Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,330 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Nissan Murano electrical problems

electrical problem

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2003 Nissan Murano Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #18

Dec 292004

Murano 6-cyl

  • Automatic transmission
  • 34,129 miles

A D V E R T I S E M E N T S

(1) two days of driving on and off road in death valley national park, during which this failure would have been beyond catastrophic. (2) the "charge system failure" idiot light illuminated on the way home, just 20-30 miles out of dv on Wednesday morning, and miraculously I was able to drive all the way to the nearest service in mojave ca on the battery alone, the alternator having failed. After verifying the failure with a volt-meter and recharging in mojave, I drove West towards the nearest Nissan dealership, and fell short by just 11 miles when I lost all power on West bound highway 58 on the outskirts of bakersfield ca. Aaa towed my family and I the rest of the way into the dealership. (3) bakersfield Nissan replaced the alternator in about 3 hours and sent us on our way back home to northern California.

- San Jose, CA, USA

problem #17

Nov 102004

Murano 6-cyl

  • Automatic transmission
  • 20,800 miles
2003 Nissan Murano sl AWD. Second alternator failure. Alternator failed 23 Nov 03 during highway driving at night, from Washington, D.C. to charlottesville, va. Light traffic, no accident/injuries. Towing to charlottesville dealership cost $300, not reimbursed. Vehicle under warranty, so repair was done at no cost to me; rental vehicle provided. Alternator failed again (this was a new, replacement part) 10 Nov 2004. Vehicle still underwarranty. Failure took place during city driving in heidelberg, germany (I am a us army officer). Local german dealer told me I had to arrange for new part directly from Nissan North America because the vehicle is not supported yet in europe (goes on sale here spring 2005). Very poor customer service from Nissan North America. It took 5 calls (international, long distance) and 18 days to finally be told my loca, german dealer would have to arrange for parts, I would pay for parts and labor, and nissa na would reimburse me. Local dealer was great (Nissan mueller; heidelberg, germany) and had repair done in 2 days. However, no rental vehicle provided. Invoice was sent via email (pdf file) as instructed by Nissan na, but when I called to check status a week later, no action had yet been taken. I intend to follow up again 27 Dec 04 and will submit follow-on complaint if reimbursement is not in progress.

- Apo, NY, USA

problem #16

Dec 232004

Murano 6-cyl

  • Automatic transmission
  • miles
Nissan Murano, 2003, AWD, sl has just had an alternator failure. Break and battery lights on (classic symptom) dealer confirms and will replace (after xmas..ugh). Seems to be many failed alternators on Nissan Muranos 2003, 2004, and 2005.

- Endicott, NY, USA

problem #15

Oct 072004

Murano 6-cyl

  • Automatic transmission
  • 17,500 miles

A D V E R T I S E M E N T S

Car quit running while driving; no warning. Had to coast across lanes of fast-moving traffic to safe spot off side of road, narrowly avoided being hit by fast-moving cars behind me. Car was towed to Nissan dealer; alternator was replaced. Old part not available.

- Tampa, FL, USA

problem #14

May 192004

Murano

  • Automatic transmission
  • 14,000 miles
Car wouldn't start, towed it to the dealer. Got it back same day claiming it was fuses. Got stranded again that evening. Towed it to another dealer who says they replaced the alternator and fuel pump. Pe04077_cat

- N Salt Lake, UT, USA

problem #13

Oct 232004

Murano 6-cyl

  • Automatic transmission
  • 36,800 miles
Nissan Murano 2003 alternator failuers March 24, 2004 - alternator replaced at 25,537 miles. October 23, 2004 - wife and child stranded on side of road - needs another new alternator 36,800 miles. Pe04077_cat

- Cabot, AR, USA

problem #12

Oct 072004

Murano 4WD 6-cyl

  • Automatic transmission
  • 38,800 miles

A D V E R T I S E M E N T S

Driving when battery light and brake light came on. This was followed by complete power failure. I was towed to Nissan dealer where I described the problem. Service rep said "your alternator failed--Nissan put in a bad batch of alternators in the Muranos." Nissan however made me pay the $640 cost of repair because I was 2800 miles ober the 36,000 mile warranty. Pe04077_cat

- Catonsville, MD, USA

problem #11

May 132004

Murano 6-cyl

  • Automatic transmission
  • 36,500 miles
Alternator failed after 36,000 miles with little warning. Stranded late at night on highway. Backorder of Nissan replacement alternators. Many reports of alternator failures in new Nissan at www.freshalloy.com and www.nissanmurano.org. please see: forums.freshalloy.com/ubbthreads/showflat.php"cat=&board=Murano&number=67828742&page=0 and forum poll at www.nissanmurano.org/forums/showthread.php"S=&threadid=2113&perpage=15&pagenumber=1. pe04077_cat

- North Bergen, NJ, USA

problem #10

May 112004

Murano 6-cyl

  • Automatic transmission
  • 6,012 miles
The check engine light comes on and the engine quits. This has happend four times the frist time it stoped in the middle of I95 afternoon rush. It has happend three oyher times. Pe04077_cat

- Elkridge, MD, USA

problem #9

Sep 232004

Murano

  • Automatic transmission
  • 5,000 miles
The service engine light came on and the vehicle stalled. The dealer stated the crank shaft senor burned up.. the alternator and the control module has been replaced. The crank shaft sensor has been replaced multiple times by dealer.

