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10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
60,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Nissan Murano electrical problems

electrical problem

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2004 Nissan Murano Owner Comments (Page 1 of 3)

problem #41

Jul 122005

Murano 6-cyl

  • 12,000 miles

A D V E R T I S E M E N T S

Takata recall report date: May 19, 2009 NHTSA campaign number: 09V169000 engine and engine cooling it was me an family drive home on hwy 55 an my intake resonator started then car speed limits first then car crank cam position senor cvt transmission internal temperature sensors circuit. Board for crank position sensors. Report receipt date: July 14, 2005 NHTSA campaign number:05V319000 component:electrical system alternator stop the battery from charging then battery begin to discharge only stay charge five mins having sensor defuat.. that can case my family to have a crash need help with this. Thank you have paperwork showing default on my 2004 Nissan Murano sl fwd.

- Hammond, LA, USA

problem #40

May 232016

Murano

  • 145,000 miles
My vehicle was in motion on the highway going about 50mph, when suddenly traffic came to a halt, when I pushed on the accelerator, there seem to be loss power and acceleration which is very dangerous, I had my 3 kids and grandchild in the vehicle with me. As I pushed the accelerator to the floor nothing happened the car wouldn't move, good thing a semi-truck wasn't behind me, we all would have been dead. This is scared me and my family. After waiting about 2 or more minutes the car junked and lunged at a high speed I could have ran into the back of another vehicle. This is beginning to happen more frequent now maybe 3-4 days or more out the week. Stalling and loss of power (no response) while in traffic; is in deed a big factor to have this matter looked into. I've seen numerous complaints regarding the same incident my family and I experienced. There should be a recall regarding this matter. In addition, to that the actuators on both passenger doors (front and back) doesn't work, it has to be locked manually. Also, the hatch lock doesn't lock the handle gets stuck.

- Willowbrook, IL, USA

problem #39

Aug 202012

Murano

  • 100,000 miles
The contact owns a 2004 Nissan Murano. The contact stated that while driving at approximately 15 mph, the vehicle started to loose power and when the accelerator pedal was depressed, it did not respond. The steering ability became difficult to maneuver. The vehicle was powered off and restarted and the vehicle resumed to normal. In addition, all the warning indicators illuminated. The vehicle was taken to the dealer where it was informed that the vehicle was repaired under a manufacturers recall related to the failure in 2005. The manufacturer was not notified of the failure. The failure occurred eighteen times. The approximate failure mileage was 100,000.

- El Paso, TN, USA

problem #38

Mar 012016

Murano

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Nissan Murano. The contact stated that while pulling off from a stop, the vehicle accelerated independently. The vehicle failed to decelerate and crashed into the driver side of another vehicle. A police report was filed. The contact sustained minor whiplash that did not require medical attention. The vehicle was driven to an independent mechanic where the front end of the vehicle was repaired. Also, the front and rear camshaft sensors and alternator were replaced. The failure persisted after the repairs were performed. The contact also mentioned that, on numerous occasions, the vehicle stalled and restarted. The vehicle was taken to the dealer, but the failure was unable to be determined. The manufacturer was not notified of the failure. The failure mileage was unavailable.

- East Providence, RI, USA

problem #37

Feb 052016

Murano

  • 161,900 miles
All occurrences took place when vehicle was stationary. I bought the vehicle less than two weeks ago, used, from the previous owner who had it for nine years. She supposedly kept up with all the maintenance and appears to have taken real good care of it. Everything was fine until about three days ago when on a couple of occasions I parked and locked the vehicle and came back hours later to discover the front windows were down about 3 inches...weird. So when I got to work this morning I engaged the window lock button. Then this afternoon I came out after work to discover the windows were both all the way down. I drove home and parked in the garage and rolled up the windows and left the key in the console. An hour later, got ready to leave and the windows were back down, and doors were locked. I reached in and unlocked the door, and when I opened it the alarm went off! oh, forgot to mention that the key fob doesn't work, in spite of replacing the battery this week, so the panic button doesn't work. Got in and started the engine and the alarm is still going off!! put it into gear and back into park and it's still going off. Got out and headed into the house (keys in hand this time) and the alarm randomly stopped...hmm. Okay, so I went back around and opened the door (thinking I could leave now) and the alarm started sounding again...what the heck!

