Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
86,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Nissan Murano cooling system problems

cooling system problem

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2003 Nissan Murano Owner Comments

problem #3

Dec 022009


  • 83,000 miles


I have a 03 Murano sl. Purchased off a lease turn in. Certified SUV. At 79,000 miles brought to dealer with engine clicking noise in Dec. 09.. dealer could not find problem. Noise continued and brought it back in january2010. They changed pulley assembly. I called to tell them noise was still there. Was told to check oil from time to time. I saw on my service report they put down check engine light was on and was low on oil. I know for a fact this is a lie. Told them to remove it from the report. They refused. Now here is the real problem. I was on the garden state parkway and I lost power. I restarted the SUV and the engine produced a very loud rattling noise. I had it towed to Nissan, since they serviced this from when it was originally sold and I let them service to protect the warrant and they would have all the records. Well, the timing chain broke. I was told they have plastic guides to guide the timing chain and these will wear and cause the chain to slip. This occurred at 83,000 miles. Nissan is refusing to help with the replacement engine. They want $8600 for a new engine. On a 2003 is absurd. A used engine with 60,000 miles and no warranty will cost $5600. I feel the service misdiagnosed my problem, never searched for the real problem in Dec. 09 and falsely put on the report the check engine light was on and it was low on oil to protect themselves from any problems since Dec. I had a extended warranty, which I cancelled when they did not cover engine seal leak, tie rod problem and trans axle seal leak, in the extended warranty brochure it mentions all the above as covered items. After fighting with dealer and corporate I canceled the warranty. The uncovered repairs cost me over $2500. This was a Nissan backed extended warranty. I now have a complaint with somerset county where the dealer is located and the state of New Jersey about all the red tape Nissan has put up to have covered repairs actually covered. If this fails, small claims ct. Is next.

- Dunellen , NJ, USA

problem #2

Dec 032009


  • 104,000 miles
I drive a 2003 Nissan Murano. I bought it used in 2005, in the last few years I have complained to the dealership (while still under warranty) that the car was almost stalling out on me while in drive. Nissan told me they could find nothing wrong and so nothing was repaired. In on December 3, 2009 I was leaving my parking garage at work and my car stalled out completely; it then took 15 minutes before it would re-start. After that, I drove home without incident and assumed that it was just bad gas or something. Two weeks later, I was traveling at 50 mph when my car completely shut down, nearly causing an accident with my 7 year-old in the car with me. After that, my service engine light came on and I had loss of engine power. I then had the car towed to my mechanic on 1/21, where he ran a diagnostic and found that my crank position sensor and cam position sensor needed to be replaced. My mechanic also found that there had been a recall on the 2003 Murano for that reason, and he told me to have my car towed to Nissan since I had reported issues while under warranty and there was a know recall for this problem. I towed my car to Nissan that day and they told me that because I was no longer under warranty, and even though I had reported it prior to expiration, they would not repair the problem. I also advised them that I was fully aware of the recall. They then told me that my VIN was off by the last four digits and because of that, again, they were not obligated to fix it under the recall or warranty. I have since had the repair completed with my mechanic, but another friend of mine just had the same exact thing happen with her 2008 Nissan (which they also refused to repair under her warranty). I am extremely concerned that Nissan does not care about the safety of it's drivers since this is obviously a known problem. This is not a maintenance issue, but a safety one. This issue needs to be looked into so that innocent people do not die.

- Chula Vista, CA, USA

problem #1

Feb 072008


  • Automatic transmission
  • 72,000 miles
I have a 2003 Nissan Murano. Yesterday as I was pulling into the driveway, I noticed it was overheating a little. I immediately called the repair place and had them come and take it to be serviced. They just called to inform me that the radiator is cracked and the thermostat housing needs to be replaced at a total of $1144.60. T here are 75000 miles on this car and it has always gone for scheduled maintenance, oil changes, and everything required to keep it running optimally. Have read about radiator cracks from several other Murano owners, and knowing the other problems I have had with my lemon of a car - they had to replace the alternator 3 times - I would seriously believe that there are going to be more and more problems with the radiators cracking on other vehicles.

- Katy, TX, USA

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