- Elkridge, MD, USA

problem #8

Jan 172004

Murano 6-cyl

  • Automatic transmission
  • 11,000 miles

A D V E R T I S E M E N T S

Alternator failed on 2003 Nissan Murano at 11,000 miles I missed worked stuck on the side of the road for 5 hours replaced alternator.... talked to a few people ona news group and and 47 out of 118 had a bad alternator. Pe04077_cat

- Sunrise, FL, USA

problem #7

Sep 042004

Murano 6-cyl

  • Automatic transmission
  • 17,500 miles
Driving vehicle at night 300 miles from home when the "battery" and brake trouble lights came on. Car completely lost power suddenly and I was not able to get the vehicle to the road shoulder. This was very dangerous. I was towed to a local dealer and had to rent a car home and rent a car to come back for my vehicle. Alternator was diagnosed as failed. Nissan dealer could not obtain part for 7 days. No explaination. Pe04077_cat

- Elkridge, MD, USA

problem #6

Sep 092004

Murano 6-cyl

  • Automatic transmission
  • 15,900 miles
Vehicle lost power on a busy street. After searching the web, consumer found similar complaints. Vehicle was towed to dealer, who determined that the alternator was defective. Pe04077_cat

- Miami, FL, USA

problem #5

Aug 232004

Murano 4WD 6-cyl

  • Automatic transmission
  • miles
While driving, the vehicle stalled. The consumer was unable to restart the vehicle and had it towed to the dealer for inspection. The mechanic determined that the alternator needed to be replaced. Pe04077_cat

- Yonkers, NY, USA

problem #4

Aug 172004

Murano 6-cyl

  • Automatic transmission
  • 11,000 miles
Battery light and brake light illuminated. The next day, car stopped, while driving, almost causing a rear end accident. All power was lost. Dealer replaced alternator. 2003 Murano, AWD, 11000 miles. Pe04077_cat

- Zion, IL, USA

problem #3

Jun 212004

Murano 6-cyl

  • Automatic transmission
  • 14,000 miles
(1) vehichle was operating normally, then the battery and brake warning lights came on. 2) while driving down the interstate looking for a dealership, the entire car shut down, including the engine and braking. I had to cross 2 lanes of interstate traffic to get to the shoulder without power or adequate braking. At the time, I was travelling out of town and was stranded in a city where I knew no one. (3) after being towed to a dealer, the day after I was told the alternator and battery were both bad. A new alternator had to be ordered but there were none in the immediate area and didn't know when one would be available. The alternator and battery were eventually replaced at no cost to me, 3 working days after arriving. Old parts are not available. Pe04077_cat

- Yakima, WA, USA

problem #2

Jul 132004

Murano 6-cyl

  • Automatic transmission
  • 15,497 miles
Following 15000 mile routine service and while returning to my home from the Nissan dealer, my Nissan Murano SE AWD's brake light and battery light went on. I lost complete power (voltage) while making a left turn to a major intersection. The brakes failed and the accelerator pedal did not operate. Nearly lost my life with an approaching sand truck and vehicles driving behind me. The problem/defect identified by the dealer was a faulty alternator, which was subsequently replaced under car warranty. Pe04077_cat

- Clermont, FL, USA

problem #1

Nov 292003

Murano 6-cyl

  • Automatic transmission
  • 25 miles
Nissan Murano has dangerous design defects compounded by unresolved electronics problems. Design flaws: 1) ineffective defroster system, 2) long-armed wipers clog easily, 3) all doors must be unlocked to get gas (inviting carjackers). The defroster-wiper problem was made worse by electronics. While I was clearing windows the car locked in 13 degree weather. The car: 1) locks doors at random intervals, 2) puts the windows down without warning (the service manager says, "don't not leave valuables in this car!"), 3) the remote entry system often does not beep requiring that I check all doors (especially given the other problems with locks), 4) now the car sometimes tells me that the driver's door is open (when it is not). The car is virtually new (less than 6,000 miles). Nissan knows they have this problem. There is an internal service memo it. But when consumers complain they are "stone-walled" with, "we could not duplicate the problem." Last Friday my caracted up at the dealership. The service manager acknowledged in writing on Nissan letterhead. This problem exists and it is in a number of models -- maxima, Altima, titan trucks, and Muranos. Nissan shouldrecall all of the affected vehicles, provide rental cars while repairs are made, and to issue credit vouchers for all of the past aggravation they caused by their failing to provide good-faith solutions to the problems they know exist.

- Cincinnati, OH, USA

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