This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Nissan Murano. The contact stated that the sun visors fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unavailable. The failure mileage was 50,000.
The sun visor on the driver's side will not stay in the upward or "not in use" position. I can be driving and it will fall down blocking my vision while driving. In the beginning I thought it was only my car but after researching and talking with dealership it is a common malfunction. Dealership said they are aware but the problem cannot be fixed by recall because Nissan has not given them the "okay." In order to fix problem a new visor would need to be installed with visor part alone costing $200+. I currently have to pull over the extension visor on the passenger side to hold up the driver's side sun visor, and the driver's side visor will still fall down at random times blocking my vision and at times at very crucial moments. I feel this is a major safety hazard and a defect product installed by Nissan. In the beginning I tried to get Nissan to fix but to no avail. I would have filed a complaint before now but was not aware of your website, which I believe Nissan dealerships should have filed with Nissan, and may have but nothing has been done about this safety hazard. I hope your company can help get this recalled before someone driving a Murano with this defect gets injured or causes injury to other motorist.
I am the original owner of 2005 Murano. I noticed a problem with hydroplaning soon after purchase, and have always been extremely careful and on guard when driving in rain or even when streets are wet. This would happen with brand new tires and tires that were slightly worn so the tires don't seem to be the problem, unless its the type of tire but its not the tread on the tire. The car came with Goodyear Eagle P235/65 R18 tires and I have replaced with same tires when Nissan service department advised of tread wear. On July 22, 2013 I was on my way home from gatlinburg with daughter and 2 year old granddaughter in car. We were caught in downpour going through knoxville. I truly cannot believe we are alive. My car would continually lose traction and it would slide to one side until it would grab traction before going off the road or wrecking. Something is terribly wrong with the Murano in regards to hydroplaning. I also have had the problem with the driver's side visor coming down and will not stay up since a couple years after I bought the car. I love everything else about my Murano and due to hydroplaning safety issue I will not be purchasing another one. Please take this issue up with Nissan before people are killed. I cannot afford to replace my Murano at this time so if there is anything that can be done please, please help me take care of this issue. This is definitely a manufacturer problem. There is no doubt people have been killed because of this problem but was not proven because didn't live to tell what happened. What can I do at this point to prevent becoming a statistic and more importantly ensure the safety of my precious cargo? I feel lucky to be alive.
The visor will not stay up. It is dangerous because I am 6'1"and my son is 6'9" and we can't see out of the window when we drive. This is supposedly a common thing with this car. It costs like $300. To fix. It is a safety issue and nissa knows about it and should have to fix it without charge.
Original owner, purchased new in 2005. The driver side visor will not stay in up position and must be held in place by other means.(I am currently using a bungee cord that is attached to the visor clip and ran across to the drivers side roof handle above window to hold the visor up so that I have adequate visibility through the front windshield). When attempting to reposition the visor in the up and lock position I heard a popping sound. After that, the visor has failed to stay locked in the up and flat position, keeping it flush against the interior roof. If not using another means to keep the visor up, it will remain in the down position and blocks drivers view. Does not have the flexibility to remain at an angle to block sun, only hangs straight down.
- Tallahassee, FL, USA
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Electronic door lock on the driver side would sporadically unlock or lock door...now is all the time and must be locked manually. This is a safety hazard when trying enter the vehicle in an un secure environment or can result in stolen merchandise or parts left in the vehicle. Driver side sun visor also well not stay in upright position and drops suddenly blocking the view of the driver.
Driver's side sun visor will not remain in up during driving conditions. Item will fall into down position and obstruct driver's view of road, other vehicles, and signage. This is not an isolated incident on bumpy roads; this has happened multiple times a day for the past 12 months, all on highway miles.
When driving over a bump or driving on a bumpy road the driver's side sun visor falls or drops down unexpectedly. It appears that the visor is not tightly held by the bracket that it sits on. When this occurs, there is complete loss of vision through the front windshield. When driving at higher speeds (or any speed for that matter), this loss of vision might cause an accident if the visor is not raised up quickly enough. I have researched this problem online and I have found that there are many, many other Nissan Murano owners with the same complaint, especially for owners with model years 2005, 2006 and 2007. This is definitely something that should be investigated before there are any serious accidents or loss of life as a result of this defect. This is something that should be recalled and replaced with a new sun visor. The passenger's side sun visor does not exhibit this behavior. This situation has happened to me numerous times.
The contact owns a 2005 Nissan Murano. The contact stated that the front driver's side sun visor constantly flipped downward. The dealer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 45,000 and the current mileage was 59,000.
Visor keeps falling down while driving. I almost got into a car accident couple times because visor fell down and blocked my view. I think Nissan should recall this problem. I research this problem online and hundreds of people got the same problem. It's a very serious problem and should't be ignored.
The contact owns a 2005 Nissan Murano. The contact stated that the driver side sun visor continued falling from its housing until the visor was tied in place. The contact spoke with the manufacturer and was advised that there was no repair available for the failure. The contact stated that the dealer informed him that there was only a temporary remedy for the failure. The vehicle was not repaired. The failure mileage was 70,000 and the current mileage was 135,000.
Both sun visors on my Nissan Murano started flopping vertically down. They do not stay up, nor tilted downwards against the windshield. As a result my view gets disturbed while startling me. Have checked with the dealer when getting another repair. They say that it costs $300-$500 each to replace them. No used sun visors are available in the after market as all sun visors tend to go bad. This is a 100% common safety issue with all Murano's and very expensive replacement where this should not have happened. I am 51 years old and never experienced this with any cars I have ever had.
The contact owns a 2005 Nissan Murano. The contact stated that the front driver and passenger sun visors would not remain in the upward position. The contact also stated that the sun visors fall down and create a distraction while driving. The contact took the vehicle to the dealer and the dealer stated both sun visors needed to be replaced. The contact did not replace the sun visors. The failure mileage was 65,000.
The sun visor in my Nissan Murano flips down and does not stay up while driving. This is a safety hazard as it suddenly drops down on slightest of bumps and blocks the visibility.
Driver side sun visor will not stay secured in the 'up' position. Falls into driver's vision at unexpected times and especially if driving over rough surface or hitting bump or dip in road surface. Presents clear and present dangerous condition(s) from sudden lack of visibility and/or in acting as a potential 'knife edge' in case of a sudden stop.
The driver's side sun visor fails directly into my line of vision and will not stay up. You can push it back up but then at any given time it will fall again. Extremely frustrating and dangerous!
Driver side sun visor will not stay up regardless of the position it is in and continues to fall down blocking the driver's view. It falls down unexpected while driving suddenly blocking the driver's view of oncoming traffic, traffic signals, etc. I (and many other owner based on blogs and reviews) have contacted Nissan several times, filed a complaint and requested a recall, to no avail. This is clearly a safety issue that should have been addressed in earlier vehicles. Undoubtedly there have been accidents and near misses due to this obstruction to the driver's view of the road and traffic flows. A recall needs to be called to get this matter addressed especially since the manufacturer is well aware of the hazard it creates and that the component failure has been in existence since at least 2003. File # 6909366 was been created to document my concern by ginger knight, Consumer Affairs representative, Nissan Consumer Affairs. If a recall has already been issued, please advise of the information so I can get this fixed. If not, please consider this and the numerous other complaints regarding this key component failure. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Bristol, VA, USA