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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,913 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Nissan Murano windows / windshield problems

windows / windshield problem

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2004 Nissan Murano Owner Comments (Page 4 of 7)

« Read the previous 20 complaints

problem #62

Jun 162009


  • miles


Sun visor problem: Both driver side and passenger side sun visors don't stay up. This is dangerous when I'm driving as it blocks/interferes with my vision! it will stay up for a short period of time, then fall whenever I hit a bump.

- Tenafly, NJ, USA

problem #61

Feb 012010


  • 74,000 miles
The contact owns a 2004 Nissan Murano. The contact stated that while driving at approximately 40 mph, the front passenger sun-visor fell involuntarily and when the contact attempted to place the visor back in place, it would not remain in position. The vehicle was taken to an authorized dealer where the contact was informed she would have to pay to have the visor replaced. The vehicle was not serviced and the failure also occurred with the driver's sun visor. The vehicle was again taken to the dealer where the contact was informed again, she would have to take the liability for the replacement of the visors. The vehicle was not serviced. The failure mileage was 74,000 and the current mileage was 80,500.

- Tempe, AZ, USA

problem #60

Jul 152009


  • 62,000 miles
The sun visor of my Nissan Murano 2004 on the driver side does not stay up and keeps on falling into my eyes. From the forums I have visited, I have noticed that this is a common problem with Murano vehicles. It started almost a year ago. At that time I used to be able to put it up in position and it would stay up for a while, but now the cognition has worsened. Now no matter how hard I try, the sun visor would not stay in place and keep on dropping into my eyes. I cannot believe that a reputed car manufacturer like Nissan can build such an inferior product. In my mind it is a safety issue and government should ask Nissan to stand up to their product and issue a recall. This is not the only problem I am having with this car. Other problems are: 1. driver side power seat does not function because some part is broken, but because of this, I need to replace entire mechanism. 2. gas cap cover does not open. I had to spend $400 to get it fixed. 3. there is some engine component that makes internal noise that could make my vehicle stop while diving. I have been told that this costs $4,500. Looks like whole car is falling apart in under 60,000 miles. It is incomprehensible that Nissan has manufactured this car with built-in obsolescence.

- Oakton, VA, USA

problem #59

May 102009


  • 65,000 miles


The drivers side sun visor falls down without warning blocking the drivers vision. This happens frequently. The dealer wants $400. To replace the entire visor. I currently use velcro to secure it. But this doesn't work very well. This is a common problem on 2003-2006 Nissan Muranos and should be a safety recall to correct the issue before someone is seriously injured or killed due to this manufacturing defect.

- Russellville, AR, USA

problem #58

May 272010


  • 60,405 miles
O own a 2004 Nissan Murano. My incident relates to the interior sun visor on these vehicles. I have had these replaced several times now due to the fact they will not hold in place in the upright position. When this part fails the sun visor drops into a position that can partially block drivers vision. The last replacement of this part on my vehicle was in early 2008. This part has fail once again and is now partially blocking the drivers vision.

- Gilbert, AZ, USA

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problem #57

Mar 092010

Murano 4WD 8-cyl

  • 23,000 miles
Sun visors do not stay in clip which allows visor to fall at any time. Had the clips replaced under warranty in 2005 but problem is occurring again after warranty expiration. Extremely hazardous due to startling distraction. There should be a recall.

- Tucson, AZ, USA

problem #56

May 012008


  • miles


Driver and passenger side sun visor will not remain in the up position. The driver side is the safety hazard; it will fall down without notice. It will not stay up at all now; causing a restricted view. This is the 2nd visor I have had; the first time is was replaced under the warranty but that has run out and they will not replace it.

- Lutz, FL, USA

problem #55

Jan 012010


  • 33,000 miles
The sun visor on my 2004 Nissan Murano fails to stay 'up' out of the driver's vision. It starts to fall unexpectedly and becomes more and more prone to falling into the drivers line of vision. My first sun visor failed before I had the car three years but after I had driven 36,000 miles. After a number of phone calls to Nissan, they replaced the sun visor. Now, approximately three years later, the replacement sun visor also falls unto my line of sight. This is not repairable: It must be replaced at the cost of over $300 for the part alone, and I expect, from the number of complaints I have seen, that the next visor will also fail.

- Pasadena, CA, USA

problem #54

Jan 012009


  • miles
Sun visor on drivers side drops into line of sight. Will not stay in one position.

- Phoenix, AZ, USA

problem #53

Jan 012009


  • 16,500 miles
Driver's sun visor has become loose - will not reliably stay in position when in any position except a fully upright one. When lowered to a shade position it will drop lower and block my driving view. This can happen slowly on a smooth road or suddenly when I hit a bump. I have had to use a temporary putty to try to keep it from flopping down. This is a constant problem. I have occasionally had to hold the visor in the needed position when the sun was shining in my face - thus illegally and unsafely driving with one hand. My dealer says it will cost around $400 to replace the visor, money I do not have. My full warranty had run out when this started and the partial warranty did not cover "accessories", which is what they claim this is.

- Tallmadge, OH, USA

problem #52

Apr 182010


  • miles


I have a 2004 Nissan Murano. Both sun visors will no longer stay up and flop down in my line of view.

- Prattville, AL, USA

problem #51

Jan 012008


  • 30,000 miles
Sun visor falls constantly obstructing view while driving.

- San Diego, CA, USA

problem #50

Jun 012008


  • 30,000 miles
The driver's side sun visor on my 2004 Nissan Murano drops unexpectedly blocking the view of the road. This is hazardous especially for anyone who is 6' tall or more. This is a well documented defect on most Muranos. The dealers refuse to cover the defect under warranty and there needs to be a recall to prevent injury or death.

- Cobb, CA, USA

problem #49

Apr 022010


  • 40,000 miles
2004 Nissan Murano sun visor falling unexpectedly and blocking vision.

- Orange Park, FL, USA

problem #48

Mar 152006


  • 24,000 miles
Sun visor droops on its own from desired position all the way down into line of sight creating a dangerous situation for driving

- Port Matilda, PA, USA

problem #47

Oct 012008


  • 55,000 miles
Sun visor will not stay up on drivers side. When it drops it blocks my vision. No matter how many times you raise it up it falls down almost immediately and you must use one hand to hold it up. I don't have 400 to replace it and the dealer will not even give a discount.

- Crystal Beach, TX, USA

problem #46

Mar 162010

Murano 4WD 6-cyl

  • 40,000 miles
Driver's side sun visor constantly fails by falling from the up position while driving. Dealer's remedy is to replace, since there is no repair available for an obviously defective product. This is a major safety concern since the visor falls down in the driver's line of sight.

- Memphis, TN, USA

problem #45

Jan 042010


  • 80,000 miles
Sun visor.

- Burbank, CA, USA

problem #44

Jun 152009


  • 59,821 miles
Sun visor will not stay in the up position. Have replaced it once and the second model has failed as well.

- Saugus, CA, USA

problem #43

Jun 012009


  • 60,000 miles
2004 Nissan Murano sl. Sun visor fall down and won't stay in the "up" position. While driving the driver side visor will "fall" blocking the drivers view. The visor either needs to be held in the up position, or turned to the side to keep from blocking view forward, but with visor turned to the side it blocks the side view. This has not been replaced as of yet due to a new visor costing over $320. I have talked to the dealership and seen on several forums where this is a very common and unsafe problem.

- Villa Rica, GA, USA

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