This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The SRS light came on on the dash. Car is 10 years old, but only has 24073 miles on it. Nissan dealer identified error code B1018. Occupant sensor in the front passenger seat failed. Nissan quoted $4767 to replace the passenger seat base assembly. Stated sensor was integrated into the seat and could not be replaced without replacing the entire seat cushion. It is interesting to note that Nissan had a "voluntary recall campaign" for the exact same issue on the 2007-2008 Nissan 350Z. Nissan technical service bulletin 08-095D is germane. The problem is described as a failed occupant classification system varistor in the front passenger seat cushion. This is a sensor that lets the car know whether or not an airbag should fire, depending on whether or not there is a passenger in that seat. Did Nissan ever correct this safety issue? I contacted Nissan Consumer Affairs, (case 42872979), but they were no assistance (only stating that the vehicle was out of warranty). This is a safety item that, in my opinion, Nissan should warranty for the life of the vehicle, or at a minimum acknowledge that they have had a problem with the same component on the prior model (350Z). The SRS light comes on on the dash, and blinks intermittently. The passenger airbag light near the passenger seat stays permanently lit. In Virginia (where I live), you cannot pass state safety inspection with the blinking SRS light on your dashboard display. Has to be fixed. I repaired the issue myself by acquiring a second hand (used) seat. However, as I previously stated, Nissan should pay for this problem that they previously acknowledged in the tech service bulletin (faulty occupant sensor), but apparently have not fixed.
The contact owns 2010 Nissan 370Z. The contact stated that the vehicle failed to start when attempted. The intelligent key system warning light illuminated. The vehicle was towed to grainger Nissan of anderson located at (3510 clemson blvd, anderson, SC 29621) to be diagnosed. The contact was informed that the electronic steering lock needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 38,000.
The contact owns a 2010 Nissan 370Z. The contact stated that the electronic locks were not working and the vehicle would not start from a cold start. Sterling mccall Nissan (12230 southwest fwy, stafford, tx 77477) was contacted and stated that there were no recalls. The dealer attempted to schedule an appointment, but the contact refused. The manufacturer was not notified. The failure mileage was 20,000.
The contact owns a 2010 Nissan 370Z. The contact stated that the vehicle failed to start when the engine button was pressed. The vehicle was towed to an independent mechanic who diagnosed that the electric steering column lock failed. The vehicle was then towed to ray brandt Nissan (4000 lapalco boulevard, harvey, la 70058, (504) 367-1666) where the steering column failure was confirmed. The contact spoke with the manufacturer to have the vehicle repaired per the Nissan warranty regarding the steering lock mechanism, but the vehicle was not included. The manufacturer provided case number: 34390382. The vehicle was not repaired. The failure mileage was 19,800.
- Harvey, LA, USA
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Steering lock unit failed. Had a key emblem the night before, thought it was maybe a fob battery issue. Next morning vehicle would not start or go into accessory position. Researched and found the common steering lock unit issue. Had it towed to dealership, and sure enough the unit had failed. Replaced part out of pocket, as the issue was covered for 2009 and first half 2010 cars with similar issues. Mine is a second half 2010 so no coverage.
The contact owns a 2010 Nissan 370Z. The contact stated that the vehicle failed to start when the key was used. Also, the power steering became very stiff and failed to turn right or left. The failures occurred without warning. The vehicle was towed to modern Nissan of lake norman (18615 statesville rd, cornelius, nc 28031) where it was diagnosed that the electronic steering column lock part needed to be replaced. The vehicle was repaired. The manufacturer was contacted at 800-647-7261 and stated that they could not do anything since the VIN was not included in a recall. Case number: 29498996 was provided. The approximate failure mileage was 72,300.
Takata recall - voluntary service campaign 2009-2011 steering lock unit. I own a 2010 Nissan 370Z with 37,000 miles. Local Nissan dealer would not honor known issue and I had to pay $1500 to repair. Please help. [xxx], email: [xxx] VIN [xxx], dl: [xxx]. vehicle would not start, stuck in parking lot. Had to tow to Nissan dealer for repairs. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The light on the dash comes on reading there is not key in the car when in fact there is. It happens with both my fobs. Now, the car won't even start and I have to use the key to get inside it. Happened when stationary then while driving.
