This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle has only 12,400 miles, and the passenger air bag light will not go off and the airbag light in the dash keeps blinking. Millions of Nissan vehicles have had the same problem. I want my Nissan dealership, where I purchased this vehicle ( M-€™Lady in Crystal Lake, IL ), to fix this at no cost to me.
I purchased my first Nissan, a 2009 370Z, in 2018. I went to start my car and it would not start, after reading various forums on the internet I found the issue with the 370Z is well documented to the escl (electronic steering column lock) issue. There is no warning to this occurring; I drove my car to the store and then home, an hour later went to start to the car and it would not start. The only lead I had was the intelligent key warning light, that when referenced in the owner's manual states this will lock the steering column and prevent the car from starting. This is usually triggered from an unregistered key but my keys were registered and had worked with the car from the time I bought it. The car has had this module changed out for parts are dated, and the current module is dated from 2012, after the car was released in 2009. I am not faced with replacing this part to get my 370Z to start, I have to have the car towed to the Nissan shop and was told it will be about $1100 to fix. It is well documented that the escl that Nissan uses is malfunctioning. The internet is full of stories of people stranded. Nissan claims to have fixed this issue but clearly they have not. Currently Nissan is recalling the 2009 Altima due to a defective escl and repair them for free. However, if you had bought a 2009 370Z, the same year as the Altima, you must pay for the defect. The escl that has to be installed is part # 48700-9N00B, which is the sixth (6) part number for the escl.
My vehicle is equipped with an electronic steering column lock (escl) that locks the steering wheel when the vehicle is parked and turned off to help prevent theft. On some vehicles, due to a manufacturing irregularity, the escl may malfunction after the vehicle has been locked and could prevent the engine from starting. This condition, should it occur, will only occur when attempting to start the vehicle, which happened with my Nissan 370Z yesterday. Thank god I wasn;T stranded in the middle of nowhere. And luckily this did not happen in the middle of an intersection or other busy road. I have read that Nissan has already recalled this part for their 2009-10 Nissan Altima, Altima coupe, Altima hybrid, and maxima vehicles but have not read about including their 2009-10 Nissan 370Z models. Multiple 370Z forums confirm that the 2009-10 370Z models have the same issues as the recalled Nissan models. This needs to be corrected. 2009-10 Nissan 370Z customers shouldn't have to pay for the new part and labor just like Nissan Altima, Altima coupe, Altima hybrid, and maxima customers don't have to.
The steering column lock device has been failing daily.I bought this car in March of 2014 and I have all of the paperwork that shows the previous owner took it to autonation Nissan chandler and under recall P3208 it was supposedly fixed in 2013. I didn't even own the car til 2014!the ntb13-014 also was on the invoice. It says they replaced the steering wheel lock unit- I have spent over $20K on my Z ( not including the price of the car, and I can't even get larry H miller Nissan to take care of it. They want $1500. I just don't understand how larry H miller Nissan knew about this and new the dates it was 'fixed' at the other dealership, and failed to notify me when I brought it to their attention.I have all my invoices for work done, and a Nissan w 44,000 miles has had endless problems -please help. I am disabled, and this is a huge financial burden for me, I really had a lot of confidence in Nissan taking care of their customers - it seems that isn't the case- on June 27 I got into a small accident and it ended up costing geico $14,850.35 - when they brought it back the fuel management system had gotten loose since it's located underneath the passenger side in the gas tank and is a typical problem with 370 Z's and they wanted me to pay for it also the car is riding a lot lower to the ground than it ever was the black bumper guard at the very bottom is all scraped up and that never happened before so either the front shocks or struts are lower than before. I love my Z and I've put over $40,000 into it and now I can't get people to do what they're supposed to do because they 'don't want to' the people who fix your car's know about all of these consistent problems & they should fix them and it seems like they don't want to fix problems that arise with the same model.I had to have my insurance adjuster call just to get the fuel pump fixed. Nissan wanted me to pay for
The electric steering wheel lock mechanism has failed bad. There has been a recall on the part, but Nissan refuses to acknowledge it. Many complaints have been addressed on this issue.
