This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Without warning, the driver's side visor of my 2005 Nissan Murano disconnected and blocked my vision while driving. Since then it does not stay in place and is a constant disturbance while driving because it does not stay in place. I was advised that it is not covered on my extended warranty. I did some internet research and discovered that this is an ongoing problem with this model car. If you complain enough, some dealers have replaced it for no charge. In my case I was given a quote of $320 to replace it.
The contact owns 2005 Nissan Murano. While driving approximately 70 mph the sun visor fell down on its own making it difficult for the driver to see the road. He contacted the manufacturer and was informed that he would have to replace the sun visor. The VIN was unavailable. The approximate failure mileage was 70,000.
The failure is with my 2005 Nissan Murano. The sun visor on the driver side no longer works property and drops down blocking my eye line. Without having it tapped up in place it could cause a serious accident. Nissan claims it is not a defect although there are thousands of people online with the same exact problem. I can't afford $350 to get a new one and Nissan refuses to help out their loyal customers. A recall needs to happen in order to fix all of the visors. I don't remember the exact date it started falling, so I'm putting an estimate.
I have a 2005 Nissan Murano. My driver side sun visor is broken for no apparent reason and will not stay up. It randomly falls down while I am driving with no warning. I drive over 120 miles a day, and am scared that I am going to have an accident. This part is also $300 + to replace!!
The driver's side sun visor is broken. It will not stay up or down. I have read on line that this is a common problem in Nissan Muranos. I have a 2005 Nissan Murano.
- Palm City, FL, USA
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I own a 2005 Nissan Murano with a gold preferred extended warranty. The vehicle has 46,000 miles on it and the visor won't stay up. According to my dealer this is not an uncommon problem but it's considered a "trim" (?) item and therefore not covered. I believe this is a safety issue that could lead to a serious accident and should be covered or subject to a recall.
The contact owns a 2005 Nissan Murano. While driving approximately 25 mph he drove over a bump and both front sun visors flipped downwards. He flipped the visors back up into holding position, but after driving over another bump the failure recurred. The failure continued to recur until the visors would not longer remain up in the holding position. The vehicle was not taken to be examined for the cause of failure and was not repaired. The failure continues. The failure mileage was 45,000 and the current mileage was 60,000.
2005 Murano sun visors broke and fell half way down blocking some of my driving view. They want over $325 for a new one times 2 = $650 without any assurance that replacements will not do the same. The only answer I get is out of warranty. Perhaps you could give me some help to remedy this issue short of sewing a snap to the roof. Thank you for any cooperation.
Passenger-side sun visor will not stay in the up, stored position. It will fall at the slightest bump in the road. This also happened to the driver-side visor which has since been replaced.
The right sun visor in my 2005 Nissan Murano falls down. My husband about turned into a car because this thing as in his line of vision. Not safe and a piece of junk for a sun visor. I had to replace the driver side about 2 years ago..
I own a 2005 Nissan Murano with a defective driver side sun visor. It will not stay up and keeps falling down blocking my vision at time and is a distraction while driving. Tried to contact dealer and they refuse to replace it under warranty.
My 2005 Nissan Murano drivers side sun visor will not stay up. This has been going on for months. It falls several times, every time we driver the car. Have seen hundreds of posts on this issue. This is a serious safety issue. When the sun visor falls my husband can not see out the window. He almost ran into the back of another car the last time he drove. This should be a safety recall.
Recently, the sun visor on our 2005 Nissan Murano started falling down suddenly while driving. This happens frequently - every few hundred feet on a paved, bumpy road. Smooth interstate lanes do not affect, but hit 1 bump and you'll have the visor in your face. This visor obstructs the view of anyone taller than 5'4" immediately. This car only has 58,500 miles on it. I took it to the Nissan dealer, he said they'd seen this before but Nissan did not cover replacement, the Nissan price for the driver's side only for this visor was quoted at $380. He suggested I try a salvage yard or ebay to find one cheaper. As I went on-line to investigate, I found forum after forum of people who have experienced this same issue. Response was mostly the same - no corrective measures were offered by Nissan, many had replaced the visor - only to have the replacement fail as well. I felt this to be a manufacturing defect, so I filed a complaint on the Nissan website. Today they told me they weren't offering any adjustment or compensation on resolving this issue. That's when I expressed my dissatisfaction and told them I would be filing a complaint with you. I believe this to be a legitimate safety concern due to immediate and almost total view obstruction when the visor falls. Even if the driver is short, it is an obvious distraction. Must someone have a tragic accident before a manufacturer steps up to do the right thing?
2005 Nissan Murano drivers and pass sunvisors are broken and fall down in front of your eyes while driving major safety issue. To replace cost about $300 dollars each.
The contact owns a 2005 Nissan Murano. While traveling at 40 mph, the driver's side sun visor suddenly fell into the driver's line of vision without warning. The passenger's side sun visor was also exhibiting the same failure. The dealer advised the sun visors could be replaced at the contact's expense. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 59,000.
Driver's side sun visor on my 2005 Nissan Murano has loosened and falls in the driver's line of sight unexpectedly. It has been vertified by the dealership at a cost of almost $500. Nissan has been contacted and has refused to cover the replacement. It is a safely hazzard since it blocks the driver's vision and falls without warning. It will not stay where it should, either up or down, and is practically in the driver's face when it falls. Evidently it is an issue that has occured in Nissan Muranos since 2003 and the manufacturer knows about it and has not taken appropriate action to correct the problem with successive models nor to cover the cost for those owners whose autos are out of warranty. As with any recall issue, it is a safety issue that should be addressed.
A D V E R T I S E M E N T S
- Porter Ranch, CA, USA