- Waxahachie, TX, USA

problem #36

Oct 132015

Murano

  • 141,000 miles
My 2004 Murano had a lot of stalling and stopping, problems with accelerating the car. It stop on multiple occasions. Fluid leaking, from engine and fuel tank, and steering column. Power steering is rigid, and locks, and car stops when turning.the windows went up and down uncontrollable. Power control panel, did not function. Nissan insisted that vehicle is old. I think the car is possessed. All of theses things occurred while I was in motion driving the car on highway, the roads, stationery, and especially turning, and trying to accelerate the car, and it would then completely turn off, Nissan refuses to acknowledge any thing is wrong. They stated what do you expect after buying a car this old. I just want to make sure my car is safe by your standards not theirs. After receiving my car from Nissan it was even worse, I brought the same issues to them after paying $5200 of what they said were repairs. Thanks

- Dorchester, MA, USA

problem #35

Jun 222015

Murano

  • 117,000 miles

A D V E R T I S E M E N T S

The front passenger side window would go down when I tried to close the window. The remote quit working, replaced the battery in the remote, did not solve the problem. Drove about 75 miles. Parked & shut off the car & took the keys out of the ignition, locked the car manually, closed the doors, the driver side & passenger side windows rolled down. Unlocked the driver side door with the key, the alarm went off. Could not get the alarm to go off, since the remote does not work. It stopped all by itself about 1 minute later. Rolled the windows back up & closed the door & windows rolled down again. The alarm went off again. I had to disconnect the +battery cable to get it to stop. I reconnected the battery cable & the alarm started going off again. I had to lock the drivers side door, reconnect the +battery cable & unlock the drivers side door with the key. I have not taken it in to a repair shop yet. That's next...

- Jackson, WY, USA

problem #34

Dec 272014

Murano

  • 78,000 miles
I had the exact symptoms appear in my make/model as described in recall id #36089. This was a recall put out by Nissan many years back on similar vehicles. "an open circuit in the alternator can occur during wire fatigue caused by movement of the rotor coil during rapid changes in engine speed in vehicles equipped with a continuously variable transmission (cvt). Higher engine compartment temperature in the Murano compared to other Nissan models may also be a contributing factor to the wire fatigue. When an open circuit occurs in the alternator, the charge warning and brake warning lamps come on. If a driver does not seek repair of the vehicle immediately as instructed in the owners manual and continues to drive the vehicle in this condition, the vehicle will operate normally for about one hour. After this time period, the battery voltage will drop to a level that causes the engine control module to fall into a fail safe mode. During fail safe mode, which lasts about ten minutes, vehicle speed will be reduced due to a throttle plate being held in a fixed position. After this time period, the engine will stop running." Despite my model year and manufacturing date falling within the window for that recall, my specific VIN was not included in the recall. The issue was as described and repaired as a failed alternator. In efforts to get further answers as to the faulty part or recall applicability from multiple sources at Nissan, I have been provided with no real answers and am therefore filing this safety complaint.

- Chicago, IL, USA

problem #33

Nov 032014

Murano

  • 78,000 miles
The door locks work intermittently. I thought the doors were locked and when I come back they are unlocked. I checked it a few times and the lock moves only half-way leaving the door(s) unlocked intermittently. It looks like it's a voltage/electric problem since it's intermittent. I had all the fuses checked at the Nissan dealership and it didn't fix the problem. I'm seeing complaints all over the web regarding this problem with actuators in Nissan vehicles.

- Meridian, ID, USA

problem #32

Aug 042014

Murano 6-cyl

  • 137,000 miles
Trunk hatch is locked and will not open. Doors do not always lock when lock button is pushed.

- Mediapolis, IA, USA

problem #31

Jul 022012

Murano 6-cyl

  • 35,000 miles

A D V E R T I S E M E N T S

There are three ways to lock and unlock the doors; using the remote, using the key and using the interior locks. The remote does not lock nor unlock the driver's nor the front passenger doors. The key, which can only be used in the driver's door lock, will lock and unlock all doors except the front passenger side door. The interior locking mechanism located on the drivers door will not unlock nor lock the front driver's nor the passenger side doors. At this time the only way to unlock the driver's and the front passenger side doors is to reach over and use the interior handle. Once the front doors are unlocked the only way to lock them is to manually move the locking switch to the locked position. This problem seems to have affected hundreds if not thousands of Nissan Murano's the inability to lock and unlock the front doors is critical to the safety of the vehicle's occupants. The driver cannot lock the front doors, which is paramount when a child is riding in the car. Not locking the doors can be critical in the event of a motor vehicle accident. It is a well known fact that the safest place to be in the event of an accident is in the car and the inability of the driver to insure that all doors are locked is critical to everyone's safety. Having an unlocked door open in a crash increases the probability that an occupant will be ejected from a car thereby increasing injuries and the probability of death; not knowing that all doors are locked results in unnecessary risk.

