CarComplaints.com Notes: Be aware the 2007-2011 Nissan Versa was recalled in the US in May 2016 & July 2017 for defective Takata airbags that are potentially deadly. Many Versa owners have reported problems getting Nissan dealers to complete the recall repair, due to scheduling problems & parts shortages.

If you are considering purchasing a 2007-2011 Nissan Versa, call your local Nissan dealer with the VIN# & ask if the airbag recall has been done.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
64,868 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Nissan Versa suspension problems

suspension problem

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2009 Nissan Versa Owner Comments (Page 5 of 9)

« Read the previous 20 complaints

problem #94

Jun 152015

Versa 4-cyl

  • 45,000 miles

A D V E R T I S E M E N T S

Backing out of my driveway I heard a grinding noise, and when I got down to the street and put it into drive, I heard a loud pop and ping from the front end of the passenger side. Part of the passenger side spring had broken off. I pulled it immediately back into the driveway. Upon inspection, I found a piece of the spring in the road and noted that the passenger side front of the car was lower than the other. I called a tow truck, had it towed to my mechanic and they found that the spring had indeed broken off. The spring was not rusty, it is currently 6 years old and has only 45K miles on it. Since there are no aftermarket parts for this and Nissan sells spring, mount, strut (not an assembly), they are forced to put on all Nissan parts which makes me nervous that it will happen again. The mechanic advised I was extremely lucky this did not happen while I was driving as the spring had gone through the strut and was very close to shredding the tire. Upon researching this to see if there was a recall, I could not believe the amount of complaints I found about the very same thing happening to other people. I hope Nissan steps up or is forced to do a recall and reimburses me, as I had both sides replaced and it cost me $1266, not including the $80 for towing. I am just thankful it didn't happen while I was driving, as it has happened to others....updated 07/30/15 updated 9/24/2015

- Galloway, OH, USA

problem #93

Feb 132013

Versa

  • 35,200 miles
The contact owns a 2009 Nissan Versa. While driving at 15 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the suspension failed. The vehicle was repaired, but the failure recurred. The vehicle was towed to the dealer, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,200.

- Melrose, NY, USA

problem #92

Jun 082015

Versa

  • miles
While travelling at speeds of 35-45 mph noticed smoke coming from vehicle (distance travelled 2.2 miles from origin). After noticing smoke, immediately proceeded to slow down in order to pullover to side of road. As soon as began to decelerate, heard a loud noise and the front of the car dropped - this was due to the tire failing. Once pulled over, was able to inspect and determine the front passenger side coil spring had failed and was contacting the tire. Failure point was approximately 9.25" (along outside edge) of the coil spring measured from the bottom of the coil. Vehicle was towed to local dealer where all repairs were completed the same day of the event. Dealer referred to an ongoing NHTSA investigation related to this failure. Even though the vehicle is out of warranty the repairs were covered under warranty (goodwill) due to a likely upcoming recall.

- Edwards, IL, USA

problem #91

Jun 012015

Versa

  • 142,819 miles

A D V E R T I S E M E N T S

Driving along, heard a loud pop as I turned onto a major roadway. The car was pulling very badly to the left side and could barely stop the vehicle. Had to have the car towed home and the struts replaced on the car. After doing some research this seems to be a common and very costly issue. I was quoted $930 to have this issue resolved. Not a happy Nissan owner.

- Tallahassee, FL, USA

problem #90

Jun 062015

Versa

  • 58,061 miles
First 3/4 of passenger side coil just snapped off and the rest shot past the spring seat on the way down just bending the brake line not kinking it and missed the anti lock brake sensor wire. After further inspection driver side coil was snapped in around the same spot, just didn't end up off the spring seat. 250 dollars worth of parts plus mechanic labor. Luckily it broke in the driveway. Mechanic said I definately would have gotten in an accident if I was moving more than 30mph.

- Laurel, NY, USA

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problem #89

May 232015

Versa

  • 65,000 miles
Driving out of parking lot around 10mph, heard loud metallic clang from under car. Pulled forward, got out, noticed that front of car was riding 6" lower than normal. Took to mechanic, told me that coil spring on suspension snapped. Informed that many 2009 Versas have had this issue.

- Chicago, IL, USA

problem #88

May 052015

Versa

  • 108,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Nissan Versa. While driving approximately 45 mph, there was a loud abnormal sound coming from the front of the vehicle. The vehicle was taken to an independent mechanic who stated that the passenger side coil springs needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 108,000.

- Forest Lake, MN, USA

problem #87

May 162015

Versa

  • 91,305 miles
I was in a parking lot, stopped. The car was in drive and my foot was on the brake. Suddenly there was a loud metal crash sound. The car jolted slightly, like something hit the car. I got out of the car and saw a piece of the front left suspension coil spring behind my front left tire. The spring had broken at the end, about half way around the first coil on the bottom. I feel that if I had been travelling at speed, this defect could have caused the tire to fail, and I could have potentially lost control.

- O'fallon, MO, USA

problem #86

May 082014

Versa

  • 91,500 miles
I was returning to Kentucky from Virginia. At grayson ky I heard a thump, thinking I had hit something on the interstate. I arrived at home (175 miles from grayson ky) when I started up my road the car felt like I was getting a flat. I stopped in my driveway and the left front tire was completely flat. The next morning I removed the flat tire and took it to a repair shop. At the repair shop the tire had a grove cut into the inside of the tire, the mechanic said I had better check the car to see what cut the tire. On my return home I inspected the left front suspension. The coil spring on the left front strut had broken and slipped out of its mount and cut the inside of the tire. It was just by the grace of god that the tire did not fail due to the cutting caused by the broken coil spring until I came up my driveway. I have the tire and coil spring if anyone would like to examine it. If it had failed at interstate speed I might have been killed.

