This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The murano lost acceleration on the interstate and would not go into gear; it came to a complete stop on the exit ramp between I-95 North and I-26 toward charleston, SC. I was unable to restart the car and had to be pushed "out of harm's way by a trucker, and a couple who stopped to help. I was brought to the Nissan dealership (20 miles away in orangeburg, SC). The service dept. Determined that the fuel pump shut down, stopped working. The part had to be ordered, and I had to pay for a rental car from enterprise, so that I could drive the remaining 3 hours back to my home in travelers rest (greenville, -spartanburg area). The part arrived on 9-25-2007, and I drove 3 hours back to orangeburg to pick up my car and return the rental). My husband asked for the "old fuel pump". I had to pay $350 for the part and labor and $100 for towing. The insurance co. Reimbursed for towing. My husband thought it highly unusual for the fuel pump to go at such low mileage on the vehicle (57,000). This was not covered by warranty.
- Travelers Rest, SC, USA
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- Travelers Rest, SC, USA