Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,446 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Nissan Murano accessories - exterior problems

accessories - exterior problem

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2004 Nissan Murano Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #25

Jul 151998

Murano

  • 30,000 miles

A D V E R T I S E M E N T S

On my 2004 Murano sl AWD driver side door lock stopped working in 2008. I does not respond to remote control so I have to use a key to open/close it. In 2007 the lock became lazy then one day it stopped working.

- Lancaster, PA, USA

problem #24

Jul 012010

Murano

  • 66,000 miles
Door locks and gas lock do not work or work intermittently. There wan an occasion where I had to tow the car because I had no gasoline and was not able to open the gas door. The mechanic fix it temporarily. The second time it happened I bent the gas door and had to replace the door. I fix that problem by deactivating the gas door lock.

- San Juan, PR, USA

problem #23

Jun 202010

Murano

  • 111,000 miles
1. having a secure environment is paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. This failure is an intermittent of operation. Sometimes the doors lock ok, other times they don't. in addition, sometimes the doors unlock ok, other times they don't.. in emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the Murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, Nissan should recall them. It's only a matter of time till someone gets robbed, hurt or killed from a malfunctioning door lock.

- El Dorado Hills, CA, USA

problem #22

Apr 072010

Murano

  • 68,000 miles

A D V E R T I S E M E N T S

1. having a secure environment is paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The driver "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. This failure is an intermittent of operation. Sometimes the doors lock ok, other times they don't. 3. in emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the Murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, Nissan should recall them.

- Russellville, AR, USA

problem #21

May 302010

Murano

  • 85,000 miles
Last yr, the drivers side lock stopped working and now both the front passenger side and right rear passenger locks and stopped working. The locks don't open event with the key.

- Alexandria, VA, USA

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problem #20

May 252010

Murano

  • miles
Doors lock malfunction all the time.

- Carol Stream, IL, USA

problem #19

Jun 012009

Murano

  • miles

A D V E R T I S E M E N T S

Passenger door will not lock or unlock completely. If you use the power lock feature, the lock will remain in the same position it was. You must manually lock or unlock the door, which exposes a huge safety risk as there is only one key-hole on car. To open a passenger door, you must unlock the driver's door and walk around the vehicle exposing the driver to unnecessary safety issues.

- Anderson, IN, USA

problem #18

Nov 052007

Murano

  • 30,000 miles
1. having a secure environment is paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. This failure is an intermittent of operation. Sometimes the doors lock ok, other times they don't. in addition, sometimes the doors unlock ok, other times they don't. 3. in emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the Murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, Nissan should recall them.

- Omaha, NE, USA

problem #17

Apr 022004

Murano

  • miles
All door locks quit working. This problem happened at once. My family and I can not lock or unlock doors.

- Columbia, SC, USA

problem #16

Sep 012008

Murano

  • 42,000 miles
2004 Nissan Murano drivers door lock does not operate. It only operates manually, the key remote will not operate the lock, nor will the button inside of the car. The only way to lock or unlock the car is manually with the key from the outside or with the latch on the inside.

- Hawley, MN, USA

problem #15

Apr 122009

Murano 6-cyl

  • miles

A D V E R T I S E M E N T S

Nissan recall for 2004 Murano air intake system. The consumer's children were driving the vehicle. When they pulled out of a busy parking lot, the vehicle would not accelerate properly. The vehicle was towed to the closest dealership and the next day, the consumer was informed the transmission had failed and a new one would cost $6,000. Also the door latches and hatch were inoperative. The consumer believed the failure was the result of the recall.

- Chelsea, MI, USA

problem #14

Oct 032009

Murano

  • 49,000 miles
The door lock actuator is failing on my 2004 Nissan. I already had the fuel lock actuator fail which caused me and my baby to be stuck at the pump with no gas and the inability to open the fuel door. I had to be towed to the dealership (May 2009). They replaced the actuator on the fuel door. Then the door locks started doing the same thing and they quoted me $469 per door. I cannot afford it. I resolved to ignoring it and just pushing the button until they open, but then the most dangerous thing happened (10/3/09). I got out of the car with my child in the back in her car seat. I accidentally hit the lock button and when I went to get her out of the car, the doors wouldn't open. I completely panicked. This scared her and she got worked up as well. People came running to help me. We started to break a window to get her out of the car, but decided that should be the last resort. Luckily there were cooler heads working with me. I might have done it if I was fully alone. After a few minutes of people trying to help me get her out, we discovered that there was one door that I could put the key in (the drivers side). So I went back around and was able to open the drivers side door, climb through the car and get her out of her seat. This is not acceptable for the safety of children. It is also unsafe because when in the car, we have a false sense of security that the doors are locked and they can potentially not be. I fear carjacking in parking lots often, now I know that my locks can fail at any moment. I am saving my money to get them repaired because I found at least 6 different websites where people complained of the same things: The fuel door lock actuator and the door lock actuators. Nissan needs to be more responsible in protecting their loyal supporters. I am saving the money to pay for the door lock actuators to be fixed, but I don't think I should have to. This is a manufacturer's defect.

- Seattle, WA, USA

problem #13

Jul 102009

Murano

  • 65,000 miles
2004 Nissan Murano sl doorlocks have stopped responding. It started with the passenger door and then, a couple weeks later the driver's side rear door. We have young children, and the possibility of a door being either locked or unlocked at the wrong time is a dangerous one.

- Simi Valley, CA, USA

problem #12

Jun 152009

Murano

  • 60,000 miles
1. having a secure environment is paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. This failure is an intermittent of operation. Sometimes the doors lock ok, other times they don't. in addition, sometimes the doors unlock ok, other times they don't. 3. in emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the Murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, Nissan should recall them. It's only a matter of time till someone gets robbed, hurt or killed from a malfunctioning door lock.

- Phoenix, AZ, USA

problem #11

Apr 102009

Murano

  • miles
I have a 2004 Nissan Murano. The right front passenger door lock has quit working. According to lots of complaints from other Nissan owners, this complaint has become too common. This is a safety issue, because the door doesn't lock with the rest of the doors with the key fob. The Nissan dealership has quoted a cost of $400 to repair it. It appears that they are the only ones who can repair the problem. After reading numerous complaints regarding the same problem from other Nissan owners, it appears that this is something that Nissan should consider doing a recall on.

- Brunswick, GA, USA

problem #10

Apr 282009

Murano

  • 91,000 miles
The locking mechanism for the fuel door works intermittently. Several times we've been unable to refuel the vehicle.

- Round Rock, TX, USA

problem #9

Nov 222008

Murano

  • 38,000 miles
Nissan Murano 2004 fuel door would not open. The problem started as intermittent and now cannot open the door to refuel the car. Troubleshooted it to a faulty relay.

- Plantation, FL, USA

problem #8

Nov 082008

Murano

  • 32,000 miles
1. having a secure environment is paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. This failure is an intermittent of operation. Sometimes the doors lock ok, other times they don't. in addition, sometimes the doors unlock ok, other times they don't. 3. in emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the Murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, Nissan should recall them.

- Memphis, TN, USA

problem #7

Aug 302008

Murano

  • miles
My 2004 Nissan Murano door lock actuators work intermittently. In emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the Murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, Nissan should recall them.

- Cedar Hills, UT, USA

problem #6

Aug 152008

Murano

  • 53,000 miles
Good morning! I am having trouble with the door handles on my 2004 Nissan Murano sl. The front passenger side handle broke off one morning when I tried opening the door, about one year ago. Now, two weeks ago, I was opening the driver's side front door, and again the handle broke off.

- Guaynabo, PR, USA

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