I have a Nissan 370 Z and up to this point I really enjoyed the car that was until an known issue of the steering lock went out on my car and left me stranded for 16 hours. I called Nissan after I spent $1162 to try to get reimbursed. I was initially told I would not reimbursed which after reading online how some people were refused reimbursement initially I kept pursuing a reimbursement. Stephanie from a regional office called and basically tried to low ball me by offering $500 reimbursement. Below is a forum link for the known issue of the steering lock. Other customers were offered a full reimbursement but for some reason I am not. This is after I bought the car brand new and have been a loyal customer ever since. I therefore would like a full reimbursement. I feel that this is only fair. What if I had been stranded on the way to visit an airforce buddy in alamogordo nm in the middle of the desert with spotty cell phone service. 16 hours stranded could have easily turned into something much worse. My case file is 24957255. www.the370Z.com/new-roadster-370Z-owner/65272-attention-2009-2010-owners-steering-lock-wont-start-issues.html this is a serious safety concern and must be addressed.
Driving my car to my brother's house to babysit my niece, no issues or warnings. Go back to my car to leave and my car will not start. Tried changing the battery and reprogramming my key, had to get my car towed to Nissan dealership only to be told that I need to spend $1100 for Nissan to order a part which has caused my car to lock/stall. This is a known issue yet nothing has been done about it, instead Nissan are leaving customers stranded only to pay an insane amount of money.
Car would not start-left me stranded--a single female in an unknown area-called Nissan they could not help! dealer indicates is a wheel locking module that they know has failed-recalled in cars up to 2009- the headlight ballast is also a failed product leaving you with a flickering or no headlight-car has less than 55000 miles
I have a 2010 370Z with only 20,000 miles. I have to say we all (family) were very happy with it till today. My wife always kept it inside our garage, all services up to date. Early in the morning she tried to start it but steering wheel lock came up, we tried everything, checked key fab battery and nothing. Finally we had to call roadside assistance and the vehicle was towed to the dealership. Once there we were told by our service advisor that it's a very common failure on 370Z as a fact he showed us 3 others yes!! 3 more vehicles with same issue he also told us that there's a recall on the same problem on an Altima and maxima but no the 370Z why? he knew right away what the problem was and even told us right away "this is going to cost at least 1200 because that part is around 1000 really!! Nissan thank you!! what a joke for an almost 50,000 dollar car.
The contact owns a 2010 Nissan 370Z. The contact stated that the vehicle would not start without warning. The vehicle had to be towed to the dealer where it was diagnosed that the steering lockout unit malfunctioned and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was informed of a voluntary service campaign for the failure; however, the VIN was not included. The approximate failure mileage was 67,879......updated 02/11/16
Electronic steering column lock failed and disabled the vehicle. Vehicle wouldn't recognize intelligent key even when inserted. Vehicle was parked however it left car stranded without being able to start the engine. Had to have it towed to local Nissan dealership where they diagnosed it as this issue. There was a recall for my year, make and model but they told me my VIN didn't qualify for replacement. Had to pay $1,237 out of pocket for repair.
So I have a 2010 370Z (31K miles) and it has been running great up until yesterday. I got in to start it and it wouldn't start. The only thing I noticed was the intelligent key system warning light was on. Just to be sure, I checked the battery in my remote and, of course, also put the remote in the override slot and nothing. The battery in the car is also fine. Everything else seamed to work, lights, horn, doors unlock/lock. The start button said lock and it would not even turn to accessory mode. Steering wheel was in the un-locked position. Doing a little research online I've found that it is more than likely a steering wheel lock problem that leads to the intelligent power distribution module. Apparently this is a fairly common problem and it seems to happen around 30-40K miles. So now I have the pleasure of having my car towed to the dealership so they can charge me (their estimate) $1500! I love my car but this is a problem that Nissan should deal with. There needs to be a recall on this!
The electronic steering column lock module failed, preventing starting the car. Had it towed, dealer replaced at a cost of $1200, well known defect among Nissan xxxz owners.
Nissan has had a recall on maxima and Altima vehicles, for steering lock mechanism failures. My 2010 370Z had the same issue. Nissan will not replace because vehicle was manufactured at a different plant?! however the part is from the same manufacter. $1300 to replace.
A D V E R T I S E M E N T S
- Gainesville, VA, USA