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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2012 Nissan Versa seat belts / air bags problems

seat belts / air bags problem

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2012 Nissan Versa Owner Comments

problem #1

Mar 012012

Versa 4-cyl

  • miles

A D V E R T I S E M E N T S

Reference: NHTSA campaign number: 14V138000 my vehicle has the exact same problem as NHTSA campaign number: 14V138000, but it is not included in the recall. It deactivates the passenger airbag when there is an adult sitting there. I took the car to the dealer several times. They calibrated the seat and the problem remained. They asked me to take my wife there, which I did. My wife sat in the front passenger seat and the airbag was deactivated (front passenger airbag off light came on). Then they asked her to sit in another brand new Nissan Versa 2012 and the passenger airbag was deactivated too. The dealer said the vehicle was within specification and there was nothing they could do and suggested that I call Nissan. I then called the Nissan consumer hotline and they said the threshold for the system to deactivate the airbag is 90-100 pounds. This is the wrong weight because there are small adults, such as my wife, who weigh less than the threshold and that causes the passenger airbag to turn off. The Nissan consumer hotline said there was nothing they could do either. This was about two years ago. For reference, Honda civic has a threshold of 65 pounds which is more reasonable and would correctly classify an occupant as a child or an adult. When I saw the news in March 2014 that Nissan is recalling about one million vehicles for this same problem I called Nissan and they told me my vehicle is not included in the recall campaign. I need your help to get Nissan to live up to their responsibility and correct this design flaw which is a very serious safety issue with the 2012 Nissan Versa. Nissan is aware of this and refuses to do anything about it. I do not want to wait until there is an accident and my wife gets hurt or worse because the airbag was disabled. Please help me.

- Burbank, CA, USA

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