRROR MOVES OUT OF POSITION . The ""manually-dimming"" interior rearview mirror does not hold its set position when traveling over rough roads and/or with ""low ambient"" interior temperatures. Read More »
Front Windshield Wiper Noises. Customer complains wipers are noisy or chattering during wiper operation. CAUSE Wiper arms out of adjustment and/or windshield cowl misaligned. Read More »
SQUEAKING NOISE FROM POWER FOLDING EXTERIOR REARVIEW MIRRORS: A squeaking noise can be heard when folding the exterior rear view mirrors in or out. Read More »
SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. Read More »
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal. Read More »
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish on the B-pillar (above the door striker) is scratched due to the inner door cavity window seal. Read More »
Paint on the B-Pillar is Scratched/Damaged. The paint finish on the B-pillar (above the door stricker) is scratched due to the inner door cavity window seal. Read More »
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal. Read More »
Driver's Side Exterior Door Handle Cover Cap Is Loose. The driver's side exterior door handle cover cap is loose or missing. Driver's side exterior door handle. Read More »
?TAILGATE UNINTENTIONALLY OPENS. Customer inquires about tailgate opening process, mentioning: * Trunk/tailgate may open when vehicle is locked. * Trunk/tailgate may open while the vehicle is in motion. Read More »
TRUNK OPEN MESSAGE ON CLUSTER. Check Control Message (CCM) "Trunk Open" message is displayed. Trunk is closed and latched. Improper attachment of trunk lock connector. Read More »
SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. Read More »
BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after engine is turned off. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. Read More »
?REPLACING THE CELL MODULE OF HIGH VOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle. Read More »
CONVERTIBLE TOP WILL NOT COMPLETELY STOW: This Service Information Bulletin (Revision 3) replaces SI M54 03 17 dated May 2019. When attempting to stow the convertible top it does not compress into a fully locked position on the left side. Read More »
RATTLE NOISE FROM SUNSHADE WHILE DRIVING. With either of the sunshades fully opened, there is a rattle noise present when driving over rough road surfaces The sunshade is contacting the roof liner trim. Read More »
PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle: Read More »
NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: Read More »
CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-512. Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
. INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. Read More »
Paint on the B-Pillar is Scratched/Damaged. The paint finish on the B-pillar (above the door stricker) is scratched due to the inner door cavity window seal. Read More »
Real-Time Traffic Information (RTTI) is Not Displayed On the Map. Real time traffic information (RTTI) is not displayed on the map. This only affects the specific VINs (vehicle identification numbers) listed below. Read More »
HU-H Headunit: Navigation System Road Map Usage. INFORMATION For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Read More »
CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-512. Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
Real-Time Traffic Information (RTTI) is Not Displayed On the Map. Real time traffic information (RTTI) is not displayed on the map. This only affects the specific VINs (vehicle identification numbers) listed below. Read More »
False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle A device is connected to the On-Board Diagnostics (OBD) port of the vehicle. Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming there is no audio playback. Read More »
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving ... Read More »
Sporadic Failure of Different Audio Channels. Intermittently, different speakers may be inoperative during an entire drive cycle until the vehicle enters sleep mode and the vehicle is restarted. Read More »
Hissing noise from speakers when radio volume is turned down. There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Read More »
NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: Read More »
Real-Time Traffic Information (RTTI) is Not Displayed On the Map. Real time traffic information (RTTI) is not displayed on the map. This only affects the specific VINs (vehicle identification numbers) listed below. Read More »
HU-H Headunit: Navigation System Road Map Usage. INFORMATION For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Read More »
?REPLACING THE CELL MODULE OF HIGH VOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
"Air Conditioning Refrigerant R1234yf Introduction. INFORMATION Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning ... Read More »
Foul Odor when Switching On A/C. The customer reports a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes. Micro-filter position too low in the IHKA housing. Read More »
