CarComplaints.com Notes: The 2011 Nissan Quest is great in terms of low complaints, but it also has an abysmal crash test rating for one very common type of impact.
The IIHS' "small overlap" crash test rates the vehicle's ability to protect front seat passengers when the car is impacted across 1/4th of the front bumper.
This mimics hitting a pole, or an off-center crash into another car — more common in the real world than a full frontal head-on crash.
See our crash test page for the detailed results — As you can see from the IIHS' crash test video, the Nissan Quest does not protect intrusion into the passenger space & major injury to the front seat passengers is likely.
5.8
fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,524 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle fails to draw gas from the gas tank when parked on a decline (front down), and there is less than 1/4 tank of fuel in the tank. This happened in our driveway, where we were unable to start the vehicle even with 1/4 tank of gas, until the vehicle was put in neutral and rolled to a flat spot. Then the vehicle was able to start. We have heard similar stories of the vehicle not starting when parked on an decline, but have also heard of owners of the 2011 Quest stalling at highway speeds due to fuel starvation, attributable to bad gas tank design. This should be recalled and fixed by Nissan immediately before someone is injured or killed in a stall-out accident.
Multiple times my 2011 Quest has stalled out when going downhill. At first it was if I had roughly a quarter tank of gas left. Yesterday it happened when I had just short of a half tank of gas. It happens if I'm sitting still on a hill or cruising down the highway at 65mph. I have to put the car in neutral, press on the brake, then hit the start button, and luckily it has restarted every time. With 2 children under 3, this is a huge concern for me. Please force Nissan into fixing this before a tragedy happens.
First incident: Vehicle's low fuel warning light came on and computer indicated 55 miles to empty. Approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. Pushing start button caused an attempt to crank, but engine wouldn't start. Accessory power still worked. We put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). The van was towed to a Nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. Dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. Second incident: 12/16/11, low fuel light came on at 52 miles to empty. Before I could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. I exited the vehicle for fear of being hit by oncoming traffic. I called police and we put 3 gallons of gas in the van and the engine cranked right up. I immediately went to the nearest gas station about 3 miles away and the van took 15.2 gallons (add the 3 police put in and I should have had 1.8 gallons in the tank when it stalled).
The contact owns a 2011 Nissan Quest. The contact stated that while driving 65 mph, the fuel light illuminated and the vehicle stalled. The vehicle was maneuvered to the shoulder and the contact was able to restart the vehicle. The vehicle was not taken to the dealer and was not repaired. The failure and the current mileages were 4,000.
A D V E R T I S E M E N T S
- Scituate, MA, USA