3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,786 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Nissan Quest brakes problems

brakes problem

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2009 Nissan Quest Owner Comments

problem #2

May 022011

Quest

  • 36,000 miles

A D V E R T I S E M E N T S

This Nissan Quest had the rear brake pads changed in December 2014. This will be the 3rd set (including the original ones when purchased) of brakes on the rear since the vehicle was purchase new at the dealer. The front brake pads are also on their 3rd set. The dealership states it is my braking habits making the pads wear out so quickly. The front brake pads wear out around 35,000- 37,000 miles. The rear brake pads last around 40,000 miles. The vehicle currently has 86,000 miles on it and was purchase new. I spoke to the dealership and informed them that if either the front or rear brake pads wear out within the same time as the previous ones had, that a Nissan representative would need to investigate. Within all my years of driving and owing vehicles I have never had to replace brakes like I have on this vehicle.

- Villa Rica, GA, USA

problem #1

Jul 182011

Quest 6-cyl

  • 31,573 miles
Within 6 months of purchase of this vehicle I have been having severe safety issues on this vehicle. It initially started out as an intermittent problem which took quite some time to replicate since a specific chain of events had to be followed. But since then, the problem can be replicated at will but again its based on a sequence of events and road conditions. The steering wheel vibrates horribly and there is a loud rumbling noise. The car is difficult to handle once this vibration starts. It feels as if the car has a flat tire or the axle has been severely damaged thus impairing steering control. May 20th 2010 was the first time I had the issue with the Quest while I was on il interstate 57. Sept, 11 2010 is when this happened again while I was headed to Florida. Oct. 4th, 2010 it happened again on Florida interstate 275. It continued to occur repeatedly. I reported this problem to Nissan on July,18th, 2011 with 31,573 miles on the van. The Nissan folks drove 189 miles but could not duplicate issue. On Jan. 2, they tried but could not duplicate issue Feb. 1st, 2012 the service manager and I drove 200 miles in order to replicate it. We noticed that the vdc light came on. The guessing game on the Nissan side continued. They replaced the ABS system stop lamp switch, and other ABS related items. Once they handed us the vehicle stating that the issue was fixed, we took it on a test drive and were able to recreate the problem. May 29, 2012 I took Quest back in but could not duplicate issue while the Nissan folks took it out on a test drive. On June 18, the service manager and I went on another 200 miles road trip and I was able to duplicate the problem. This time they blamed the wheel bearings to be the cause so they replaced that but again that was not the culprit as I was able to replicate the problem when I took it on a test drive once Nissan handed me the vehicle.

- Greenwood, IN, USA

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