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2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
65,570 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Nissan Versa suspension problems

suspension problem

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2010 Nissan Versa Owner Comments (Page 1 of 3)

problem #49

Aug 102016

Versa

  • 92,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Nissan Versa. While driving various speeds, the front spring collapsed and caused the wheels to lock up. The vehicle was experiencing the same failure as described in NHTSA campaign number: 15V573000 (suspension); however, the VIN was not included in the recall. The contact stated that the vehicle was unable to be driven. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 92,000.

- Omaha, NE, USA

problem #48

Jan 012014

Versa

  • 85,000 miles
I here a loud popping noise in the right front of the vehicle when moving in either direction. Having problems keeping tires on front of vehicle. Started several years ago but getting louder and beginning to feel it in the steering wheel.

- Centerville, GA, USA

problem #47

Mar 022016

Versa

  • 36,000 miles
The contact owns a 2010 Nissan Versa. While driving 55 mph, an abnormal sound emitted from the front driver side tire. The vehicle was taken to an independent mechanic who diagnosed that the shock absorber needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the suspension was defective. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 36,000.

- Yauco, PR, USA

problem #46

Apr 222016

Versa

  • 35,000 miles

A D V E R T I S E M E N T S

This is a 2010 Nissan Versa. I bought the car brand new. Has 35K miles on it. Already replaced transmission in 2013. Have had numerous tire issues that the mechanics can't seem to figure out, when I take it to the dealer, they want to charge high dollars and the issue still exists. Today while backing straight out of my driveway I heard a huge bang followed by the car not moving forward or backwards. My neighbor came out and informed me that the ball joint on the right front passenger side had snapped. He also indicated that this shouldn't happen to a car from 2010 and with such low mileage. This car has been a nightmare and money pit.

- Secane, PA, USA

problem #45

Mar 062016

Versa

  • 117,000 miles
My front coil spring broke on me. I inspected it and it clearly looks like rust damage from lack of rust protectant. I saw there is a huge recall to the front coil springs of Nissan Versas and the only reason my vehicle did not qualify is because somehow the NHTSA doesn't consider Nebraska a 'winter state'. we have winter weather just like other states that were included in the recall(Iowa, Missouri) and our state does use plenty of salt on our roads. It seems completely ridiculous that my car wouldn't qualify because I'm in Nebraska and not Iowa or Missouri. The fact that I had to spend almost $1K to fix this doesn't make any sense when the manufactuer's defect is clearly the cause. Also, it felt incredibly dangerous when this broke on me. I was driving and almost lost control of the vehicle completely. I felt lucky I even made it home and to the dealership for repairs.

- Columbus, NE, USA

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problem #44

Feb 172015

Versa

  • 67,356 miles
We live in Virginia, while my 18 year old was driving out of high school to come home he felt a huge bump coming around the corner coming home (thank goodness he was close to our neighborhood and not in the highway). He stopped the vehicle close to the house and noticed that as he was turning the coils must have hit the tire but due to the rust under the car from the salt the muffler fell off. This could have cause some severe damage to someone driving behind him if he was driving faster or in the highway. I have called Nissan cooperation first to explain the situation. But since Nissan representative made a spectacle of herself when I told her I had cancer and its the only vehicle we have that my son takes me to appointments they unavoidably have been avoiding to call me back.. she told me I dont sound like I have cancer!! I didnt call for ignorance I called to have my issue resolved not to have my cancer thrown in my face. They had my claim number #21697765 transferred to their head office due to the insensitivity and the issue. Their head office calls and leaves me messages at the worst times of the day and never calls me back when I call. I am adding a picture of the rusted muffler and the damage it could have caused my son and his life and others on the road! truly this is irresponsible on Nissan's part!!! I haven't even passed 67000 miles on my car. Please know that allstate was called and advised of issue on Feb.17,2015 same day as incident. My representatives name was sarah and she advised me to call Nissan and they must supply a better part or a better vehicle due to a lack of response and lack of safety parameter of my sons life and if I was I the vehicle, my life!

- Woodbridge, VA, USA

problem #43

Jan 212016

Versa

  • 79,390 miles

A D V E R T I S E M E N T S

Passenger side front coil spring broke while driving on a paved road in town. There is a known issue with these springs, and a recall in place, but my state is not covered by the recall (even though our roads are salted in Nebraska also). The coil rubbed on the tire, ruining it as well.

- Kearney, NE, USA

problem #42

Jan 142016

Versa

  • 38,000 miles
My front coil spring broke while driving; very dangerous. I had it towed to a local mechanic. It is still in the shop. Tonight I found your recall website and learned the front coil springs are listed for recall. I never received notification from Nissan about the recall. I suspect they are not notifying customers.

