This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My husband and I bought our 2007 Nissan Murano 1 year ago. The car drove great for the past year until March 11, 2017. While driving to a movie, the car made a very unusual sound, similar to a loud flat tire and the car lost power on a very busy highway. Thankfully, we were able to put on our hazards, and we barely made it to the side of the road. My husband took a look at the back of the car where the sound was coming from, and he noticed a crack in the rear end under the car. Of course, we had the car towed to the nearest shop. The mechanic has now reported to us that the transfer case was cracked and it seized up. The mechanic also told us that there is a crack in the front end as well. The mechanic is positive that the faulty transfer case has caused the crack in the rear end and the front end of the car, these are cracks in the rear end of the power train and front end of the power train. The total cost to fix this vehicle is estimated at $ $6000. This is appalling after researching the issue; a faulty transfer case is common among the 2007 Nissan Murano's. this could have caused a severe accident, as we lost power on a very busy highway and a car had to swerve out of the way to miss us. I pray that something will be done about this. A $6000 dollar set back is beyond our means, and we have to scrape at everything to get the money, we have four children who could have used that money for things they needed. Now instead of chicken or roast for dinner, it will be roman noodles. This is not right.
Hello, I own a 2007 Nissan Murano and have just had an issue where the entire sub frame has broken in half due to rust. The car is not even 10 years old (160K miles) at this point and I was wondering if such a dangerous issue would be eligible for repair via Nissan? any help would be greatly appreciated. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My Nissan Murano has 122,000 miles on car and I have already spent a lot of money repairing cvt's, front end issues and had to purchase a new transmission. I was on the interstate and had to drive slow all the way to my home. No accident but Nissan Murano has a lot of issues with the front wheels and transmission.
I recently learned that I need a transmission ($4,400) for my 2007 Nissan Murano and I also have read that this is common problem among Nissan. Why isn't there some kind of recall or help to replace again for such a common problem?
- Windsor Locks, CT, USA
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The contact owns a 2007 Nissan Murano. While driving 40 mph, the vehicle stalled. The contact was able to eventually restart the vehicle. The cvt and service engine warning lights illuminated. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 119,000.
All motor mounts and transmission mounts failed at 65,000 and brought into repair at 74,000 miles. Extreme scary vibration when driving. Thump and clunking and banging sound on engine when depressing the gas pedal. Very expensive $2,900 repair at Nissan dealer.
Pulled out onto a roadway with a 60 mph speed limit. This vehicle is fast and has quick throttle response, so knowing that I could make it, while a car was approaching, I pulled out and accelerated quickly. The vehicle did not have near the power that it normally did and immediately made a loud screeching sound and clicking as if metal was scraping adjacent metal. Luckily, I let off the accelerator and hit it again, and it operated fine. There was no accident and nobody was hurt. The problem has slowly persisted and gotten worse. That's what recalls are for and that is what research on this problem for this particular vehicle will tell you needs to happen. The recall needs to take place. Do people need to die first? safety means avoiding injury. Research the problem here and do what you can to resolve it for the affected vehicles. I've seen much less severe recalls take place. I'm about to have to take my vehicle in to pay for this myself, because out of the thousands of complaints on this issue that I can probably find, there has been absolutely no resolution, and I am not sure if it may have caused any injuries to anybody else, but will be researching everything about it. I will present a portfolio of information on this problem so that it cannot be denied, if I must. I will do your jobs if you will not, although I'm sure you have just not had enough complaints, or something of similar nature, and it will take me a long time, a lot of reading and saving and printing info. At the same time I will be writing bad reviews every chance I get about Nissan not acknowledging responsibility for the problem, which I already have several times.
2007 Nissan Murano. Consumer writes in regards to transmission problems. Consumer sent additional correspondence. The transmission was replaced with a re-manufactured transmission. The consumer is seeking a potion of reimbursement. Updated 08/24/15.
I own a 2008 Nissan Murano while attempting to drive after a light change my vehicle loss acceleration. Luckily, the car behind me didn't slam into me I was able safely get out of the way. The pedal was to the floor yet the car barley moved then it lurched forward and was fine. I took to a mechanic nothing a few weeks later after no issue it happen again on the highway which was dangerous and scary again I took this vehicle to a mechanic who said there was a leak at the transfer case I had repaired. Two days later after being stuck in the middle of an intersection the vehicle was diagnosed to be an issue with the cvt transmission. I was told this is a defect Nissan is aware of, they then told me about the known manufacturer issue of the transmission and suggested I bring it to Nissan and see if they could do anything for me. I took the vehicle over to the local Nissan dealership and was informed that there was nothing that Nissan could do but to slap in another transmission and that it would not be covered by warranty since I was over the extended 120,0000 miles. They did give me the option to have them throw in a new transmission at cost of $4000. I then called Nissan North America Consumer Affairs no response. This is a known manufacturer defect and Nissan refuses to acknowledge the issue. Research shows thousands of customers have the same issue; it is not a coincidence. It is a tactic played by Nissan so they will not bare financial and reputation deterioration. Instead they are putting that on the paying consumer. Not right!!
