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NHTSA — Steering: Rack And Pinion Problems

1998 Oldsmobile Intrigue (Page 3 of 4)

10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,767 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Oldsmobile Intrigue steering problems

steering problem

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1998 Oldsmobile Intrigue Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #28

Jan 042003

Intrigue 6-cyl

  • Automatic transmission
  • 80,907 miles

A D V E R T I S E M E N T S

Steering problems with the 1998 Oldsmobile Intrigue had to replace rack and pinion steering.

- Brighton, MI, USA

problem #27

Sep 252003

Intrigue 6-cyl

  • Automatic transmission
  • 71,500 miles
Steering: Rack and pinion 'binding' and kicks back on my 1998 Oldsmobile Intrigue.

- Germantown, TN, USA

problem #26

Jul 222003

Intrigue

  • Automatic transmission
  • miles
The rack and pinion needed to be replaced. The consumer stated most of the time the steering will not turn, she was in an accident because the steering wheel failed to turn.

- Alpharetta, GA, USA

problem #25

Mar 272003

Intrigue 6-cyl

  • Automatic transmission
  • 43,000 miles

A D V E R T I S E M E N T S

The rack and pinion steering has had to be replaced twice on this vehicle. Steering suddenly becomes very difficult to turn to the left (as if no power steering at all). If you are turning to the right you can easily turn the vehicle, however, left hand turns are impossible. The dealership making the repair agreed to pay 1/2 of the cost because they agreed the part was faulty and never should have happened the first time let alone twice. GM, however, refused to pay for either of the repairs and would not stand behind theirs.

- Mahomet, IL, USA

problem #24

Oct 062002

Intrigue

  • miles
While driving the vehicle at any speed the power rack and pinion (steering component make noise). See 8870 ES-02-003 and 8746 ea-01-038, dealer has been notified.

- Matthews, NC, USA

problem #23

Jul 022002

Intrigue

  • miles
Rack and pinion sxteering failed prematurely under normal usage, crest Oldsmobile service manager said that 60,000 miles wasn't considered early failure. The crest general manager told me to call Oldsmobile customer assistance. The customer assistance person told me that without the crest service manager's O.K., he could do nothing. The repair cost was $1449.

- Richardson, TX, USA

problem #22

Jun 032002

Intrigue

  • miles

A D V E R T I S E M E N T S

I complained to the dealer that sold me the car but of course that fell on deaf ears. My wife, infant son & I were driving at approx. 35 mph when I turned right I could not pull it back to the left without using brute force. At that point I just had to pull over & call a tow truck. I'm just glad I was driving at the time & not my wife who would not have been able to recover control of the vehicle. Needless to say I am very upset that a 1998 vehicle or any newer vehicle would have such serious safety issues. I sincerely hope your department resolves this with GM. Not to mention the $1000 in repair costs.

- Tonawanda, NY, USA

problem #21

May 012002

Intrigue

  • miles
About I month ago the steering began being very difficut to turn to the left. It begins from a parked position and continues after the car is in motion. It is as though the car does not have power steering. It actually is more difficult to turn left than a standard steering(no power steering) vehicle. I worry about having to make a sudden left turn to avoid an accident, depending on the circumstances, I may have a problem. I have not had any accidents or driven over any bumps or holes that could cause this problem. I have never seen a car be this difficult to steer to the left. I saw a newspaper article by nedra pickler that promted me to check your website. Please advise asap what I should do.

- Highland Park, IL, USA

problem #20

May 202002

Intrigue

  • miles
No summary listed for above vehicle.

- Poughkeepsie, NY, USA

problem #19

Oct 022001

Intrigue

  • Automatic transmission
  • miles
Experiencing problem with the power steering whic make it very stiff and difficult to turn. The problem was the pump and possibly the rack and pinion needed to be replaced

- Hempstead, NY, USA

problem #18

Sep 252001

Intrigue

  • miles

A D V E R T I S E M E N T S

I have had multiple failures of the front rack and pinion streering gear and related components. Each repair has lasted an estimated 12,000 miles until returning. The symptoms are a banging noise at low speeds while turning with some loss of control. During the last failure period, I allowed the situation to continue to see if it would worsen and it indeed has. The present estimate from the dealer to repair the problem is $1,500. Previous repairs had been done under warranty. I drive an average of 500 miles per week at hiway speeds and am greatly concerned about my safety.

- South Haven, MI, USA

problem #17

Jun 202001

Intrigue

  • miles
Rack and pinion steering went out at 50,000 miles. Also, consume R feels that this should not happen, and that Oldsmobile should pay for it since vehicle is only 3 years old.

- Raleigh, IL, USA

problem #16

Jun 202001

Intrigue

  • Automatic transmission
  • miles
Consumer states that steering: Gear: Shaft pinion failed. Rack and pinion was replaced, GM offered to split the cost, however consumer did not find this acceptable.

- Raleigh, IL, USA

problem #15

Apr 172001

(reported on)

Intrigue

  • Automatic transmission
  • miles
4/11/2000, replaced intermittant steering shaft, replaced steering shaft, replaced steering rack and pinion and adjusted front toe. 5/25/00, replaced master switch assy. Fog light repaired. Damaged shift indicator light, inoperable bulbs, lamps replaced. Mirror light repaired. 6/01/00, vehicle towed in, new battery replacement,

- Chicago, IL, USA

problem #14

Jan 141999

Intrigue

  • miles
After car sitting, then starting put car in gear there is a popping/clicking in front. I have had new front rack put on, had them check cv joints, and struts. I have taken this car back to the dealer many, many times they can not find the problem. I took a mechanic (not dealer) and he suggested checking the caliper hardware and brakes. I am at my wits end. Now my rotors have the deep groves and was told by dealer the could not locate the problem!!! is this car a lemon?

- Clinton, IN, USA

problem #13

Feb 202001

Intrigue

  • Automatic transmission
  • miles
While driving power steering gave out, and consumer ended up running into a field. Contacted dealer, and dealer was not willing to do anything. Rack and pinion assembly locked up could not turn.

- Lancaster, PA, USA

problem #12

Sep 152000

Intrigue

  • miles
I think the rack and pinions failed due to manufactor flaw so far the third one on car is holding up.

- Lanse, MI, USA

problem #11

Jun 192000

Intrigue

  • miles
This is the third time that the steering rack and pinion needs to be replaced on this car. In talking with the service department at leidy's in mifflintown pa, they mentioned that they have been fixing numerous olds Intrigue's steering racks. This appears to me to be a manufacture defect that needs to be addressed before serious injuries or fatalities occur. I no longer trust this car to be reliable and would not recommend it to anyone looking to buy.

- Millerstown, PA, USA

problem #10

Jul 082000

(reported on)

Intrigue

  • miles
The steering rack and pinon has been replaced 3 times within 20,414 miles, last replaced at 20,414 miles, my warranty expires in Nov. 2000 and will have to pay $900 dollars for the next replacement which I am sure it will need.. brake rotors were resurfaced at 9256 miles and are bad again at 20,414 but the dealer and GM customer service said that this was normal wear and the dealer said it is beyond their warranty and will not resurface the rotors again but will resurface for $288 dollars. The brakes shutter when they get warm and causes sever vibration when braking hard. Both these problems appear to be a manufactures defect as other owners are having simular defects.

- Loveland, CO, USA

problem #9

Jun 121998

Intrigue

  • miles
There has been about 10 attempts to have steering problem corrected pump & rack has been replaced and still have a problem rear brakes warped dealer refused to fix would do only front defective pitted rotors under warr.problems reported when first purch.car steering is a danger wanted to return car too many repairs and not fixed

- South Euclid, OH, USA

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