- Parsonsfield, ME, USA

problem #41

Dec 182015

Versa

  • 117,000 miles
While pulling out of a gas station, I was turning right onto a road at approximately 20mph when I heard a loud pop near the front right of the car. The car would shift towards the right when breaking. I didn't initially see anything wrong and had to continue driving it. When we called local Nissan dealerships, they wanted too much to just simply put tue car up on a lift to diagnose the issue. Took it to a small local shop, and had it put on a lift. The subframe had a bushing break and separate from the main body of the car, causing the whole subframe to move freely. After having had removed the subframe, it showed enough corrosive rust that it appeared to come off of a car that sat up in northern states for way too long, been driven on salt roads, or exposed to salt for approximately 15-20 years. I am the original owner of the car, and have never left the state of Florida in the five years I've owned it. I bought the car with only 8 mi on it and the part failed at approximately 117,000mi. Nissan refused to do anything when I called the local dealership, however this rust did not just show up in the last 17,000mi past my extended warranty. The local Nissan dealership, and two other shops have had to do oil changes, and not once was this issue brought to my attention. It did not just show up overnight, and in no way within the last 17-20,000 mi.

- Punta Gorda, FL, USA

problem #40

Oct 072015

Versa

  • miles
The contact owns a 2010 Nissan Versa. The contact received notification of NHTSA campaing number: 15V573000 (suspension) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Bridge Water, NJ, USA

problem #39

Oct 222015

Versa

  • 80,699 miles

A D V E R T I S E M E N T S

In May 2015 the right side front suspension coil snapped. I had it replaced at a Nissan dealer at a cost of $270.26. On Oct 22, 2015 the left side front suspension coil snapped. It took the Nissan dealer nearly 2 weeks to get the part and replace it, at cost of $401.93. The car was sitting in a parking lot the first time and was sitting in my driveway the 2nd time. The broken part was found on the ground at these locations.

- Arvada, CO, USA

problem #38

Oct 272014

Versa

  • 50,000 miles
I submitted a complaint in October of 2014 regarding my failed front end suspension. Such issue has since generated a recall. The manufacturer received the same repair documentation provided to your investigator. They will not consider my reimbursement request unless I allow a Nissan service tech take my front end suspension apart and re-perform the repair work completed by a non-Nissan tech in October. I am only requesting reimbursement of part costs and not labor. I have offered to allow a Nissan tech to inspect the work, but this resolution has been deem unacceptable by Nissan. Essentially, they protect themselves against being responsible for reimbursement done prior to recall unless performed by their technicians. Is this enforceable" more importantly, the coil was the only piece of the suspension recalled despite the fact that gaskets were missing from the assembly which led to metal on metal contact and therefore weakened the strut assembly not the road salt as they indicate in their recall. Do I have any recourse" I wouldn't authorize such nonsense for a $ 139 refund because it just makes no sense in terms of lost time. Strut 1 image is the failed strut assembly. Strut 2 is the factory strut assembly.

- Cedar Knolls, NJ, USA

problem #37

Oct 232015

Versa

  • 50,000 miles
I filed case 10786015 and the file upload did not work. This is a retry to include the wheel alignment report (see attached). The rear toe alignment is not adjustable per manufacturer design. I believe this is a safety issue.

- West Chester, PA, USA

problem #36

Oct 232015

Versa

  • 50,000 miles
Right rear toe is out of spec. Current reading is.56 degrees and should be.32 to -.05 degrees. Alignment service (pepboys) says toe can not be adjusted on this vehicle per manufacture configuration of rear suspension. This seems to me like a safety issue as tire will wear down and also not grip road surface correctly.

- West Chester, PA, USA

problem #35

Aug 152015

Versa

  • 46,056 miles
Left front spring broken.

- East Boston, MA, USA

problem #34

Sep 112015

Versa

  • 165,283 miles
When driving down the expressway I went over a bump in the road and the driver's side rear coil spring broke. Approximately the first 1/2 to 3/4 of a rotation of the bottom part of the coil spring broke off and was sitting loose in the coil spring pocket on the rear axle. This failure appears to be the exact same as the passengers front coil spring when it failed back in approx. June 2015 which I already report (reference # 10726251). I have saved all of the old springs (broken and non broken) when I made the repairs with new part sets that I purchased from Nissan dealer in grand blanc, mi.

- Holly, MI, USA

problem #33

Aug 052015

Versa

  • 29,919 miles
After routine oil change at loughead Nissan we were informed that both front suspension springs were broken. The service manager called it "normal wear and tear". the replacement price for a "kit" of struts and springs for both front sides is estimated at $1030. Diagnosis was confirmed by pep boys mechanic who said it was an obvious defect. For safety reasons work is being completed at dealer today. Vehicle has never been in an accident and we have never hit a bump or anything else that would cause this suspension failure.

- Brookhaven, PA, USA

problem #32

Jul 232015

Versa

  • 41,450 miles
The left front coil spring broke 7/23/2015 as I was driving home at approx. 30mph.

- Scranton, PA, USA

problem #31

Aug 022015

Versa

  • 48,500 miles
Driving over an ordinary bump broke spring on passenger front strut at bottom side. Clanging/rattling sound is heard over bumps now. I can move the broken piece with my hand.

- West Chester, PA, USA

problem #30

Aug 022015

Versa 4-cyl

  • 49,000 miles
I was reading a web site about vehicle complaints and there was 93 complaints about the front coil springs on Nissan versus snapping and blowing out tires.I went out to look at our 2010 Nissan Versa and our front passenger side coil spring is broken.with this many complaints there should be a recall before someone is killed.this is definitely a manufacturers defect with that many incidents.please look into this and get back to me. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Milford, CT, USA

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