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NHTSA — Visibility: Power Window Devices And Controls Problems Seal Of This Might Hurt


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,545 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Oldsmobile Alero windows / windshield problems

windows / windshield problem

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2002 Oldsmobile Alero Owner Comments

problem #8

Sep 262007

Alero 4-cyl

  • Automatic transmission
  • 56,000 miles


On 9/26/2007 my 2002 olds Alero refused to start, I finally had to leave at at my job, it started the next day, I called the dealer (I had purchased it from drivetime) in Nov 2006, they stated that I had to bring it to their approved mechanic, I took it there, their mechanic stated it was the fuel pump and it would cost $755. That included the drivers window which fell into the door for the second time, I called drivetime who then put me on a repair assistance program, I drove the car home, that same day the car would not start again, it is now January 2008 and I still do not have a working vehicle and am refusing to pay for it. The mechanic called me back and said that it is the computer and he cannot fix it I now have to have it towed to the nearest dealer who may or may not fix it free of charge. I think its a disgrace, that a company can make such a piece of junk have all these complaints on it and nothing is done. I for one am not going to pay one more cent, the dealer could keep the car, and do with it whatever he wants, I realize this is a reposession but I am not a rich person and it is obvious that problems will only get worse with this vehicle, I think there should be a class action suit against GM, olds, drivetime for selling the lemon knowing all the problems these vehicles have.

- Phoenix, AZ, USA

problem #7

Apr 302007

Alero 4-cyl

  • Automatic transmission
  • miles
1. the drivers side window and passenger side window start to slow down when being rolled up or down, within weeks of noticing that the window will either fall to the bottom of the door or get stuck on the track. Have replaced each window motor twice and now replacing the drivers side for the third time. The window also has to be replaced this time, because of cracks. They have told me now, that Oldsmobile has changed the window motor and frame. Meaning that the entire things has to be replaced. Costing well over 600 dollars. If GM wanted to change the window settings and everything else shouldn't they have sent out a recall for this. Was also told by a GM dealer in parts that the windows were not lasting for the entire life of the car.

- Richmond, VA, USA

problem #6

Jun 152005

Alero 6-cyl

  • Automatic transmission
  • 80,000 miles
The driver and passenger windows constantly short circuit so they can not be opened. The driver window sounds like it is off track and has trouble closing. The passenger window stops working for no reason. The motors have been replaced by the dealer but the motor stopped working again. It would be nice to be able to roll down the window.

- Lehi, UT, USA

problem #5

Nov 292004

Alero 6-cyl

  • Automatic transmission
  • 51,000 miles


I have a 2 door 2002 olds. Alero that has many problems. My window regulators have broken on 3 different occasions. When this happens, my windows fall into the door and have no working capability. I went to an olds. Dealership to have this problem fixed. The dealership stated that the problem was not caused by anything I did. It costs a little over $1000 to fix both windows on every occasion that they break. I have paid this amount on two separate occasions and I feel that it's not right for me to be paying anything at all. I can't afford to get them fixed again nor do I feel that I have to. I continually drive around in the freezing cold weather w/broken windows that shouldn't have broken in the first place. I would really like someone to recall this problem because I have researched it and have found that I am not the first one to have this problem. There are hundreds of reports on just this problem not to mention plenty others.

- Indianapolis , IN, USA

problem #4

Mar 012006


  • 41,360 miles
2002 Alero window regulator is brittle and disintegrating causing window to fall down. The cd player was inoperative, the rear view mirror was loose and the low tire pressure monitor message came on.

- El Paso, TX, USA

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problem #3

Jul 162004

Alero 4-cyl

  • Manual transmission
  • 35,000 miles
Two door vehicle. The power windows mechanism that supports the window broke. The window will not roll up. Consumer had one side repaired by a mechanic.

- Mt Airy , MD, USA

problem #2

Dec 232004

Alero 4-cyl

  • Automatic transmission
  • miles
For the fifth time the window on my car has broken. Usually the window regulator goes out and the brackets break along with my window. This time, only the brackets broke and not the regulator. Problem is my car is no longer under warranty. I do not feel like I should have to pay for the repairs since my car is a 2002 model and this is the fifth time this has happened. Obviously something is not right with the situation.

- Mcalester, OK, USA

problem #1

Apr 012003

Alero 6-cyl

  • Automatic transmission
  • 29,000 miles
Leather on front dashboard and back passenger door is detaching from surface and bubbling. It is rather severe on the front dash. Cigarette lighter (one near front passenger foot) was poorly installed. It pops out all of the time. Front end makes loud scratching noise when moving slowly or breaking and turning. Drivers side window stopped working today. It went out without warning. Trunk smells like there has been a problem with water leaks. I've found interior trunk to be damp on occasion. Occasional water leaks on front passenger side (at feet). Appears to be condensation of some sort. Back cup holder pops out of place. Because of the defect, drink spills resulted in stained carpeting.

- Laplace, LA, USA

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