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really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
8,432 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Nissan Juke miscellaneous problems

miscellaneous problem

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2013 Nissan Juke Owner Comments

problem #4

May 212013


  • 7,387 miles


While parked in our driveway for more than 30 hrs, my 2013 Juke burst into flames. The fire dept did not find any evidence of arson or tampering and there was no weather occurrence to explain why it became engulfed in flames. The fire started in the engine compartment at 12:40am. Nissan has said that they examined the car and their technical specialist found " no evidence of a product problem, failure, or malfunction that may have caused or contributed to this incident". Nissan will not tell me why the car burned up, just they're not responsible. Why would a low milage, well maintained vehicle catch fire unless there was some kind of product failure? I was lucky that only property was damaged but I feel Nissan usa is not taking the incident seriously.

- Sacramento, CA, USA

problem #3

Aug 172015


  • 3,000 miles
The door locks on the car lock at 15 mph and do not unlock until the car is stopped and put into park and motor turned off. Or I must remember to manually unlock the door. I contacted Nissan to have this feature turned off, cast #19775143, they told me that the federal gov demands the doors to lock and they cannot turn off the feature. I am 67 years old, we had an old lady in my area have a medical emergency and hit some gas pumps. A fire started and she was locked into the car. A young man broke the window to get her out. What if he hadn't been there" Nissan said it is to stop ejection, what are seat belts for " this is a stupid feature and will cause some big law suits. By the way I was able to turn off the feature on my Toyota

- Woodbridge, VA, USA

problem #2

Jan 212015

Juke 4-cyl

  • 8,500 miles
On wed, January 21, 2015, I arrived home around 7pm and went inside. I was not in the house 5 minutes when I heard a massive explosion in my driveway. I then saw a bright orange glow outside my window, which was my car engulfed in flames. The fire dept suppressed the fire and that night I called my insurance company to report the incident. The car (a lease), was incinerated and deemed a total loss by the insurance adjuster. My insurance paid off the car to the leasing company. When I researched this issue, I saw a letter the NHTSA sent to Nissan North America regarding a loose fuel pressure sensor in my 2013 Juke and prompted them to issue recalls. That letter was dated Dec 8, 2014. My car was, in fact, on the recall list and I finally got my letter one week after the incident. Nissan was very slow to inform their customers of a very serious and potentially fatal issue. Nissan corporate did an investigation on my car and focused on the fuel pressure sensor. After 1 month of waiting for them to contact me, they called me wed, February 25th, 2015 telling me that the fuel pressure sensor was not the issue, however they are not able to pinpoint what exactly did happen. They admit that no external factors could have contributed to this fire and that it was, indeed, an issue with the car. The only thing they said they could do for me was offer a discount on a new Nissan, however I told them I would never drive another Nissan, especially since they aren't sure what made the car blow up. I know in my heart the fuel pressure sensor was to blame. Why else would my car be engulfed in an obvious fuel fire in my driveway. I find it horrible that they are not accepting responsibility for their faulty engineering. You may want to look more into this since they "don't know what caused it". also, they said they could not release the report to me as it's Nissan's property.

- River Vale, NJ, USA

problem #1

Sep 282014

Juke 4-cyl

  • 14,841 miles
I was driving my wife's 2013 Nissan Juke which was purchased in December of 2013. I was driving the car by myself for the second time and therefore I was not accustomed to using the keyless ignition. I stopped to check the mail box approximately 100 feet on top of a small hill on the road of my condominium complex, where the mail box was located. I was focused on the process of using the new push button system of turning off the ignition and consequently did not shift the car into park. I turned the car off and exited the car while it was still in drive, left the door open and proceeded to walk over to my mail box. I did not recall hearing any type of alarm alerting me to the fact that the car was not in park. Once I realized the car was rolling, I ran after it hoping to catch it before it hit someone fearing that someone could be seriously injured or killed. I ran over some damp grass fell to the ground so hard I severely dislocated my right shoulder severing 3 rotator cuff tendons requiring extensive surgery. Also I was running so hard that I tore the muscles in the back of my legs and severely lacerated my right forearm as well. The car came to a stop after it brushed up against my neighbor's garage causing approximately $4,000 worth of damage to the vehicle and also approximately $1,200 worth of damage to the garage, lawn and shrubs. Mail out 02/25/15

- Wallingford, CT, USA

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