Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,286 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mitsubishi Lancer windows / windshield problems

windows / windshield problem

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2004 Mitsubishi Lancer Owner Comments

problem #7

Nov 122010


  • 100,000 miles


The temperature selection knob gets stuck in the 'cold' position. The problem lies in the air box inside of the dash where the air blender door is stuck. It makes it dangerous when heat is needed to defrost the front window to see. It is always like this and has been for 2 years.

- Scottsdale, AZ, USA

problem #6

Sep 242009


  • 60,000 miles
Heater control knob was hard to turn since purchase of vehicle and eventually broke off. Now I am forced to adjust temperature using pliers (or suffer paying $1,000 to fix problem). Not easy to adjust with pliers while driving and experiencing a change in weather conditions. Now also fearful of electrical shock when trying to adjust temperature with pliers. Known defect will not be repaired or covered by manufacturer's warranty.

- Lakeport, CA, USA

problem #5

Oct 032009


  • miles
Climate control knobs are stuck in place and cannot be adjusted. This started out as an annoyance and quickly became a life-threatening defect when I was forced to drive down a windy mountain road at night in a heavy snowstorm without any ability to defrost my windows. Mitsubishi has acknowledged this problem via a tsb, and research clearly indicates that this is very common problem with 2003-2004 Lancers. My local Mitsubishi dealer knew exactly what I was talking about and quoted the fix around $1,300. I could have easily died because of this, and I am utterly amazed that there has so far been no recall for such a dangerous and widespread defect.

- Sacramento, CA, USA

problem #4

Dec 222008


  • 60,000 miles


Heater knob broke off due to lazy engineering on mitsu's part. Called and they wouldn't cover the costs.

- St. Albert, 00, USA

problem #3

Nov 102007


  • 75,000 miles
There is a flaw in the heater on Lancer and outlander models. Mitsubishi has admitted it by service bulletin. As I understand a functional heater and defroster is required by NHTSA. I like every other owner of such cars attempted to turn on my heat and the knob snapped off. Now there is no heat or windshield defrost. Over $1000 is needed for repair and it's happening to all of these cars.

- Apple Valley, CA, USA

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problem #2

Nov 172008


  • 75,000 miles
The control for the heater/ac is hard to turn. Has been since purchase of vehicle eventually broke and now have no defrosters to keep windows defrosted during winter months. Very expensive to fix. Affects visibility and safety. Mitsubishi is well aware of this defect. When talked with dealer, he knew the problem and price of repair, without seeing the vehicle. Many consumers online have had the same problem with Mitsubishi since 2002. Does someone have to die to have this recalled.

- Yuba City, CA, USA

problem #1

Aug 012007


  • 52,000 miles
My hot/cool knob is broken. My heater fan only works on 4, ac only runs on 1,2 OR3. I also had water on my passenger side floor due to condensation from the ac not properly draining. The water also got into my blower motor, which I have already replaced. Will be replacing heater resistor this week, so I can use my ac again. Hot/cool knob will cost at least $1000 to fix, so it's staying broken.

- Sterling, IL, USA

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