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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Nissan Quest body / paint problems

body / paint problem

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2004 Nissan Quest Owner Comments

problem #2

Jul 172006

Quest 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

It is in the shop right now for issues with handling, the liftgate arm coming out of the door, ABS, slip, traction lights are on all the time, cruise control is inoperable, rear wiper assembly has broken for the second time, front washer fluid is not working. Most notably are the issues with the liftgate and handling. We took the vehicle into the dealer several months ago for both issues. Our liftgate would never open on the first try. They checked into it and kept the vehicle for several days. We were given a rental and told they would pay for it and in the end they charged our credit card for it. They had a tech from Nissan fly out to look at it. They informed us that they were waiting on parts. We picked up the vehicle and never heard from them again. The other day I went out to open the door. It had pulled the molding loose and I could see metal shavings at the end of the strut. We have had it in with complaints about the handling before. We suspected that the rotors were to blame. Every time we brought this up we were told that wasn't the case. We were told to replace the brakes to solve the issue. We then replaced all four tires. Nothing has solved the problem. When driving on the highway the steering wheel shakes and the vehicle shudders when the brakes are applied. It has been doing this since approximately 15,000 miles. The ac blow hot if you sit for more than a few minutes with the engine running. If you rev the engine, it just blows hotter. You have to drive around for several minutes to get the ac to blow cold again. We are less than happy with Nissan's customer service. We have called them several times and emailed and have had no resolution on any complaint. We have been told by them that a rep will call us and it has never happened.

- Ajo, AZ, USA

problem #1

Apr 152004

Quest 6-cyl

  • Automatic transmission
  • 100 miles
The consumer noticed when the doors were shut, the lights illuminated as if the door were open. The vehicle was taken to the dealer, and they reported it was fixed. The problem returned when consumer drove the vehicle home that day. There was a problem with the hatchback door lock. When closing the door, the consumer had to bang it hard to get it closed. The sliding door was having problems as well, it must be slammed in order to close it. The dealership has attempted to fix the problems with the doors. The tire problems began about 2 weeks after the purchase of the vehicle. Tire lights are coming on, indicating that the tires are loosing air. Owner advises that one time the tire light would come on about every block. The vehicle was taken to the dealership after this. The tire had a nail in it. There is also problems with the transmission. When shifting from park to drive, it is very difficult to shift. Owner received a recall letter about this last year and in January of 2005. The recall number is not available. The dealership states that this recall is closed. The dealership won't look any further into the transmission. There is a problem with the front passenger seat, you could see the metal in the seat. The radio has been replaced three times. It is now needing to be replaced again. The car has a bad smell, like rotten eggs. The smell is coming from engine. Dealership reports it is coming from a computer chip and it still smelled after replacement. The same smell returned and then the owner returned the car to the dealership, they kept it for two months. The dealership replaced the catalytic converter. The owner advises that there is still a bad smell. The dealership reported the smell must be sulfuric acid. The owner went to the doctor in regards to the bad chemical smell that burns. The vehicle had problems with the battery. Owner paid for car rental. The drivers seat moved when the consumer applied the brakes.

- Laurel, MD, USA

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