This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle was taken in for original recall repair in November 2018 to charlie clark Nissan. Upon pickup of vehicle, I alerted service man of strong smell of gas and he stated it had been repaired but my filters simply needed to be replaced. I had all my filters replaced three times and attempted to take my vehicle to alternate Nissan dealerships due to persistent smell of gas but was told since they're are no open campaigns with my VIN. I took my vehicle back to original dealership and have now been told it is indeed leaking fuel as a direct result of the recall but they are unable to cover the costs of the repair due to it already been previously worked on. Vehicle leaks fuel profusely, omits black fumes through exhaust and has issues accelerating. Average fuel usage is 60 miles perfull tank of gas.
Fuel pressue sensor failed after torqued down recall was completed by dealer. Bought my 2011 Juke new from dealer. Car has been paid off since 2016. I never received any recall information regarding the fuel pressure sensor until 2018. I was not experiencing any problems with the vehicle. Apon recieving the recall notice in May 2018, I took my vehicle in to the Nissan dealership to address recall. I picked up my Juke and brought it home. Since I have another vehicle, this one was not my daily driver. I went out once every few days to crank it up. I did notice that there was a fuel smell when I cranked the car. Thought maybe since they torqued the fuel pressure sensor for the recall, maybe somehow fuel had gotten in the engine compartment and would simply burn off. This continued every time I started the car. I decided to take it back to the dealer. Had to tow vehicle 30+ miles because of possible fire or explosion from any ignition source that could occur. I was concerned when the fuel smell did not go away. Service manager called and said it was the fuel pressure sender and that it would need to be replaced. I ask for part number which came back to fuel pressure sensor. He advised me that I would have to pay over $750 dollars for parts and labor. So I authorized him to order the part because they dont keep recall parts on hand. I needed to contact Nissan. My question is if there is or has been 3 separate recalls for this part and my vehicle was fine before the 2018 recall repair. Why is the dealer requiring me to pay for the repair? it is my understanding that recalls dont have an expiration date. If a part fails that is a known recalled part throughout Nissan vehicles, then why isn't it being replaced for free due to the hazardous nature of not replacing it.
The contact owns a 2011 Nissan Juke. The contact stated that there was an abnormal fuel odor in the vehicle. The contact stated that the vehicle was repaired under NHTSA campaign number: 18V156000 (fuel system, gasoline). The contact stated that the repair failed to remedy the vehicle. The vehicle was taken to sheehy Nissan of glen burnie (7232 ritchie hwy, glen burnie, md 21061, (410) 754-1777) where the vehicle was repaired twice. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2011 Nissan Juke. The contact smelled fuel and noticed fuel leaking from under the middle of the vehicle. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 12V069000 (fuel system, gasoline). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
The contact owns a 2011 Nissan Juke. The contact stated that she received an unknown NHTSA recall notice from the manufacturer. While driving various speeds, a fuel odor entered the vehicle on the driver's side. The vehicle was taken to Ontario Nissan (1377 kettering dr., Ontario, ca 91761, (909) 906-7424) where the contact was informed that the fuel pressure sensor needed to be replaced. The manufacturer was notified of the failure. The VIN and NHTSA campaign information were not available. The failure mileage was 98,000.
- Rancho Cucamonga, CA, USA
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The contact owns a 2011 Nissan Juke. Upon starting the vehicle, the service engine indicator illuminated. Two days later, the contact received notification of NHTSA campaign number: 18V156000 (fuel system, gasoline). The vehicle was taken to pat peck Nissan-gulfport (9480 us 49, gulfport, ms 39503, 228-864-6411) where the recall repair was performed; however, the service engine indicator illuminated again. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pressure sensor was faulty and needed to be replaced. The manufacturer was made aware of the failures and advised the contact to take the vehicle back to the Nissan dealer. The vehicle was not taken back to the dealer and the failure was not repaired. The failure mileage was approximately 156,000.
The contact owns a 2011 Nissan Juke. While driving various speeds, a fuel odor was present in the vehicle. The vehicle was taken to Nissan bros (5750 mesmer ave a, culver city, ca 90230, (310) 313-3400) where it was diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 94,000.
Fuel pressure sensor needs to be replaced and car will start to leak gas fumes causing sickness and car could possibly catch on fire. Nissan issued recall but only to certain VIN #S. my VIN was not covered and should have been.
The contact owns a 2011 Nissan Juke. When the contact attempted to drive the vehicle, an odor of fuel emitted into the cabin. The vehicle was taken to napoli Nissan (688 bridgeport ave, milford, ct 06460). The contact was informed that the vehicle was repaired per a recall in August of 2012 for the fuel pressure sensor which needed to be re-torqued or replaced. The failure was re-torqued, but the failure recurred. The manufacturer stated that they would not cover the repair cost. The recall details were not provided. The approximate failure mileage was 90,000.