- Glendale, CA, USA
Search CarComplaints.com for these popular complaint phrases...
Electric steering column lock was replaced in a recall at 25,824 miles in May 2013. Car in October 2016 with 37746 nukes had problems starting, had to push, "start" button from two to 12 times to get vehicle to start. First dealer replaced battery, needed to be done but problem did not go away. Dealer found that steering column electric lock was intermittently not working and had to be replaced at a cost of $1,103.50. This is the same part that was replaced as part of the original recall. If stalled in traffic it could take up O 5 minutes to start vehicle.
Trying to start my 2009 370Z approx 35K miles, I have to push the start button 2-7 times to get the car to start. Checked clutch switch position, it is okay. Occasionally it will start on the first time pushing the start button. Get in car, depress clutch when light comes on, push start button, on lights, no start, push again access light on, nothing, again off light, push again, and so on until starts. Dealer had no answers. Replaced battery in both keys, no difference. Has been an issue a couple times after stalling in traffic.
Constant problems with the clutch, car records shows clutch and csc has been replaced but is having problems yet again. Always feel ticking in the clutch pedal when disengaged, and clutch sticks when taking off from stop (not talking about launches or dropping gears). Also a lot of problems with electrical, like fuel gauge. Last but not least, lots of wind noise when on the freeway, and window gets stuck when closed on freeway. Have gone to dealership and of course they say theres nothing they can do even though forums show theres recalls.
My 370Z will start up fine sometimes but most times I have to it the start button 7-10 times before it cranks. When I push the button all lights on dash come and it makes clicking sounds but just won't start the vehicle. I had my steering lock mechanism replaced 6 months ago because there was a recall but the problem still persist. I have taken it to the dealership but no one can give me a solid answer.
The fuel gauge does not display a full tank of gas after a fill up. This results in a very inaccurate depiction of fuel levels. This is a know issue but Nissan has refused to acknowledge on the 370Z. The problem it intermittent, but it has only gotten worst. I brought my car to the dealership a while ago and they replaced the instrument cluster, believing it to be an issue with the display. The issue is still there after they installed a new instrument cluster, but now I'm past my extended warranty. The real cause of this is within the fuel system and the way it measures the fuel level. This renders the fuel gauge, distance to empty and average mpg reading inaccurate and useless. There are others who have this issue and I would like for Nissan to address it as a recall.
Steering lock solenoid failed at 38120 miles (2120 miles outside electrical warranty) yellow "key" warning light on dash only illuminated the morning off failure. Went to leave work car would not start due to steering lock solenoid failure. Had to have vehicle flat bedded to dealership at the cost of $121.10. Thank god this didn't fail while driving. This is a well know issue within the online forums / community. I'm currently requesting a full reimbursement from Nissan motor Corp for the repair cost of $887.37 plus the tow bill. I have recently returned to the online forums and have read over 25 pages of failures with the Nissan 370Z. I also heard of this issue on Nissan gtr and maxima vehicles.
On Monday 9/15/14 I attempted to start my car like I had done earlier in the day without any problems. When I went to push my start button, I noticed that nothing had happened at all except the illumination of a key lock light. After checking the gas, battery, and fuses, I did not know what to do about this issue. Today is 9/17/14 and when I attempt to start my car I have to depress the start button 7-10 times before it actually starts the car. I called a nearby Nissan dealership they said it probably had a steering lock failure, which is a common occurrence in the 2009-2010 370Z.
