Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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NHTSA — Air Bags: Frontal Problems

10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
40,818 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Plymouth Voyager seat belts / air bags problems

seat belts / air bags problem

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1998 Plymouth Voyager Owner Comments

problem #20

Nov 182009

Voyager

  • 183,000 miles

A D V E R T I S E M E N T S

The contact owns a 1998 Plymouth Voyager which was purchased in 2000. He received a recall letter from Chrysler and did not have any failures on the vehicle at that time. NHTSA campaign id number: 02V293000, air bags frontal. After the contact received the letter, the airbag warning light illuminated on the warning panel and the horn failed to operate normally. The vehicle was taken to the dealer for repairs per the above mentioned recall; however, he was told the clock spring assembly part was on backorder and would not be available for a month. The failure and current mileages were 183,000. The VIN was not available.

- Oftrey, FL, USA

problem #19

Oct 132003

Voyager 4-cyl

  • Automatic transmission
  • 98,000 miles
First when I bought the van and had to replace had gasket which I was told that this is a common problem for this van, yet there is no recall. Then on October 13th 2003 I was in a auto accident when I was stopped at a light I was hit from the rear by a women doing 30-35 mph I hit people in front of me and the van was totalled but yet the airbags did not deploy. I still have the van, my wife and I were both hurt. Can you tell me if there is a recall on the airbags not deploying.

- Bel Air, MD, USA

problem #18

Feb 162004

Voyager

  • 90,000 miles
The airbag sensor light continued to stay on and horn the was inoperative. The dealer stated the air bag clock spring had failed. A recall was issued, however the vehicle identification number was outside of the remedy scope. The valve cover gasket leaked oil while the vehicle was still under warranty. The vehicle was taken to the dealer who claimed they couldn't find a leak. The vehicle was taken to two other technicians who both agreed that there was a leak. The serpentine belt cracked at 90000 miles. The transmission cooler line clamps were replaced.

- Wayne, PA, USA

problem #17

Apr 032004

Voyager 6-cyl

  • miles

A D V E R T I S E M E N T S

1998 Plymouth Voyager was involved in an accident and the air bags did not deploy.(nar) another driver attempted to make a right hand turn from the median and ran into the consumers vehicle. The consumer received recall#02V293000 via mail. The impact was on the front passenger side and the vehicle was totaled.

- Round Lake Beach, IL, USA

problem #16

Apr 142004

Voyager 6-cyl

  • Automatic transmission
  • 94,000 miles
While driving, the air bag light illuminated and the horn/cruise control intermittently failed. Recall#02V29300. The dealership would not repair because the VIN was not included in the recall. The consumer was told the colck spring was the problem.

- Lecanto, FL, USA

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problem #15

Jan 012004

Voyager 6-cyl

  • Automatic transmission
  • miles
The horn malfunctioned. The consumer had the vehicle inspected after the air bag light flashed. The consumer was told that the clock spring needed to be replaced. A recall was issued for this make, model and year but this vehicle was not included in the recall. The air bag light remained lit and the turn signal went out.

- Fort Myers, FL, USA

problem #14

Apr 202004

Voyager 6-cyl

  • 115,000 miles

A D V E R T I S E M E N T S

The consumer received recall 02V293000 regarding the air bag clock spring failure. After putting the vehicle on the diagnostic machine, a different code came up that didn't match the recall code. The dealer claimed that unless the codes matched the recall, the repair work will not be done.

- Flint, MI, USA

problem #13

Oct 302003

Voyager 4-cyl

  • Automatic transmission
  • miles
Driving down road on haskell in dallas, tx im not sure if I hit a pot hole or not but all of a sudden both air bags steering and dashboard deployed.

- Grand Prairie, TX, USA

problem #12

Aug 252003

Voyager 6-cyl

  • Automatic transmission
  • 67,000 miles
The horn assembly sounded off and on intermittently, which caused a short through the vehicle. While pressing the horn there was one minute communication. At times it stayed on for 30 seconds to a minute. The problem was diagnosed for a cost of $350. When the dealer diagnosed it, the cost went up to $1000. As a result of the problem being in the steering unit which housed the air bag. Dealership disconnected the horn.. there was a recall regarding the clock spring which was replaced.

- San Rafael, CA, USA

problem #11

Apr 102003

Voyager

  • 99,000 miles
The air bag deployed without impact.

- Folkston, GA, USA

problem #10

Sep 032002

Voyager 4-cyl

  • Automatic transmission
  • 70,367 miles

A D V E R T I S E M E N T S

My 1998 Plymouth Voyager is not on the recall list for the clock spring replacement. I experienced the same problem with this vehicle and had it fixed before the recall came out. Chrysler is now refusing to reimburse me for the repair claiming it is not in the original recall list. I believe the recall list is not reaching all of the effected vehicle's and should include all 98 Voyager.

- Wichita, KS, USA

problem #9

Dec 301999

Voyager

  • Automatic transmission
  • miles
While driving 28mph had a head-on accident with a truck, driver airbag inflated, however passenger airbag came out not inflated. Driver and passenger were injured.

- St Martinville, LA, USA

problem #8

Apr 072001

Voyager

  • miles
Consumer was sitting at stop light 50feet in traffic and was hit from rear by another vehicle. Dual airbags didn't go off, and passenger's seat broke at top. Dealership was aware of problem.

- New Martinsville, WV, USA

problem #7

Apr 052001

(reported on)

Voyager

  • miles
Air bag light and engine check light illuminated on the dash, also, when driving without prior warning head gasket needed replacing.

- Lanham, MD, USA

problem #6

May 292000

Voyager

  • miles
Was driving at 45mph. Saw an object on the road (looked like tire/wheel), but didn't have enough time to avoid the obstacle. My van ran over the obstacle, and hit the undercarriage of the vehicle. We did not feel any impact at all. After driving over the obstacle, both the driver and passenger side air bags deployed. Contacted Chrysler. They sent a special investigator to check the vehicle. After 1 month, received a letter from Chrysler declining any manufacturing responsibility in this matter. I would appreciate any assistance you could provide. Thanks.

- Powell, OH, USA

problem #5

Jan 032000

Voyager

  • miles
While driving 45mph another vehicle made a "U" turn without warning. Voyager hit other vehicle which pulled over to the right, rearending vehicle. Driver's side was damaged. Upon impact, neither air bag deployed. 2 rear passengers were thrown forward into the bucket seats, even though both were buckled in. Neither shoulder belts restrained the 100lb child or the 70lb child. Paramedics arrived on scene & treated everyone. Driver in hospital next day for torn ligaments & in need of therapy.

- Sacramento, CA, USA

problem #4

Oct 091999

Voyager

  • miles
When involved in a head-on crash, there was no deployment of the driver's side or passenger's side air bags. Front end damages totaled $4.300.00. The van is being repaired.

- Maryville, IL, USA

problem #3

Oct 091999

Voyager

  • miles
When involved in a head-on crash, there was no deployment of the driver's side or passenger's side air bags. Front end damages totaled $4.300.00. The van is being repaired.

- Maryville, IL, USA

problem #2

Oct 091999

Voyager

  • miles
When involved in a head-on crash, there was no deployment of the driver's side or passenger's side air bags. Front end damages totaled $4.300.00. The van is being repaired.

- Maryville, IL, USA

problem #1

Mar 101999

Voyager

  • Automatic transmission
  • miles
Consumer was in a accident, hitting a other car and air bag did not deploy.

- Springville, NY, USA

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