This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sudden onset of rattling noise when vehicle goes over bumps and during braking. Took to Firestone and was told one of the caliper screws was missing and the remaining three caliper screws were loose. This defect can cause the brake not to function.
I ran out of gas on two separate occasions. Both times I thought I had plenty of gas due to what the gauge said. The first time, I had my 2 kids with me and it ran out as I was going around an unfamiliar curve in the interstate. The van became very hard to steer. Lucky for me I was in a lane next to a shoulder so I was able to fight it off of the road. It was very hard to stop at that point. The second time, I had 7 people in the car including my 2 kids and 4 of their young friends. This time it ran out just as I came to a curve on a road where people tend to speed. I did not have the strength to keep the van from crossing into the oncoming lane, but lucky for us, nobody was in the other lane at that time. I was able to coast off of the opposite side of the road. Both times I missed very important meetings but was thankful to be alive. I have since learned to reset my mileage counter when I fill up and watch to make sure I don't push it to far, but always afraid I may guess incorrectly. I am probably filling up at 1/2 tank for fear of stalling again with my kids in the van. After the first time, I thought I received a notice about a problem with the gauge. I had my van in for service at the local Nissan dealer and asked them about it. They looked it up and said they did not see anything about it. That was around 2015/03. I am tired of constantly filling up, so I am looking into how to get it fixed. That is how I found out about all the other complaints about the faulty gauge issue.
The first incident, occurring in the summer of 2014, caused my 2007 Nissan Quest to stall/shut off and nothing worked - it lost all steering, power, acceleration, braking, etc. It just died, going approximately 15mph while veering right to turn into a shopping center. This same incident occurred about a month later, while traveling approximately 25mph (posted speed limit) going uphill at night. Van just died and I was stranded on the road - lucky enough to get far enough near a private driveway not to get hit by a car, an to call for help. The fuel gauge was showing sufficient gas left in the tank, but it had run out of gas. We had put the vehicle in the shop for repair and luckily the mechanic was honest and smart and concluded that it needed fuel and the gauge was defective. Luckily on both occasions, none of our three children (one special needs) were in the van. This defect left us without a second (family transportation) vehicle for several days and to incur unnecessary auto shop costs. Secondly, we recently had suspension work done, totaling over $1300. There was apparently a recall for this, of which I was never made aware. The bolt defect was also never brought to my attention, but the rattling noise has existed since purchased used in 2011. These defects have caused potential endangerment to my family, incurred us costly shop/repair costs, and left us without a vehicle for days - highly dangerous and inconvenient, when all were known defects that should have been known to us and for which we should not have paid.
Driving with cruise control on highway. Moved feet to under knees position to relax. Loop behind right running style shoe got hooked on seat slide lever. Had to use left foot to brake.
- Washington, IL, USA
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My wife was driving the car with kids in back, at traffic signal she stopped at left lane turn left. When left green signal was given, she released brakes and couldn't move as intended. She described to me that engine was running and as if all brakes were engaged. She made slowly left turn dragging car and stopped at right side of the road and called me asking that she is unable to move the car and engine is still running. She also informed that car is at safe area of road and could able to get out and walk to kids activity school. Upon arrival at the location, couldn't start and called for aaa help. Aaa tested battery and it was okay; fuel gauge was showing slightly below tank mark. Asked aaa to tow the car to my home as it was getting late in evening. While looking for details on internet for possible causes I noticed possibilities of wrong fuel indication. So added a gallon fuel and car started and worked normally. I am planned to switch the car with my wife to test this car next few week for safe operation.
Took my 2007 Nissan Quest in to the Nissan dealership for a rattle, vibration and pulsing out of the front end. Service writer tells me it's a timing chain (not belt) that needs to be replaced. I asked him if that was the noise I heard (I didn't think that was the issue) and I was told they weren't sure and that probably wasn't the noise I was hearing. I left the dealership only to have the vibrations worse, noise more pronounced and the thought of a $2000 bill on the horizon for a timing chain. The vehicle seems to push and constantly pull to the left. Alignment and new tires had no effect at all. Sometimes the van seems unstable at entry highway speeds. Nissan usa clearly doesn't care so I'm hoping you might be able to do something with them.
ABS and traction control system failure. ABS actuator fails to properly engage upon starting vehicle. "ABS", "tcs off", "slip" warning lights all illuminated at start of vehicle. ABS actuator makes pronounced noise (pumping but not accumulating necessary pressure) at start of vehicle.
ABS and traction control system failure. ABS actuator fails to properly engage upon starting vehicle. "ABS", "tcs off", "slip" warning lights all illuminated at start of vehicle. ABS actuator makes pronounced noise (pumping but not accumulating necessary pressure) at start of vehicle.
A D V E R T I S E M E N T S
- Stone Mountain, GA, USA