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NHTSA — Latches/Locks/Linkages: Hatchback/Liftgate: Lock Problems


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Pontiac Aztek accessories - exterior problems

accessories - exterior problem

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2002 Pontiac Aztek Owner Comments

problem #4

Apr 272004


  • miles


I have taken my 2002 Aztek to the dealer repair shop 6 times with complaints that the rear liftgate/hatch release mechanism does not always work with the remote and interior release buttons, and that it is especially worse in colder weather. Repeated attempts to open it have to be made. The first 3 complaints resulted in 3 separately-dated repairs during the first warranty year, but the problem continues. A dealer service agent informed me on April 27, 2004 that a service bulletin by Pontiac is out but he did not know the details yet and neither do I. I will follow-up with that information without any assurance.

- Pittsburgh, PA, USA

problem #3

Oct 232003

Aztek 6-cyl

  • Automatic transmission
  • 41,000 miles
Loud knocking noise in engine. We had it in the shop twice so they could remove and disassemble the engine and replace all six pistons, rod bearings and gaskets. First time at 34,000 miles, second time at 46,000 miles. Currently at 51,000 miles and engine noise is back. Front left wheel bearing went out at 41,000 miles. Left front wheel bearing went out at 51,000 miles. Fly wheel rattles. Rear hatch only works intermittently after 2 repairs.

- Manistee, MI, USA

problem #2

Feb 222004

Aztek 6-cyl

  • Automatic transmission
  • 10,000 miles
Rear hatchback release does not work properly. Requires manual opening while pushing hatch release button.

- Lake Orion, MI, USA

problem #1

Feb 012003


  • Automatic transmission
  • miles
Rear hatch defective. Will not open.

- Rhinelander, WI, USA

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