This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, the driver heard a loud knocking noise coming from the back. While shifting the gears the transmission would hesitate while engaging into gears. The driver was able to drive it to the dealer for inspection. The mechanic informed the driver that they need more time to look at the problem. Please fill in additional information. After 7 trips to the service department the consumers vehicle still had problems. After getting no results at the service department the consumer and general manager got into an arguement where the manager threatened the consumer. The consumer on his way out saw another consumer with the same vehicle and same problem the general manager made the consumer leave the store or promised to call the police.
While driving vehicle shook uncontrollably. Also, when shifting a loud noise was heard from the front. Consumer drove the vehicle to the dealer for inspection, and mechanic replaced a transmission switch due to a worn out part.
- Santa Ana, CA, USA
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- Rowlett, TX, USA