This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Truck started to buck and hesitate during acceleration. Check engine light came on. Took truck to Nissan dealer and was informed the fuel take sending was bad. Searched on line for recalls and found a recall for my truck due to defective fuel sending unit. Nissan is refusing to honor the recall because in 2010 they replaced the fuel tank. I stated the fuel tank is not the fuel take sending unit which was not replaced at that time. Dealer charged $850 for repairs and Nissan will not honor the recall on the fuel sending unit. The recall stated this is a safety recall due to the failure of this unit could cause a crash.
I noticed a fuel odor for about 2 days and then my check engine light came on. I went to my local Nissan dealership on 9/26/2014 and was told that my fuel pump is not sealing properly on top of my fuel tank due to rust. I was informed that the tank needs to be replaced and the cost would be $954 dollars. This is the second time I have had this problem. This same problem occurred in May 2009. I had the same fuel odor issue. They dropped the tank, cleaned up the rust, resealed the fuel pump, and re-installed the tank. At the time it cost me $594 dollars. I have the receipts for both issues. At the time Nissan corporate stated that they would not pay for the issue. This is a recurring problem for me and I read under the "complaints" section for this vehicle that other people have had this same problem. This is both a tank defect and more importantly a safety issue.
Previously I reported a fuel tank leak. I have seen that other 2000 / 01 Frontiers had the same issue. Nissan recalled the 2001"S and replaced the fuel tank. They were replacing the tanks on the 2000 model at no charge on a case by case basis. I filed a case with Nissan ( case#12472021) seeking assistance and today was denied any assistance in having the defective tank changed. The Nissan supervisor was [xxx] at 800 343 6913 ext [xxx] that was after I paid a non-refundable diagnostic fee of $120 to Nissan 112 in patchogue NY to tell me the tank needed to be changed at a cost of over $700. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Patchogue, NY, USA
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The contact owns a 2000 Nissan Frontier. The contact stated that while parked, the check engine light illuminated and a strong fuel odor could be noticed. Upon inspection, it was found that the top of the fuel tank was corroded. The vehicle was not taken to a mechanic and was not repaired. The manufacturer was contacted and informed the contact that the vehicle had been previously repaired under NHTSA campaign id number: 04V230000 (fuel system, gasoline:delivery:fuel pump). The contact was also informed that the recall only covered the fuel pump. The approximate failure mileage was 98,000.
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- Sacramento, CA, USA