This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns 1999 Nissan Quest. While driving approximately 5 mph into a the parking lot the vehicle began to idle excessively until she shifted it into neutral gear and turned the vehicle off. The vehicle was towed to the dealer who stated that the vehicle speed control sensor failed. The dealer also stated that the brake system needed to be repaired. The estimated repair cost was $875. The vehicle was repaired. The manufacturer stated that they would not assist with the repair since the warranty had expired. The current and failure mileages were 78,000.
Sticking throttle caused by build-up of soot, carbon, gum, or whatever it is in the throttle body assembly. The throttle requires excess pressure to overcome its sticking. Then, when it unsticks, the vehicle lurches forward faster than expected. This can be a very unsafe reaction at times, depending on the situation. It is also very hard on my wife's neck; she has had a cervical discectomy and Fusion. I have received a class action lawsuit which proposes reimbursement for throttle body cleanings or replacements and free future cleanings/replacements during the manufacturer's warranty period. All this is wonderful and good for the original owner(s) --- at least during the warranty period --- but does nothing to improve safety! what if you wreck taking the car to their shop" and what happens when someone else buys the vehicle who isn't aware of the problem" if you need a copy of the lawsuit, I made one just for you. Other information that you might need follows: Nissan Quest settlement administrator, C/O rosenthal & company llc, P.O. Box 6175, novato, ca 94948-6175 1-888-866-8245 class counsel: Sean R. matt, hagens berman llp, 1301 fifth avenue, suite 2900, seattle, wa 98101 counsel for nna: Malcolm E. wheeler, wheeler trig & kennedy, P.C., 1801 California street, suite 3600, denver, co 80202-2617 the incident date below is most likely incorrect. I know the first time our throttle stuck, I cleaned it myself because the dealer wanted an ungodly price to do it. I don't remember when it was. My wife says she has paid for one cleaning, but she is unavailable to ask about the date. I had to put something in the blocks, to get past this point.
I received the information about the settlement regarding the throttle body cleaning. I called my local dealer and 1-800-nissan1 to request a throttle body cleaning. My van currently has 80,000 miles on it. I have in my possession 2 invoices (1 at 52,000 miles and 1 at 70,000 miles) from the dealer showing where I took the vehicle in for service regarding this problem (and other things) and they did nothing about it. I was told (as others were) that it is maintenance and I chose not to have it done (or not to spend $150). I purchased the extended service agreement from the local dealer. At this point, I have been told that they will not perform a throttle body cleaning on my vehicle because it is out of warranty--even though I have proof from the dealer that I was having this problem and even though I bought the extended service agreement. My husband and I have owned 4 Nissan--we will never own another!
- Cookeville, TN, USA
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Shortly after purchasing the Quest, I noticed a vibration in the vehicle steering wheel and encountered a rough ride when the vehicle went over 30 miles an hour. I took the car to the dealer the first time and they balanced and rotated the tires. Shortly after, I experienced the same problem and returned to the dealer. This time the dealer told me that the tires were out of "true" and that I needed to go to Goodyear to have the tires replaced. Goodyear replaced two of the tires. A few months later, I returned to Goodyear because the problem returned. Goodyear then replaced one additional tire. Within a few months, I returned to Goodyear again with the same problem and they agreed to change all four tires. Within a few months I returned to Goodyear with the same problem and they suggested that the vehicle weight may of been too much for the tires so he requested that I replace the performance tires on the vehicle with other tires. I agreed and Goodyear again replaced all four tires. In December 2001, I once again returned to the Goodyear because the problem was once again present. They agreed to replace the tires, but felt that the problem was with the suspension on the Quest rather than a defect on the tire. The second problem I've encounter with the Quest since about 15,000 miles is the accelerator pedal sticks. This is a more serious problem because on several occasions the problem almost caused an accident. It occurs when the vehicle is stopped at a light, and I then try to accelerate. The pedal is so stuck, that when it finally gives way the vehicle takes off quickly. This also happens if I take my foot off the accelerator to slow down, then if I try to accelerate again I can't. I took it in for service, but the dealer said it was an intermitten problem and could not replicate the difficulty. The problem is still intermitten, but I noticed that when I drove it in Florida on vacation this past month, it occured regularly.
When cruise control is activated, it does not always turn off when the brakes are applied or cancel switch is pushed. If I have cruise set at 65 and approach and intersection or object in the road or lower speed zone, and apply the brakes but then press the accelerator to continue at a lower speed (45), the accelerator will go down on its own and the van will accelerate on its own till it hits the 65 mph that was originally set on the cruise. This occured 3 out of the last 5 times the cruise control was used. I had to quicly apply brakes again when I noticed this happening to avoid child in road and the back passenger was injured slightly on the head when this happened. The problem was reported to Nissan who replied that it may not be on warranty, but when taken to the dealer and discussed, I had to pay the 50 dollar copay on a 54 dollar repair. I have not tried to use the cruise contol since being serviced.
Throttle plate sticking, Nissan states maintenance needed to remove carbon buildup. No maintenance to throttle plate stated in owners manual. Appears to be too close tolerance in throttle plate to housing fit. Slight wear in bushings allow misalignment and thust sticking of throttle plate off idle. Nissan motors totally unresponsive and stated that this is a problem they see all the time and requires cleaning of the throttle plate and body. Refer to file no. 3116108 regional service advisor - lenice dower 800-647-7261. Please do not allow this to build into a "Firestone tire" debacle.
Accelerator would stick and not allow me to press it down. This would occur as after stopping at a light or intersection. The pedal would not budge, thus causing me to pump it to try to wiggle it to move. When it did catch, it would accelerte abruptly. Many times I was in intersection and almost hit front behind or side becuase the van would not move. Also, at the 30,000 mile maintenance, I was told that there was less than 10% left on front brakes. This is premature as most cars do not need brake pads changed so quickly.
Accelerator would stick and not allow me to press it down. This would occur as after stopping at a light or intersection. The pedal would not budge, thus causing me to pump it to try to wiggle it to move. When it did catch, it would accelerte abruptly. Many times I was in intersection and almost hit front behind or side becuase the van would not move. Also, at the 30,000 mile maintenance, I was told that there was less than 10% left on front brakes. This is premature as most cars do not need brake pads changed so quickly.
Unable to depress accelerator without great force. Pedal suddenly "gives" causing vehicle to lunge forward. Dealers explanation was clogged throttle body. Ques.-should I expect throttle body to stick every 25K miles. Also I know of another person whose Nissan Quest experienced the same problem.
Problem manifest itself as a "sticking" gas pedal. Thjis is a problem that could cause an accident. Informed that throttle body accumulates carbon. Is there any other information regarding this problem.
While driving about 20 mph and coming to a stop, van would not stop because throttle was stuck. Driver had both feet on brake pedal and shifted van into park to stop. Shut off ignition. Started up with no problem. Van looked at by the dealership, not problem could be found. Nissan contacted, but provided no help.
A D V E R T I S E M E N T S
- Deerfield, IL, USA