This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Nissan Murano. The contact stated that while driving at various speeds with the cruise control engaged, the traction control and collision mitigation warning lights illuminated. The automatic emergency braking engaged and the cruise control was disengaged. The contact had to depress the accelerator pedal for the vehicle to resume normal operation. The vehicle was taken to Nissan of North olmsted (28500 lorain rd, North olmsted, oh 44070) where it was diagnosed and it was determined that the distance sensor was defective. The vehicle was not repaired. The failure recurred intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Vehicle losses speed and power while locked in cruise control at highway speeds. Has occurred more than 7 times, once nearly caused my vehicle to be rear ended by following truck. Vehicle engine over revs and losses speed and power. Slowing from 74 mph to 58mph with engine speed increasing from 1600 RPM to over 4500 RPM. Has been back to dealer over 7 times and have gotten same response, it's not coding, so they can't fix or give a reason why this occurs. Vehicle is a safety hazard to operate on the highway as it can accelerate or lose power and slow rapidly into an accident. In case requested, I also have video as an MP4 showing exactly what is happening that will not upload. Please email me with instructions as to how I can get this video file submitted thank you
Distance sensor, part # 28438-5aa0B, located in front bumper, is defective again. This distance sensor is tied in with the cruise control. As of yesterday, I have no cruise control on this vehicle--again. This is the second one on this vehicle, and this one lasted less than 90 days. The original one in the car lasted just three years. The dealership charged me over $1500 to replace it.
The distance sensor, located below the front bumper, failed. This "distance sensor" is integral to the crash avoidance system. The sensor, along with the cruise control, maintains a safe distance between my car and the car directly ahead of me. When this sensor failed, I had no cruise control and the concept of keeping a safe distance ahead of me disappeared. This sensor failed driving down a busy interstate highway.
I just bought this car used, in March 2019. It started shortly after buying it and continues to happened.. repeatedly, while city and highway driving, a warning comes on 'front radar unavailable due to obstruction' and the cruise control is deactivated. I took it back to the dealer and they said this was normal. Its not normal.
- Columbia, SC, USA
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Adaptive cruise control and forward emergency braking (Feb) system becomes spontaneously disabled during driving. This poses a serious issue when actually driving the car. The car is in motion when this happens. The system can only be reset by stopping the car, turning off the ignition and then re-starting the engine.
Three times in two weeks I had cruise set at 49mph and set intelligent cruise control range to three car lengths ahead of me. All three times the vehicle that was at lease 6-7 car lengths ahead had made a right turn and was out of my lane when suddenly the cruise shuts down and the auto brakes are activated hard enough to lurch me forward in my seat, the third time I almost got rear ended. Took to the dealer who of course couldn't duplicate the issue and was told not to use cruise control around town!!! I have document ion indicating time and dates of occurrences..
Car hesitation. I find that after I am stopped at a red light and then I pull out to the middle of the intersection when the light changes (stopping again waiting for oncoming traffic), the gas pedal does nothing when I try to make the turn. I have to release the pedal and push it again, usually in a hurry so I don't get hit by oncoming cars. The problem is not consistent. Pretty scary when you expect the car to move and it does not. So it appears that the problem becomes evident when I make a small movement, stop and then go again.
A D V E R T I S E M E N T S
- Painesville, OH, USA