I was driving down hwy 100 in milwaukee at approximately 40 mph when the car suddenly died in the middle of the road, fortunately no accident was caused because of the sudden stop. The car would not start after this stop. I pushed the car into a nearby parking lot and took the battery into a local hardware store. The battery was dead and needed to be charged. I re installed the battery and got the car started (the engine sounded loud) and drove to the auto store and had the alternator tested - it was dead. I started to drive the car home and it would not go above 30 mph and the cel was on. The next morning I had the alternator replaced (Sunday), the battery kept it's charge. I took the vehicle to the Nissan dealer on Monday morning - they determined that the transmission needed to be replaced. I got my car back after 2 weeks and drove it home. I did notice that the there was a slight whine - I thought it was with the replaced transmission. I got louder each dayand I took it back to the Nissan dealer, but the noise would quit after it warmed up. The Nissan dealer determined that it was the high pressure power steering hose. These events appeared to be caused by a previous event - (1) alternator (2) transmission (3) high pressure power steering hose, all started November 27 2014, and lastly ended on February 10, 2015, hopefully.
Started making a noise as a flat tire, I parked it. Next day I took it to the shop, Nissan dealership, they said is the transfer case and want $ 3,500 to fix it, I researched on this issue and found lots, too many people complaining of this issue, Nissan has to be aware of the bad quality of their product and assume the their part on it, or people will have to spend lots of money on this. Thank you
Kept noticing smell of burning oil. Was told the axle seal was leaking. After the 2nd axle seal was replaced, they said it was a transfer case seal that was leaking and I would need to have that replaced at approximate cost of $1500. At that time I told the dealer that during cold weather I had issues with the transmission (which has an extended warranty to 120,000), and I'm sure the transmission has caused the transfer case problems, but, of course, upon the dealer testing the transmission they said that the transmission is working fine. I was told that the transfer case leak was not something that had to be repaired immediately and that as long as the fluid levels were checked frequently I could wait to have it repaired. Yesterday (4 months later) I took the car to another Nissan dealer and I was told that the axle seal and the transfer case seal were both leaking and that there was a service bulletin issued detailing that the transfer case should be rebuilt. The cost now will be approximately $1800, to fix the seals and rebuild the transfer case. After searching online about this issue I've realized this is an ongoing problem with Nissan Murano's and that Nissan is ignoring the safety issues involved with this problem and not issuing a recall. With so many complaints about this same issue on the Murano's an investigation needs to be done and Nissan needs to recall these cars for the safety of their customers.
While driving on a flat, clear road, I heard a loud noise under hood, the car lost power and there weas smoke coming out from under the hood. I pulled over fortunately, there was a gas station. Car was towed and I was informed that my transfer case was cracked.
Driving the car when hearing big banging noise coming from the hood from the car soundly the car broke down towing it in to the dealer saying that it's the transfer case that went with out any warning reading up on line seeing that this is a big problem will al Nissan they should be accountable for this it's a safety hazard.
Trouble accelerating accompanied by loud screeching noise, followed by loud clunking. Diagnosed as transfer case severely cracked at 79000 miles. 2 Nissan dealers agreed this was a defective part with history of problems, but not recalled, and only warranteed to 60,000 miles. Ridiculous. About a 3300$ repair.
I was driving on the road at approximately 30 miles an hour when I notice the engine was revving at a higher speed with no change in acceleration. I brought the car to bay ridge Nissan and they replaced the cvt transmission for $500, even I though I have an existing warranty. I have contact Nissan corporate and I haven't heard from them. I am filing a complaint because a lot of Nissan owners, including myself, have been experiencing this problem.
First noticed it kept popping out of all wheel drive in a snow storm while driving 15 mpr. Next issue was driving on the interstate at 65rpm the speed kept decellerating or sticking like it had a govanor on it at 65. Now I can not drive it for more then twenty minutes without it decellerating. It won't shift just sticks at 3rpm and the speed will not increase. Took it to the dealer three times. First time they said it was a bad battery. Second time they hooked it up to check engine machine. It did not throw a code so they said it was saft to drive. Coming down a mountain it started bucking and speed decellerated very quickly. Thankfully I was not hit from behind. Seems like a transmission problem to me but having a hard time getting nissian to replace it. Very scary and unsafe.
Transfer case leak on 2007 Nissan Murano sl AWD, 3-4 months after warranty expired. Nissan is refusing to fix it. Heat produced in cvt is causing sealant in the transfer case and ultimately transfer case to break. Nissan extended the cvt warranty but refuse cvt is causing the transfer case to break and was not covered my cvy extended warranty.
The transfer case is leaking on the hot exhaust pipe. There is common failure of the transfer case seals in all Nissan Muranos from 2004-2008...there are many people complaining of this problem and quick search on this issue on the internet produces a vast number of complaints. The transfer case seal starts leaking on all these models and the trans-axle fluid drips on the very, very hot exhaust manifold pipe just below the seem of the transfer case where it mates with the cvt. The cvt is covered under a 120,000 mile warranty but Nissan claims that the transfer case portion is not. Regardless the is a serious safety issue as it could potentially start a fire and subsequent loss of the vehicle, the property around it or a loss of life from a fire. I would appreciate if NHTSA would investigate this issue to the fullest. There are reports that the loss of fluid has caused loss of control of the vehicle as well....this is a serious safety issue....in addition the cost of repairs exceeds $3000 dollars.
A D V E R T I S E M E N T S
- Belle Vernon, PA, USA