This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Nissan Murano. While attempting to merge into traffic, the vehicle failed to accelerate. The contact coasted the vehicle to the side of the road and shut off the engine. She restarted the vehicle after 5 minutes and it began to accelerate. The vehicle was driven to the dealer and they cleared the throttle control actuator code. The speed was unknown. The current mileage was 46,904 and failure mileage was 46,890.
I don't know the exact date this problem started so I have estimated it below. The car, when thoroughly warmed up (1/2 hour of continuous highway driving) does not respond to the gas pedal when in dead stop and go traffic (like at a toll booth) depresssing the gas pedal a normal amount brings no response from the car, no reving, no motion. Depressing the pedal further causes the car to surge ahead in a fast out of control manner. This does not happen in the winter, spring summer and fall only. The service department is unable to address this problem, they say, because their service computer is not generating any problem codes.
- Wayne, NJ, USA
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- Jacksonville, FL, USA