This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle shuts down completely with no warning as if it is being controlled by another power source. Had battery checked and alternator replaced twice. Also, had a diagnosis test performed multiple times. It yields no problems. The battery/brake light may come on prior to shut down. If it does, three seconds later vehicle is completely dead. Usually the vehicle is in motion - just driving on a roadway. Once shut down, you cannot move the vehicle and has to be towed.
After having soft brake issue, had car checked and put on new front brakes. No change. Was informed by Nissan of my ABS actuator involving master cylinder. I carry grand children in my vehicle all the time. Was warned not to travel long distances with this issue. I cannot afford to get this issue taken care of on my own and heard about the federal investigation regarding 2009 Nissan Murano's into this matter by the NHTSA. I am a grandmother extremely concerned about this issue.
The contact owns a 2009 Nissan Murano. While driving at an unknown speed and attempting to stop the vehicle, the brake pedal traveled to the floorboard and the vehicle did not stop immediately. There was no warning indicator illuminated. The vehicle was taken to greenacres Nissan (561-899-4294, located at 5353 lake worth rd, greenacres, fl 33463) where it was diagnosed that the brake actuator needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 52,000.
My 2099 Nissan Murano has 67,000 miles, 2 days ago while traveling home from a local store in the rain trying to stop at a stop sign the brake pedal went completely to the floor and brakes did not work. The car went into the intersection, thankfully no other cars were coming. Brake pedal continues to go to the floor, car doesnot stops until standing on the pedal pushing it completely to the floor. Took it to my mechanic, he drained the brake lines to get rid of any air and put in new brake fluid. Did not help. He then told me to look at the complaints and open investigation about the many 2009 Murano having this same problem and all the money owners have spent to try to fix the problem with no good results. I also called the Nissan dealer and they said they never heard of any problems with the 2009 Murano. I am thankful my mechanic did his homework. But now I am stuck with a $275 a month payment for a car that is not safe to drive and nobody, even the Nissan dealers admit that there is a true problem or defect and nobody knows how to fix it. Without you admitting there is a defect and requiring a recall is forcing people to continue to drive these cars with faulty brakes. I just hope it does not take a death or two for this defect to be recalled because with all the documented issues being basically the same and your investigation being open for over a year I am sure many people will be opening law suits if death or injury occur. This is a serious situation and these car owners deserve more then what they are receiving from you and Nissan. Time to step up and fix this before anybody else gets hurt or any deaths occur. Your note says to retain any documentation for 5 years, well in 5 years these cars will BE14 years old and seeing that this problem seems to start around 65,000 miles, this needs fix now!
For the last couple of years, I have complained to the madison wi zimbrick Nissan dealership service dept. About soft brakes. There were times when I didn't know if I would be able to stop at a stop sign. Numerous times I shifted the car into neutral before I had to stop because I wasn't sure I could make a stop.the antilock brakes failed a couple of times on ice and on water. The service department checked the brakes but said they were good. In June, 2018 I took the car in again to have the brakes checked. They replaced the brake fluid after bleeding the brakes, but it still didn't help. They said the next step was to replace the master cylinder. They did that, but it still didn't fix the problem. They then said they had to replace the actuator. They contacted Nissan thinking that it would be paid for in a recall. But Nissan said the VIN number wasn't part of a recall. I also contacted Nissan, and they said the car was too old and had too many miles. Yet, the problem I had was identical to the 93,000 SUVS Nissan reported having to replace actuators. The service department manager felt that the repair should have been covered by Nissan. I had to pay approximately $2400 for the repair and that was putting in a used actuator. I strongly feel, and the Nissan service department manager feels, that this repair should have been covered under a Nissan recall. The problems I experienced were identical to vehicles that had been covered under the recall.
Brakes went to the floor during driving, became spongy, had to be pumped. Stayed spongy for 2-3 miles in one case. Has done this 3 times with me and once with the Nissan dealership mechanic. Diagnosed by Nissan as actuator inside ABS. Needs to be replaced. Too dangerous to drive per the mechanic. Could easily be killed in heavy traffic. $2400 to fix. No assistance from Nissan customer service - said they will not help. 09.14.2018. Needs to be recalled and replaced immediately; next thing for Nissan will be lawsuits for wrongful death!!
No matter what repairs I do the ABS warning light will not go off. The breaking feels off. I leak power steering fluid and have had the pump checked. I constantly feel the steering tighten up and even randomly relax causing in unsafe steering conditions. Steering can tighten up and become loose again while in a parked position, a very slow moving speed and at freeway speeds.