This is to rectify the complaint I submitted yesterday related to the steering lock unit failing. I did have the problem (no change there) and filed complaint #10614959 after doing the initial research and reading everywhere (including here) that Nissan's recall did not cover my model year (2009), being that mine is not a gtr. After I had come to terms with having to pay for this out of pocket, I called the dealer in fort lauderdale, and he (voluntarily) said that recalls are VIN specific and that mine was covered (what a relief). I also talked with Nissan usa later and they told me that it is not a recall but that they have extended the warranty on that particular piece of equipment. I am not sure, but I think the difference is that if the program is an extended warranty, you have to wait until you have the issue whereas a recall you can take it in before (or after). Whichever it is, those who had this problem early on and had to pay out of pocket may want to re-check with Nissan to see if they can get reimbursed. Maybe Nissan extended the initial recall or offered the extended warranty long after some people had the problem and got missed in the process. If they ever sent me a note about this in the mail, I probably mistook it for junk mail and threw it out. In my case at least, Nissan did right by me after I had the problem. When I called (Nissan usa) and asked about the towing, the rep said the program did not specifically say either way, but they agreed to reimburse me for it. Anyway, good luck with all of this.
Same problem as everyone else is reporting about vehicle not starting because the smart key push button ignition is stuck in the lock position. I think they call it steering wheel system fail. Apparently Nissan has known about this for a long time, has recalled newer models but is not willing to recall the 2009S. So the question is, how many people need to have this problem before a mandatory recall is imposed? this is ridiculous. Despite the problem being known, there is no warning on it, so people, including myself, get stranded in horrible situations. Note to Nissan. I have been a repeat customer. I have had 1 maxima, 2 Altima and now a Z. I will fix this car, sell it and until/unless Nissan does the right thing and issues a recall on this, I will never look at another Nissan again.
Engine power cuts out randomly. Error code P0011 given. All mechanical components associated with code P0011 per Nissan have been replaced. Problem still persists. Apparently, this is not an uncommon problem with the early 2009 370Z. To date, Nissan has not issued a recall for this problem.
Attempted to start my 370Z this morning, key light would come on, and the lock light came on the push button start. But no response. After some research, it appears that the steering wheel lock mechanism is stuck halfway so the steering wheel turns but nothing is indicating to the ECU that it is unlocked. Nissan had issued a recall for the same part on 2009 GT-R's (ntb10-025 P0309) but not on 370Z's. it became such an issue that in 2011/2012 Nissan stopped installing the device on the 370Z model. More and more 370Z owners are becoming stranded because of this defect and it should be recalled and replaced.
I drove my 2009 Nissan 370Z to work in the morning and when I went to start my car at lunch... nothing. It was just dead. All of the lights worked, alarm, power seats, name it. But when you went to start, nothing. Turns out the steering wheel lock broke. The fact that this is such a common occurrence, a simple 30 second internet search can diagnose the problem, frustrates me. How come it was taken care of in the more expensive models (the gtr's), but it wasn't recalled for the 2009/10 370Z's" they've replaced the problem part in the 2012's, but that doesn't excuse the fact that they've left thousands of people stranded and have done nothing about it. I lucked out because I bought an extended warranty, but what about the people who have to pay out of pocket" the cost for the repairs is over a $1000, with the part itself in the hundreds. This is ridiculous and needs to be addressed.
Steering wheel lock unit failed in lock position disabling vehicle. Out of warranty replacement required. Research indicated that this part is based on a faulty design that has subsequently been removed from later model years. Look at all the complaints - this is clearly a faulty part and Nissan should recall all vehicles with this part. The car had to be towed and the cost to repair was close to $1,000. I will not consider another Nissan purchase unless this issue is addressed.
Steering lock unit failed. "key" light indicator appeared. Car unable to start. Tow needed to dealer for out of warranty repairs. There was a voluntary recall on the same part for 2009 gtrs models (reference: Ntb10-025, campaign id#: P0309. It is ridiculous that there is no recall for 370Z models which uses the same defective part!!!!!!
My 2009 Nissan 370Z failed to start on Feb 21st without any warning. The intelligent key light was on while trying to start the car by pushing the 'start' button. Tried inserting the key fob into the fob slot but the car still failed to start. After reading numerous threads related to this problem on www.the370Z.com, I discovered that this is a common problem to the 370Z. I was able to start the car one more time by hitting the steering lock unit. I immediately drove to the dealership where they confirmed that my steering lock unit had to be replaced. The cost was $1335.70 total for parts and labor.
A D V E R T I S E M E N T S
- Hawthorn Woods , IL, USA