This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This has happened on two different occasions. While driving the vehicle the alternator has gone out and there is no warning that there is any problem but you lose your throttle control and the car loses power and is unable to accelerate. The 1st time this happened I was in the middle of an intersection trying to make a left turn and lost all power to be able to move the car. Luckly no one was coming in the other direction, or I could have been involved in a serious accident!!! I had the alternator check and it was bad, so we replaced it. The second time this happened was two days ago I was doing 65 MPH on a four-lane highway and without any warning I lost power and could not accelerate I was able to pull to the side of the road, but m emergency flashers were of no use due to the battery was low because the entire car was using it for power. The car has no gauge or light of any type to warn you that the alternator has failed till you lose power and are unable to accelerate.
The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission seal. The vehicle was not repaired. The vehicle was taken to another independent mechanic, who confirmed the diagnosis and advised the contact to take the vehicle to a dealer. The vehicle was then taken to the dealer, who diagnosed failures with the axel seals, rear differential axle seal, and left TPMS sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.
While trying to make a turn in a busy intersection, the car stall and loses power it goes into a limp mode. The car slowly limps out of traffic to the side. Note VDC off and 2 red - neg sign brake light is on. Turn the ignition off for a few minutes. Turn ignition back on and no problem. The car starts up no problem. I had the brakes check out and no issues. I took to Nissan dealership. They said it is the alternator. I had new alternator put in 6 months ago. Took back to the company who put the alternator on He said it is working. They said this car notorious for the CVT transmission issues. This problem has happen twice in traffic. This is not safe.... I am afraid to drive this car.
As with the current Nissan recall the car just shutoff. On two separate occasions, one at highway speed on a high speed heavy traffic road and once of a neighborhood road. Both times spontaneously and without any warning or trouble lights or indications of a problem. Vehicles was towed and serviced at a Nissan dealership.. Both incidents were extremely dangerous one to get to shoulder in high speed traffic and to exit vehicle next to traffic and the other at night in a dark neighborhood. Dealer was without explanation on cause so we dont know if the problem is fixed or not. Prior request #602941
As with the current Nissan recall the car just shutoff. On two separate occasions, one at highway speed on a high speed heavy traffic road and once of a neighborhood road. Both times spontaneously and without any warning or trouble lights or indications of a problem. Vehicles was towed and serviced at a Nissan dealership.. Both incidents were extremely dangerous one to get to shoulder in high speed traffic and to exit vehicle next to traffic and the other at night in a dark neighborhood. Dealer was without explanation on cause so we dont know if the problem is fixed or not. Prior request #602941
- San Juan, PR, USA
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When stopped at stop lights or even a stop sign & it's my time to go my vehicle will "creep" at a snail's pace regardless of my position on the gas petal, then all of a sudden jerk & take off fast. On 2 occasions my vehicle would not even go when the turn light went to green & I quickly shifted to "L" where it did take off & the rooms jumped to 5000 & after getting out of heavy traffic I put it back in Drive. This issue occurs randomly & I've had a verbal conversation with a mechanic in my family that says, my 2009 Murano has a CVT transmission, they are very costly to replace. I only have 159,000 miles on my Murano & I drive my Autistic grandson to school & home only. I'm only bringing this to your attention to fund out if I'm the only person that has had issues with the CVT transmission bc a $4-$5000 new transmission is impossible for us. This has been happening off & on for about 6 months.
The vehicle had catastrophic transmission failure at highway speeds. The vehicle has all regular maintenance and less than 60,000 miles on the odometer. We had to make evasive maneuvers to avoid being in a collision.
Transfer case is leaking. Known defect in Nissan Muranos. The dealership resealed the transfer case the first time ($2000 +). two weeks later it started laking again. They fixed it for free under repair warranty. Two more weeks later, they are saying I need a new transfer case which will cost $4000. Nissan needs to take accountability for manufacturer defect.
The cvt transmission malfunctions and vehicle enters failsafe 'limp' mode when transmission is at peak operating temperature (approximately 20 minutes of stop and go acceleration from a cold vehicle). Vehicle begins to shutter (shake) when accelerating from a stop. The shuttering during acceleration progressively gets worse to a point the vehicle enters a failsafe 'limp' mode. Once in failsafe 'limp' mode you absolutely have no acceleration and vehicle travels approximately 2-3 mph. This puts the occupants of the vehicle in grave danger, especially in scenarios while in a left turn lane with 50 mph oncoming traffic that I had to experience with my family. The brought the vehicle to the dealership and they indicated that the vehicle requires a new transmission; $5,000. The vehicle has a current market value of $5,000. Nissan will not cover the costs of the repair. Cvt transmission defects are a known problem and Nissan extended the warranty for the cvt transmission to 10 years / 120,000 miles. My vehicle is 11.5 years old and at 127,000 miles and they will not cover the cost of repair.
