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NHTSA — Suspension: Front: Macpherson Strut Problems


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Oldsmobile Aurora suspension problems

suspension problem

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2002 Oldsmobile Aurora Owner Comments

problem #1

Sep 152004

Aurora 6-cyl

  • Automatic transmission
  • 26,750 miles


Clunking noise in front end/undercarraige, on turns or bumps, can be felt in steering, since 15000 miles (noticed sometime after imploded gas tank replacement). Four dealers worked on at least 10 times - replaced steering gear, lubed intermediate shaft, replaced strut bearings, replaced intermediate shaft, replaced rear shock - still clunks over bumps and steering grinding noise is back since intermediate shaft replacement. After steering gear replacement at 26750, severe vibration was noticed; took four attemts (3 dealers) to make acceptable finally at 36137. Headlamps flicker intermittently, generator replaced at 30311, 4 dealers say is normal. Fuel filler door still sticks intermittently, at least 3 repair attempts. Car does not feel safe with front end/steering/underbody clunking - feels like some component(s) is defective or prematurely worn out - each dealer made repair attempt, then when unsuccessful said vehicle was normal. One dealer never roadtested vehicle. Last dealer mechanic said needed rack, service manager said vehicle was normal. 43000 miles now - GM area service manager refuses to do any further repairs.

- Broadview Hts., OH, USA

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