- Lebanon, KY, USA

problem #85

May 182015

Versa

  • 42,300 miles
I backed my car out of my driveway yesterday morning on may way to work and heard a loud thumping and moaning that was not present the day before. After I drove around the block, the noise continued so I took another car to work and took the Nissan to my mechanic when I got home from work. The right front coil spring had broken and collapsed onto my tire. The right front strut was also leaking. My mechanic checked the left side and the coil spring was fractured but had not collapsed yet. The strut on that side of the car is also leaking. I called my Nissan garage (kenny ross Nissan in zelienople, pa) and they said they were unaware of any issues so I am having my mechanic replace the struts and coil springs on both sides, for safety purposes.

- Franklin, PA, USA

problem #84

Feb 202014

Versa

  • 90,000 miles

A D V E R T I S E M E N T S

My car was parked in my driveway overnight. I got in my car the next morning to go to work and as I put the car into reverse and let off the brakes, I heard a really loud noise that sounded like metal snapping. I got out and looked to see what the noise came from. I couldn't notice anything immediately so I started to drive and I could feel every little imperfection in the road jolting the car. I immediately brought my car to the shop and sure enough my shocks/struts/strut mounts were gone on the left driver's side. The coil just broke in two and was so close to causing major damage to my wheels.

- Johnston, RI, USA

problem #83

Apr 282015

Versa

  • 31,280 miles
Right front coil spring snapped. Burst the tire. Had to be towed to Nissan dealer. Both front coil springs within 1000 miles, vehicle only has 31000 miles on it. Faulty part. Could cause an accident. (have made a complaint for each spring on this site.)

- Franklin, NH, USA

problem #82

Oct 142014

Versa

  • 30,244 miles
Left front coil spring snapped. Car was undriveable and was towed to Nissan dealer. (then April 28, 2015 right front coil spring snapped and burst the tire, had to be towed again to Nissan dealer and repaired.) will make another claim on that spring as well.) this is going to catch up to Nissan eventually.

- Franklin, NH, USA

problem #81

May 102015

Versa

  • 87,235 miles
Navigating slow, 90' left turn, heard metallic object sliding across roadway behind us. Upon investigation found the bottom 3/4 ring of the front drivers spring snapped off. Very small rusted pit visible, the rest of the tear appears to have occurred all at once - no aging evident on the exposed metal. Estimate to replace both front struts and springs is $982.

- Hershey, PA, USA

problem #80

Apr 282015

Versa

  • 50,405 miles
While pulling out of my garage and having gone no more than 3 feet I heard a very loud snap and a grinding sound coming from the right front wheel. Having read about the spring issue I knew what it was and immediately backed up into the garage. Had this happened 15 minutes later I would have been on the highway going 55 mph and probably rolled the car. There is no excuse for Nissan not addressing this issue. They know of the problem and I see that the 2010 Versas also have the problem. My dealer is well aware of the issue and stocks the springs. I replaced both springs at the same time to save further grief. There is also no excuse for the NHTSA and dot for not forcing a recall on the springs. I guess they wish to kill a few people first.

- Tiffin, OH, USA

problem #79

Apr 062015

Versa 4-cyl

  • 37,000 miles
I was backing my car out of my driveway when I heard a loud sound. Nothing external caused this - I did not hit anything, run over anything, etc. After the incident the front end of the car was much lower than it was previously. I also actually found a piece of the strut spring on my driveway.

- Charlottesville, VA, USA

problem #78

Apr 272015

Versa

  • 83,993 miles
Car was bouncing and making loud clunk noises. Front springs were found to have been broken. Both left and right front suspension springs were broken in two pieces. Mechanic stated that the broken springs had potential to puncture the tires. The springs seem to have broken on rusty part of the springs. Once they are broken they can twist on the strut and get in the way of tire and other parts near the wheels. The spring at the broken section was severed to make a very sharp edge.both springs were replaced at the cost of $702.22.

- Glastonbury, CT, USA

problem #77

Apr 232015

Versa 4-cyl

  • 80,000 miles
After smelling rubber burning and the car not handling correctly. I checked the suspension to find both coil springs (passenger and drivers side) were broken. The drivers side broken coil was applying pressure to the inside wall of the tire wearing a large groove in the entire diameter of the tire. This could have cause serious injury and must be addressed by Nissan and or the supplier of the springs. The repair was expensive (coil, struts and a tire).

- Rye, NH, USA

problem #76

Apr 212015

Versa 4-cyl

  • 65,000 miles
I was backing out of my driveway and there was a loud bang under the car. I stopped the car and got out. A 6 inch section of the drivers's side front coil spring was laying on the driveway.

- Cambrige, MD, USA

problem #75

Apr 142015

Versa 4-cyl

  • 40,007 miles
Hit 40 thousand miles 3 days prior to incident. Pulled out of garage and heard an awful grind, pulled another 3 feet and the front end fell to the ground. Upon inspection both coil springs (not at all rusted) busted. I am roughly a 60 year old driver that has had this vehicle from the day it was new. I work 4 miles from home and fortunately don't really have the opportunity to go over 35 miles per hour. Can not imagine what would have happened driving at 60 mph and having the front end at the same time come to a screeching halt? really sad part about this, dealership bob rohrman arlington hts Nissan would not stand by the gold extended bumper to bumper warranty I had recently acquired.

- Palatine, IL, USA

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