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NHTSA — Engine And Engine Cooling: Exhaust System: Emission Control: Catalytic Convertor Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mitsubishi Lancer exhaust system problems

exhaust system problem

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2004 Mitsubishi Lancer Owner Comments

problem #1

Mar 082008

Lancer 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

My check engine light came on and I took my vehicle to a mechanic to hook the vehicle up to a machine (3/5/08). He then tells me that I need to contact a Mitsubishi dealer to make an appointment to have them repair the recall of the catalytic converter due to it being recalled in the system and that he would not turn off the check engine light off until I the catalytic converter fix. As so as I got home I got on the website to retrieve the nearest dealership with phone number. I then contacted the todey dealership which is located in ventura county which is 2 hours away. My appointment is scheduled on Saturday 3/7/08. On that Friday I drove down to stay with my boyfriend and we went out that evening (3/7/08) the check engine light came off my itself. I still took the vehicle to the dealership the next morning. I arrived 30min before my scheduled appointment. The service writer of todey dealership took all my information needed to put into the system. He then said that he would have to go into the recall website to find out about the recall of the catalytic converter and have the technician hook the vehicle up to the machine. 1 hour later he then came to me that the recall would not be covered under warranty and that I have went over my mileage where it would not be covered. I had advised him that I never received a recall notice in regards to being a recall to the catalytic converter. On Monday he would have to contact the warranty office to see if they would cover to fix the recall. He also advised me that if I wanted to repair the recall now, that I would come up with $1,000 to order the part which I don't have that kind of money. I told him that I would wait for his phone call in regards to answers if the warranty office would cover the part. I basically drove 2 hours away and didn't get anything accomplish for my vehicle being repaired due to a recall on the catalytic converter.

- San Luis Obispo, CA, USA

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