The contact owns a 2002 Oldsmobile Alero. When the vehicle was turned off, it took repeated attempts to restart. The contact stated that the security light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ignition needed to be replaced. The failure recurred and the vehicle was taken to a local dealer who also diagnosed that the ignition needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was unknown. The failure mileage was 168,680.

- Newark, OH, USA

I have 2002 olds Alero it won't start. Changed the fuel pump and fuel filter. But my security light keeps flashing so I went online to see what could be the problem. And found many people with the same problem thats causing me which is that the security light keeps flashing and make the whole vehicle not start, think its locked which I don't understand cause it drives fine for few days and then kaput. This should be a recall or something.

- Vancouver, 00, USA

I purchased a 2002 V-6 Oldsmobile Alero sedan in Aug 2006 at 80,000 miles and at 85,000 miles in Sept 2006 already had my first repair on the ignition passlock system. The ignition lock cylinder was supposed to be replaced but in June of 2008 a failure occurred again with the ignition lock cylinder. I contacted superior Chevrolet mon July 21st in person and requested reimbursement for my repair that occurred at perry Chevrolet in columbia, mo. The service manager told me that I was out of the warranty limits but this was "an uncommon problem for the ignition lock cylinder to be replaced twice within 45,000 miles." His name was bernie smith. I then contacted GM customer service agent daniel churchill the same day 7/21/08. I was told I would be contacted between 11:30A and 3:30P on wed July 23rd 2008 but ws contacted at 4:30P with the news that the service advisor jerry at superior Chevrolet said this problem was "common for the mileage and age of the vehicle." I have yet to be reimbursed or given a straight answer of why the part failed.

- Columbia, MO, USA

I started having problems in Feb. Of this year(2005). The car would not start. Towed it to a dealer and they replaced the ignition cylinder. 3 days later was having the same problem. Took it back to the dealer and they then replaced the housing. Begining of June had the same problem occure agian. Towed it back to the dealer and they could not find anything wrong with it. Of course it started at the dealer. 2 weeks later and it still will not start agian. The security light was comming on before it stoped running. This is a problem that many people are having and it needs to be fixed. If you go to www.automotivehelper.com and go under Alero, you will find lots of complaints.

- Hedgesville, WV, USA