Brought my vehicle into the shop for maintenance and was told that the transfer case is leaking. This is a known issue with the 2009-2014 Murano and there are numerous complaints across several forums. The transfer case cannot be repaired and has to be replaced. The cost to replace it by the dealership is $3500 and there are numerous reports that if the transfer case is not fixed the engine will seize up at highway speeds. While I'm lucky this hasn't happened to me, it doesn't mean it won't happen to someone else who is unaware that their transfer case is leaking. This repair is also not covered under warranty. There are reports that this issue is only with transfer cases manufactured between 2009 and 2014, which sounds like a manufacturer defect. Give that why is this not required to be covered under a recall, or at the very least the warranty? something needs to be done to force the manufacturer to be responsible for their defective parts.
Total loss of electrical power while driving. Engine dies lights go out vehicle rolls to a stop. Put vehicle in park and electrical power return with no further action. Please look in to this as my wife is now scared to drive her car at all. 2 occurrences in the past 2 weeks. No recalls shown but other years of this vehicle show same complaint. Of this
Drive transfer case makes loud knocking noise and the AWD button comes on and off, after research others reported this causes vehicle to suddenly stop at highway speeds
The contact owns a 2009 Nissan Murano. When the vehicle accelerated, there was a loss of power and a delay at times before finally gaining speed. In other instances, the vehicle had a drastic reduction in speed. The alternator assembly was replaced more than twice, but the failure continued. The vehicle was excluded from NHTSA campaign number: 05V319000 (electrical system); however, the vehicle exhibited the same failure as the recall campaign. Moses Nissan (300 maccorkle ave, St albans, wv 25177, (304) 727-2921) was notified of the failure. In addition, the vehicle was included in NHTSA campaign number: 18V916000 (service brakes, hydraulic), but a repair appointment had not been scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.
My 2009 Nissan Murano which I bought in February 2014 from an authorized Nissan dealer (morrie's minnetonka) had a faulty cvt transmission. After dealing with the problem for almost a year, which includes but not limited to the following: Loss of power, transmission jerking, transmission slipping, cvt coolant hose leaks and failures which put my life, my kids life in danger multiple times. I reached out to Nissan usa warranty office numerous times for no avail and ultimately replaced the transmission at a cost of $4,299. Nissan refused to cover the cost and completely ignored my repeated plea for a response. I would like to bring the issue to the NHTSA hoping you will 1) conduct the faulty cvt transmissions of Nissan. I learnt that there are pending legal issues that the company is dealing with as of today and I am happy to hand over all my vehicle inspection documents in order to help the investigation. 2) as I mentioned earlier the cvt transmission issue and sudden stops in the middle of the highway repeatedly put my life, my kids life and other drivers at risk. I am sure other Nissan Murano owners are dealing with the same problem and pursuing this investigation and resolving in a timely manner will protect the public from unnecessary danger caused by the manufacturer. 3) Nissan should take responsibility and cover owners like myself for a mistake that in my opinion big enough to demand a recall.
In June 2018, my car started stopping suddenly while driving. I took it to the mechanic who change my alternator. The problem persists. I change my brakes, still the problem persists. I took my car to the dealer, they informed me that my car has ABS module recalled and that was the problem. They changed it. The car could not drive out of the parking lot thus, I returned it to the service center. They diaganed transmission issues, they said they fix it. The car stop within three blocks and on the highway. I returned it back to Nissan service center, now, they said it's the alternator. I informed them that I have the alternator changed lest than 30 days. The car is a lemon because of the ABS module that Nissan canot fix or unable to fix. Every time that car is in motion, the ABS light turn on and the car stops abrutly. I have two teenagers who drives my car to go to school. It becomes a hazard and unsafe due to the recall of the ABS module.
Well lets start with the engine stalling and not being able to get on the highway cause the engine lacks the power to even move. The right passenger side air bag light keeps flasing no matter what it does'nt go off.there is a rattling noise coming from the rear right side under the carriage. The left rear tire it lobsided and when it rains the rear of the car feels like its on ice and sways side to side it's an accident waiting to happen the tire sensor light never goes off even if you inflate to proper range and dont get me started on the transmission slipping hope that some one in your company does something about these issues before someone gets seriously hurt you may end up in court fix them before some one gets hurt....all this in motion. Street and highway. Documentation yes the whole car is documentation.
A D V E R T I S E M E N T S
- Jacksonville, AR, USA