The brake pedal goes to the floor for no reason. It happens when I am driving at highway or local road speed. I attempt to stop and my brake pedal goes right to the floor and the car does not stop.
The brake pedal falls to the floor when depressed rapidly. This is only occasionally, however when it happened last. I stopped the vehicle and tapped the ABS brake actuator unit with a rubber mallet and brakes were fine.. I believe the ABS valve is defective but the dealer said that the master cylinder is defective & needs to replaced for $800+. they also said if that doesn't cure it, then the brake vacuum booster is also defective and it would cost me $3000! so, they were unable to perform the recall that changes the brake fluid from dot3 to dot 4.
I purchased the Nissan 11 Feb, 2016 I am military and went away to serbia was back for a few weeks and got deployed again to jordan. My vehicle was cleaned and was in a garage during my deployment. Since being back I have driven back and forth from va to oh for work my back breaks started to make noise so I had them replaced when the tires were removed I seen the under body for the first time. Brought it to Nissan were they deemed it non drive able and said that this was not an issue that arises within the time frame of having my vehicle it is extremely excessive rust to the point were it has eaten away the sub frame and that the waikem dealership sold me a death trap.
The contact owns a 2009 Nissan Murano. While driving 35 mph, the brakes failed and the brake pedal traveled to the floor when it was depressed. The contact had to pull over, park the vehicle, and pump the brake pedal a few times until the pressure was normal. There were no warning indicators illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 70,000.
Traveling 20 mph on clean, dry concrete, approaching a yield sign at an intersection. Applied brakes and felt ABS pulse in the brakes. ABS pulses stopped and then the brake pedal continued to travel to the floor. I ended up finally coming to a stop in the middle the intersection. The driver who had the right of way managed to avoid hitting my vehicle.
While driving my Nissan Murano I hit a small pothole. I hit the brakes and felt that the brake pedal touched the floor, no pressure what so ever. I assumed it must have been because of the pothole and didn't think anything was wrong. But when I approached the next traffic light and tried to brake; the car did not break and continued into the middle of the intersecting street before stopping. Thank god there were no cars comming! I took it to the Nissan and according to them; fixed the brake with no charge to me. Conclusion: Lost of break pressure after hitting a small pothole and a significant delay in break reaction afterwards. No break pressure and pedal had to touch the car floor in order to break with a delay reaction.
When breaking, there are times when it feels like the brakes go out and I have to take the brake pedal all the way to the floor. It happens several times a year and this last time my whole family was in the car and nearly caused an accident because my brakes essentially weren't working as required. I see there is in active investigation and this is not an isolated incident. What is it going to take for you to mandate a recall, a death?
The break pedal loses pressure randomly. Typically, I only need to push down slightly to get the vehicle to completely stop, but sometimes, after pushing down the pedal like I normally would, the car doesn't slow down at all, and I have to press the pedal to the floor and wait for it to stop. It's very scary, as I don't know if my car will stop when I need it to. In the past, this has lasted for three or four days, then randomly, the break is back to normal, and my car stops on a dime. I'm not sure what causes this, but I feel like I'm taking a gamble every time I start my car to leave in the morning or anytime I need to go somewhere.
Having issues with the braking system being soft. Took it to a dealer and they are telling us that it is a $1,900 part (actuator) which does not include labor. I have seen other reports online of the same problem with other 2009 Murano's. Nissan needs to step up and recall this part before someone gets killed. It is a common problem that impacts the safety of the driver and the other drivers on the road. This needs to be resolved asap.
In December 2017, while driving down the road and making a left turn, the brakes went soft and all of the way to the floor. The master cylinder was replaced shortly thereafter. All of the brake lines were bled. Four months later, the brakes went soft again and all of the way to the floor. After pumping them about 10 times, they return to normal. The master cylinder was replaced a second time. So far, the brakes have been working but afraid this will happen again without warning. I do not feel safe driving this car any longer.
While driving home from work on a city street I went to slow down by applying the brakes and hit a bump in the road. My brake pedal went all the way to the floor and I had to pump the brakes in order to stop. The brake pedal still goes all the way to the floor every time I go to stop and I have to pump the brakes. This has happened multiple times but during the winter so I thought I just hit some ice and the ABS was kicking in. There is no ice on the ground and it's happening.
A D V E R T I S E M E N T S
- Montezuma, GA, USA