- Floral Park, NY, USA

problem #30

Oct 152013

Murano 6-cyl

  • 97,504 miles
The driver's seat adjustments are no longer working. It appears the track on the left of the driver's side seat is stuck therefore the seat is stuck in a slight sideways position.

- Franklin, TN, USA

problem #29

Jan 102013

Murano 6-cyl

  • miles
The driver power door lock actuator failed first and few days ago the passenger side, rear power door lock actuator failed.

- San Jose, CA, USA

problem #28

May 012012

Murano

  • 65,000 miles
The door lock actuator does not work when the button is pushed from the inside. The lever must be moved manually. This poses a safety issue due to the fact that in an emergency the door stays locked disallowing a quick exit.

- Chicago, IL, USA

problem #27

Feb 102012

Murano

  • miles
Door lock actuators fail to lock doors within short period of time. Also affected gas fill door because it is connected with an electrical solenoid.

- Peoria, IL, USA

problem #26

Dec 172012

Murano 6-cyl

  • 119,800 miles
I was stopped at traffic light, when light turned green I began to accelerate. I began to smell burning thru air vents and then at about 40 mph the car would not respond to my acceleration of gas pedal. I had lost all power and control of vehicle. The car behind me had to swerve suddenly to avoid me and it almost caused a serious wreck with my 4 children inside. I had battery checked and alternator checked and was told alternator was bad. Well I replaced alternator and wouldn't you know it 2 weeks later, the same incident occurred, I was going about 35-40 mph and it just quit again. And again my 4 kids were inside as I was driving them to school! I've called to inquire about the recall for this issue and am told mine doesn't qualify. I've seen so many people with this issue. Why isn't it being addressed. Will it take having my 4 kids inside involved in an awful wreck? we need someone to help with this before something bad has to happen!!

- Cincinnati, OH, USA

problem #25

Oct 282012

Murano 6-cyl

  • 90,000 miles
About 2 weeks ago I changed the battery because it wasn't working anymore, it started with the car losing power just a little bit and then come back when one morning it turned on and then died, I took the battery and got it charged but didn't last long, ended buying a new one. Now for the past few days again the car lost starting losing power and back up, till today it completely died. So at the end we figured it was the alternator, found out online about other drivers with same issue with same model and year car and of a recall being done.

- Cooper City, FL, USA

problem #24

Sep 132012

Murano

  • 118,000 miles
The contact owns a 2004 Nissan Murano. The contact stated when the vehicle was turned on the brake light and battery warning lights illuminated. On a separate occasion the vehicle also stalled. The vehicle was towed to the dealer. The dealer confirmed the alternator needed to be replaced. The manufacturer was made aware the failure and they confirmed the VIN failed to qualify for repairs under NHTSA campaign id number:05V319000 (electrical system:alternator/generator/regulator). The vehicle was repaired. The failure mileage was 118,000 and the current mileage was 118,300.

- Bloomfield, CT, USA

problem #23

Aug 172012

Murano 6-cyl

  • 87,000 miles
All four power door lock actuators are bad in the car. This is preventing the doors from properly locking and unlocking. This is a major safety issue for the car. I have looked online and there are hundreds of complaints about door lock actuators on 2004 Muranos.

- Highland Park, IL, USA

problem #22

Nov 302011

Murano

  • 108,000 miles
All of the door locks do not work. I have had my Murano in the shop 3 times and they cannot figure out the problem. I have now spent close to $1000 and the problem is still not fixed! they first replaced a switch in the driver's side door. That did not fix the problem. They then replaced the BCM, the locks worked for about a week and now they are not functioning again. This is a safety hazard because I am a single woman and should be able to lock and unlock my doors as needed. How many people have to file a complaint for the same issue before Nissan does something about it"?" it is absolutely ridiculous that I should have to spend almost $1000 and still not have functioning door locks!!! I know for a fact the problem is not the solenoids in the doors that control the locks because my repair shop tested each one in each door and they are properly functioning, which is what led us to check the BCM. When it was determined the BCM was bad, I had that replaced but obviously that is not the only problem. Please do something about this issue!!!

- Moorhead, MN, USA

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