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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
109,718 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Nissan Murano seat belts / air bags problems

seat belts / air bags problem

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2003 Nissan Murano Owner Comments

problem #2

Sep 122014

Murano 6-cyl

  • 130,000 miles

A D V E R T I S E M E N T S

While driving on a curvy, gravel road I had just come out of a left sided curve. The vehicle started spinning counter clockwise towards a ditch. I immediately started turning my wheel clockwise to compensate and regain control. My left rear tire lost air which I believe was the reason I could not regain control. I ended up in a ditch on the left side of the road. The problem in hand was that the driver's airbag did not deploy, however the passenger side did deploy. Had the airbag deployed as it should have, I would have not been taken to the hospital via ambulance. Due to the malfunction of the airbag my daughter hit the steering wheel where by cracking her 1st and 2nd rib, received a head concussion, thoracic back paid, cervical strain-whiplash, chest wall contusion, contusions in both knees, intra-abdominal hematoma's and has suffered greatly. I have notified Nissan and they are unwilling to assume responsibility for a faulty product. Is there anything you can do to assist? sincerely,

- Searcy, AR, USA

problem #1

Oct 202014

Murano 6-cyl

  • 89,437 miles
I was driving low speed at school zone when driver and passenger air bags deployed for no reason. There was no impact, collision or accident in any way. To my own amusement this is the second time that air bags deploy like this. Both cases are very similar if not exactly the same (driving at low speed and... poof!). I live in the tropics where it's hot and humid. I've heard some cars are being recalled for this but of course, not mine. I asked Nissan if I should worry about these airbags to deploy because as I mentioned before both curtains and seats were deployed the same way, and they told me not to worry because sensor was already "off" and there was no way this could happen. Well... here I am, making sure the whole world knows about this vehicle incident and most importantly... don't buy Nissan, they are not reliable nor costumer friendly. Basically you are on your own, they don't care and don't want to hear about it. So disappointed. I am so lucky to be unharmed with all of this... twice! what if I was on a highway"??" I went to police and made report, just like the first time. Note: The first incident was in February 2014, 8 months ago. I just hope there isn't any other air bag waiting to deploy in this car, I still haven't overcome the previous shocks. Terrible experience.

- Guaynabo, PR, USA

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