Note long ago., my car was taken for an oil change. Afterwards oil began to appear on the ground. I took the vehicle back. I was charged $163.oo for diagnostic but never given a invoice address the issue except to say check engine light was on with code po 1113. Po11C and po 171.they replaced something but only gave a receipt for a diagnosis. Then I received a month later, a notice about an evaporative emisson vapor vent tube. I believe I should receive the money returned for the diagnosis because it was the error of the dealership and I need a copy of the work performed for my records; which was not provided except what was mentioned above.
The contact owns a 2011 Nissan Juke. The contact smelled strong fuel fumes inside the vehicle. The vehicle was taken to executive Jeep (900 universal dr N suite B, North haven, ct 06473 (203) 239-5213) where it was diagnosed that the fuel pressure sensor needed to be replaced, and that the vehicle was excluded from NHTSA campaign number: 12V069000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
I have a Nissan Juke 2011 and had to replace the fuel pressure sensor because it was leaking gas. I feared for my safety and the safety of passengers. Nissan refused to repair my vehicle because my car was not apart of the VIN number selected for recall. I had the same problem and could have been killed. They should be responsible. Grainger Nissan, 1550 chatham parkway, savannah, ga, 912-358-5858 repaired my vehicle. Nissan need to refund my money
The contact's wife owns a 2011 Nissan Juke. On several occasions, the vehicle smelled of fuel. The contact stated that the fuel odor became strong and spread throughout the vehicle. There were no warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pressure switch needed to be replaced. The vehicle was repaired but the issue recurred. The contact referenced NHTSA campaign number: 12V069000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 51,000.
Vehicle experienced odor of raw gasoline in ventilation system to passenger compartment while vehicle was on, particularly after startup. This odor could also be smelled on the exterior of the vehicle. Vehicle was taken to dealer and it was determined that a fuel pressure sensor leak was the problem and performed repair. After the vehicle was repaired, a web search showed that this same problem had a safety recall on this same vehicle (12V-069), but this vehicle just "out of the VIN range" for the recall. The safety recall should be extended and owners advised of this safety issue that may occur, potentially causing a fire.
There's been a fuel leak from the fuel rail sensor after the recall was performed. It is concerning that Nissan would not cover the cost of this leak even though they say they performed the recall and repair the problem they did not replace the fuel sensor gasket when doing so which I believe caused the current leak. This seems to be a reoccurring problem and feel Nissan should take care of such a risky fuel problem just above the starter that could cause a spark.
There were 2 recalls on my car and I was never notified of the problems the, fuel pressure sensor and the Juke air inlet tube. I was driving down the highway, and I just had a larger problem with my power stirring, I was in the high speed lane traveling 70 miles an hour and my power stirring let go. I called Nissan of America to see if there were any re-calls on my car and I was told no, my car has been tied up at tasca Nissan in dartmouth, MA for more than 1 week, I was told the part would be in Feb 22.. Nissan offered to pay for the part which cost $1,908.29. But I have to pay for the shipping cost which cost 120.00dollars and I have to pay for the labor cost which is $480 dollars I am frustrated and angry, know one seems to care that I could of got killed or seriously injured in this car. Now I find out there were 2 re-calls on this car and I was never notified! I service my car regularly, I just spent over $800 dollars for new tires, wiper blades, oil change replacement of a tire sensor and I am renting a car at the present.. I noticed in my research that the rogue is being called back for power stirring problems, what the hell is going on? as far as the power stirring repair my warranty ran out, I feel this was a defect in the power stirring, but I am expected to pay for the repairs. I do have a case # it is 21635903 and I spoke with a man named jim his # is 615-725-7254. Tasca of dartmouth have been wonderful, they even tried to get the cost to me lowered but it fell on deaf ears., they also told me they would not let me drive my car because it was to dangerous for me to drive, at least they cared about my safety, thank god. I am a 63Y/O female who works hard for my money, but I guess I am going to have to eat this bill!.
Extend the fuel pressure sensor recall.... I have a strong gasoline smell in cabin. While car is [parked or driving] and engine is running, the air conditioning and/or heat is on a extremely strong gasoline smell fills the cabin and can suffocate you and your passengers. Worst when air is coming in from outside and not reusing the cabins air. Mechanic couldn't find any leaks and told me about a recall on Jukes. My Juke is not apart of the recall and is having the same problems as the fuel pressure sensor recall because of improper tightening. There are many complaints on forums online with people not being on the recall that have this problem.
A D V E R T I S E M E N T S
- Mercedes, TX, USA