This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016, the VIN is mentioned earlier. It-??s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL), Loss of electrical features such as USB PORT, bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken -?? as I-??m a nurse, today I was driving to work, the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2016 Nissan Rogue. The contact stated while driving at various speeds, there was an abnormal sound coming from the rear of the vehicle. The contact stated that the vehicle would shudder while driving 60 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed however, no issues were found. The failure reoccurred while driving. Additionally, the contact stated that the steering wheel was shaking whenever he depressed the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer where an unknown repair was completed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10.
The contact owns a 2016 Nissan Rogue. The contact stated that while driving out of his driveway at low speeds, there was an abnormal sound coming from the vehicle. The vehicle was taken to Nissan of mckinney (3800 S central expy, mckinney, tx 75069) where it was diagnosed and determined that the front springs stopper and ball joints were defective and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The failure mileage 51,748.
The 2016 Rogue sl AWD makes a popping noise when making sharper turns in either direction such as when pulling into or out of parking spaces. It also does it when backing out and cutting the wheel. The car is low mileage and should not have this type of issue.
About a year ago (2018) my car started occasionally losing power after I had stopped at a light or stop sign after driving on a city street or getting off the highway. I would push the gas pedal and my car would not move until about 5 seconds later. If I keep driving while this happens, eventually the car will not go over 40 mph, the rpms will go up to 4K-5K and the engine will rev without gaining speed. It will then start lurching forward and jerking back and forth. I finally figured out that if I stop and then restart my car, the issue subsides. However, this issue has started happening more and more frequently. I would estimate driving the car for an hour, it will happen 7-8 times (when turning the car off, then on again). It makes driving dangerous when I am not able to accelerate when needed or when my car is jerking uncontrollably. My struts also keep squeaking when I go over speed bumps or any other bump. The dealer repeatedly tells me it's a known issue but nothing that needs to be replaced since it's not a safety issue.
I have a 2016 Nissan Rogue, I have took it in to have the struts replaced 6 times and is an on going issue and I have got in contact with Nissan and they told me there was nothing they could do about it. Dealership stated they were aware of the issue and that my car was not the only Rogue doing this. The first time was about 3 months after I got the can September or October 2016 and muskogee Nissan replaced the struts and I left and want a block and it was still popping and tuned around and they looked over and I ended up having to order and replace the assembly. February 2018 front left side making popping noise over bumps and rubbing noise while turning took in to superior of fayetteville ar. Miles 25999 they replaced the struts on the left side. July 5,2018 took back to muskogee Nissan for the right front popping again and they could not tell if it was the struts or the bearings and ordered and took back in to replace, mind you this takes anywhere to 5 to 7 hours to fix and they have not one time ask if I need a vehicle. This has put me out of work and I do not expect to have issues with a new car at this time the car was under warranty and warranty will be up at 36,000 and I have at this time 34500.
The contact owns a 2016 Nissan Rogue. While the contact was reversing the vehicle in and out of the garage, a popping noise was heard underneath the front driver's side floorboard. There were no warning indicators illuminated. The vehicle was taken to fenton Nissan of knoxville (4515 clinton hwy, knoxville, tn 37912, 865-687-6111), but the technician was unable to determine the cause of the sound. The failure recurred multiple times and was not diagnosed or repaired. The manufacturer was made aware of the failure and promised to call the contact back. The failure mileage was approximately 23,000.
I kept hearing a loud clicking or popping noise coming from the front of the car when turning left or right to maneuver in and out of parking spaces. I took the car to the dealer only to be told it was a bent piece of metal by a rotor. I drove the car from the dealer still hearing the popping noise. I called Nissan usa and got a case number. The noise got louder so I took the car back to the dealer on 12/16/17. The dealer told me it was the entire front suspension that had to be replaced. Miles on the car are approximately 24,000 and covered under the 36,000-mile warranty. I am glad the car is fixed but I am concerned that a $35,000 vehicle is requiring such major work when only a year and a half old.
The contact owns a 2016 Nissan Rogue. While driving and making a right or left turn, the vehicle made a knocking noise from the front driver side. The vehicle was taken to the dealer where it was diagnosed that the suspension strut mount, bearing, and both side coils needed to be replaced. The vehicle was repaired; however, the failure recurred. In addition, while driving approximately 60 mph, the vehicle pulled to the left. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,796.
When first accelerating and begins to turn vehicle makes clacking / knocking noise. The service center manager told me that my car is the second with this problem. The sales person told me that more than 35 ( made in Korea) sold by him ( or in that dealer) have the same situation. Until now Nissan does'nt have a solution...!!! this problem occurred since the first day...8 miles...
The contact owns a 2016 Nissan rouge. The contact heard abnormal noises from the vehicle while making turns. The vehicle was taken to the dealer where it was diagnosed that the failure was related to the suspension. The parts needed for the repair were unavailable. The manufacturer was not notified of the failure. The failure mileage was 3,000.
When I turn to the left or the right my vehicle makes a popping and cracking noise sounds like the wheel is going to fall off.this car was brand new no mikes took it to the dealer was scared to drive it to North Carolina the stated it was the struts and it would take 1 week before the part would be in and gave me a rental at nissn wesley chapel I took it on August 16th no one called me I returned on the 22 they stated this isn't the first car like this I called consumer report and they said they are aware of the situation after calling Nissan back but they assure me I can still drive the car I stated nope and the mechanic called me on the 23 and stated we called corporate or etc and someone will be out they don't have a time fame I told him they can take the car back and give me another vehicle I was called on the 8th and they stated the same thing they claimed to have replaced the struts or etc but after a week it make the same noise then I ask for another vehicle in which they offered but once I found a car they came back to tell me ooh you have no equity so they can't do it they was gonna buy my car and restart everything but they will buy my car for less and sorry but basically to do what I need to after stating I would do the lemon law I have a brand new car I purchased on the 6 not to mention we purchased 2 car from there within 2 weeks to be screwed with the Rogue
A few months after purchasing my brand new 2016 Rogue, I noticed a noise coming from the front when I am backing up slowly and turning my wheels. I pointed this out to the Nissan dealer where I purchased it and they determined it was my struts and bearings that needed replaced. I then took it to a different Nissan dealer for a second opinion and they said they called Nissan headquarters about this problem and was told that there have been numerous complaints about this problem and they are not exactly sure what parts need to be replaced to solve the problem. Therefore, I continue to drive my new Rogue with a noise in the front and Nissan has no answers at this time.
A D V E R T I S E M E N T S
- Willow Grove, PA, USA