This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was rear ended while stopped for a light and the driver's seat-back fell backwards as a result of the impact. The speed limit in the area is 50mph and I am not sure how fast the other driver was going. The car has been scrapped by the other driver's insurance carrier. I have been told that the seat -backs are not supposed to move on impact.
The contact owns a 2005 Nissan Murano. The contact stated that while making a slight turn at 20 mph, the front drivers seat shifted to the left in a rocking motion. The contact maneuvered to the side of the road and then resumed driving with caution. The vehicle had not been repaired, but the manufacturer was notified of the failure. The approximate failure mileage was 60,000.... updated 10/27/11 updated 3/30/12
While driving at highway speed (55mph), the drivers seat suddenly fell backwards. Luckily, it was only fell back on the left side. If both sides had broken, my wife might have lost control of the vehicle. Looking at the seat, there is a cross bar at the bottom of the seat back that had one side shear off. I've read a NHTSA report (see X.nissanhelp.com/forums/Murano/12811-no-recall-Murano-seat.html) that says that "while the number of complaints of this problem is relatively high, only three very minor, undocumented injuries were reported. The reported injuries occurred during driver ingress, not while the vehicle was in motion. Investigation disclosed that the apparent risk of compromise to vehicle control has not been demonstrated." With the seat broken, I find it hard to believe that an investigator wouldn't find this not being a safety issue because it's very dangerous to drive the vehicle in this condition. If the right side also broke, it may cause the back of the seat to fall backwards and I would expect the driver to lose control. With the number of people posting this complaint online, I'm amazed that this hasn't resulted in a recall. Also, since I've read that Nissan has redesigned the seat bracket, then this would confirm that there was inferior engineering done previously. Otherwise, they wouldn't have fixed it.
Broken driver's side seat frame due to poor design/construction. Unsafe. Would certainly cause undue injury if involved in accident. Please press Nissan to issue recall.
- Franklin, TN, USA
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The contact owns a 2005 Nissan Murano. While the contact was driving approximately 40 mph, the front driver seat moved forward. The vehicle was driven to the side of the road where the contact noticed that the front driver seat mounting bracket was fractured, however he was able to resume operation cautiously. The vehicle was not diagnosed or repaired. The manufacturer was notified of the problem. The approximate failure mileage was 139,000. Updated 09/27/11 the consumer stated the seat is no longer firmly attached to the car. Due to a broken seat bracket. Updated 09/30/11
The contact owns a 2005 Nissan Murano. The contact stated that the driver and passenger side sun visors would not remained closed when driving over any uneven road surfaces. Also, the driver side seat bracket that was attached to the frame fractured, causing the seat to rock back and forth abnormally. The manufacturer was made aware of the failure and advised that the cost of replacing the seat would not be covered. The vehicle was not repaired. The approximate failure mileage was 41,000.
The drivers seat lifter link assembly on my 2005 Nissan Murano broke. This appears to be a factory desgin flaw that is common in many Muranos. This is a serious safety issue and NHTSA should consider ordering Nissan to fix the problem on these vehicles thru a recall. It appears without government intervention, Nissan is not motivated to do anything about the design and is forcing buyers to cover the cost of the repairs and introduces a serious safety concern.
2005 Nissan Murano drivers seat frame snapped in two while driving. If seated in drivers position, the rear left of the frame is the section that snapped. Vehicle has almost 60,000 miles on it.
I proceeded to drive from a traffic light, when my driver's seat collapsed on the left side. I immediately went to my selling dealership to inquire since my vehicle was unsafe at that point. The dealership confirmed that this is a common problem with the Nissan Muranos, however no recall and costly to repair. On Monday 8/8/11, I contact Nissan Consumer Affairs to inquire of this issue and received the worst customer experience of my life. I had no choice but to schedule a diagnostic test which costs 70 dollars for Nissan corporate to review the report before assisting further. Is Nissan waiting for death or serious injury before helping their customers?
Internal mounting bracket supporting the drivers seat has broken while rounding a corner causing my hands to slip of the steering wheel and car did strike the curb. The seat now will flop from side to side. The car is not safe to drive. I can't afford the $700+ repair, that will fail again in the short amount of time. Please look into this. It is a common problem on these model cars. Nissan has sent out a tsa for this repair. But the problem is conic and expensive. No after marked parts available. Nissan parts only and the replacements are failing also.
My 2005 Nissan Murano with 68K miles only purchased from dealer less than 2 years and has extended warranty has a broken driver's seat. While driving, my left sides of the seat collapsed and now rocks back and fourth while driving, turning, and stopping. I immediately went to the dealership to advise and was told this is a common problem, but is not covered under the warranty and is very costly to repair. I am extremely upset as was driving with my 2 year old son at the time the chair collasped. I would like to know if this is a common problem why is there no recall from Nissan?
The back left corner and possibly front left corner of the driver's seat mount/frame broke loose from the track/car which is causing the seat to rock diagonally several inches off of the floorboard.
Going 40 mph, suddenly I heard a crack noise, and drivers seat became unstable, wiggly. Before pulling over I needed to make a turn, and that was dangerous- entire left side of the seat elevated during a turn. As it was explained later by Nissan dealership my car experienced drivers seat frame assembly failure. Which is not considered a safety issue"!"! I would like to see someone safely drive my car, especially doing U turns!! the seat cannot be fixed in the desired position, it moves around like I am operating my car on a kitchen stool.
2005 Nissan Murano, driving and drivers seat frame broke and seat and I fell back; seems to be a common design failure, but Nissan said no recall, is an expensive dangerous failure. Nissan fixed at $1150, may try to weld.
The contact owns a 2005 Nissan Murano. While driving approximately 5 mph the contact drove over a speed bump and the drivers seat slightly rocked back and forth. The vehicle was taken to the dealer for diagnostic testing. The technicians stated there was a broken weld in the lower front drivers side seat frame that needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 76,100.
A D V E R T I S E M E N T S
- Gillette, NJ, USA