Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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NHTSA — Steering Problems

2009 Pontiac G6 (Page 5 of 7)

CarComplaints.com Notes: The 2009 is starting to have the same problems as previous model years, including the headlights blowing out due to bad connectors.

The wiring harness connections aren't a big deal to replace, as long as your dealer or mechanic doesn't charge you an arm & a leg to "diagnose" the problem.

10.0

really awful
Crashes / Fires:
9 / 4
Injuries / Deaths:
5 / 0
Average Mileage:
81,356 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Pontiac G6 steering problems

steering problem

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2009 Pontiac G6 Owner Comments (Page 5 of 7)

« Read the previous 20 complaints

problem #56

Dec 292014

G6

  • 168,750 miles

A D V E R T I S E M E N T S

I was driving home from work on the highway and went to change lanes and my vehicle was difficult to steer. I had to pull over and have my car hauled home. I had a mechanic look at it and he informed me about a recall for the electronic power steering assist. I contacted dealership where I purchased it and they said it wasn't part of the recall for this defective part even though it matches the year, make, and model.

- Cooper, TX, USA

problem #55

Nov 042014

G6

  • 138,000 miles
I was pulling into a parking spot and my power steering went out. Restarted the car seemed to resolve it for a day or two. Now it happens several times. When contacted dealer about a recall, I was told mine was not covered under recall and they could fix it for $800. When it or if it becomes a recall I could be reimbursed. At this point I have no choice but to deal with it. It's my only car and don't have money for repair.

- Orrum, NC, USA

problem #54

Nov 032014

G6 4-cyl

  • 83,350 miles
Multiple instances of loss of power steering. In all cases vehicle was driven out of the traffic lanes, parked and engine shut off. Power steering was eventually restored on restart. There was no obvious pattern to the loss of power steering. Vehicle was taken to authorized GM service center for repair. Diagnostics trouble code C0545 steering wheel torque input resulted in replacement of a faulty steering column, reprogramming and setup at a cost of $741. Similar power steering issues are mentioned in NHTSA campaign id number 14V153000 but the VIN of my vehicle is not included in that recall.

- Albuquerque, NM, USA

problem #53

Dec 172014

G6 4-cyl

  • 97,000 miles

A D V E R T I S E M E N T S

Faulty steering torque sensor. Recall on year, make, model but doesnt include my VIN NHTSA recall # 14V-153, GM bulletin 14116. While my wife was driving the car it made an alarm noise, then the steering became almost impossible to turn. She was able to bring my car to a stop on the shoulder without hitting anything. After staring and stopping the car multiple times, around 10 minutes later, the steering returned. I contacted GM and they opened a case # [xxx]. they said to bring to the dealer and have it diagnosed. After paying $93 they said it was the steering torque sensor, which was a recalled item on a 2009 G6, but not my particular car. The dealer wanted over $750 to fix the problem. I disputed this to the dealer and they contacted GM who agreed to lower the cost to $250 which I disputed. Now the car has no power steering at all. After trying to discuss this further with GM directly, the senior adviser told me my case was closed. I was told I agreed to the cost assistance which I didn't. I am waiting to hear back from a higher level GM adviser to solve this problem. After reading the NHTSA complaints about other 2009 G6 non recalled steering problems which are exactly the same problem as the recalled ones I feel this problem should be recalled and fixed before someone get hurt. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Weare, NH, USA

problem #52

Dec 032014

G6 6-cyl

  • 112,788 miles
I became the recent owner of the above vehicle. There is a noise from the steering column and the power steering is slightly hard to turn. There are two recalls for power steering problems with this vehicle however Chevrolet customer service says that there are no active recalls for the steering problems on this car. They gave me a reference #71-1410099624 for my call. This car is driven by college student daughter and I would not care for her to get stranded due to the steering power problem. I do not mind sending the car to a private mechanic, but I would rather take the car to a GM dealer if it qualifies for a recall.

- Miami, FL, USA

problem #51

Dec 032014

G6

  • 100,000 miles
The contact owns a 2009 Pontiac G6. The contact stated while driving approximately 25 mph and attempting to make a right turn, the steering wheel seized. The contact slammed the brakes to avoid hitting a child which caused her to hit her head on the steering wheel. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The contact was made aware of NHTSA campaign id number: 14V153000 (steering), but the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Clinton, MI, USA

problem #50

Oct 172014

G6

  • 148,780 miles

A D V E R T I S E M E N T S

I was in a drive thru line at a local restaurant, when I attempted to move forward in line the power steering was not working and a power steering failure light appeared in the radio display screen. I had to turn off the ignition and restart the vehicle to clear the condition. This same problem occurred while pulling into a gas station. As I exited the highway and entered a gas station I lost power steering. On this occasion I was traveling at approximately 5 to 7 mph. I again had to shut off the ignition and restart to clear this condition. This problem has occurred on approximately 3 additional occasions.

- Capac, MI, USA

problem #49

Nov 142014

G6

  • 105,400 miles
I turned into the parking lot where I worked. Alarm sounded, power steering went out, difficult to steer the car. Radio displayed: Power steering light. After work shift was done, power steering functioned. Carefully drove home. On route turned right onto to street, power steering went out & power steering light came on again. Swerved into turning lane: Steering was to difficult. Fortunate no one was in the lane. Carefully drove home. Power steering came back in. Next day, called dealer ship & GM. GM told me that there are three companies who made the electric power steering assist part for my model of G6 and that only one has been recalled. Even though I am having the same dangerous problem with my power steering, my VIN has not been included in the recall because my part came from one of the other two manufacturers. GM will not pay to have the part replaced. I'm driving my car, only when absolutely necessary, for very short distance to work, being very careful not to turn wheel too tightly, because the power steering assist has failed during turns. My concern is safety, the high cost of the repair and that other G6S & cars that are not under the recall, also have the defective electric power steering assist. The car is almost impossible to steer, even at low speeds, when the assist turns off. If this had happened to me while at a higher speed, I am sure I would have run into another car or off the road. I know I can't be the only 2009 G6 owner, not under the recall, having this power steering failure. I live alone. This is my only means of transportation. We are in a winter storm watch. GM has opened a case # [xxx] and reported it to the dealership. I am supposed to call for an appointment. They will charge $55 just to "diagnose" the problem. I understand it is expensive to repair. GM will not pay for the repair. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Grandville, MI, USA

problem #48

Oct 062014

G6

  • 82,450 miles
On day of incident...drove approx 6 miles before complete failure of power steering which occurred after accelerating from full stop (stop sign). Did not regain power steering function for 3 miles until engine was shut completely off and restarted.

- Lowell, OH, USA

problem #47

Nov 032014

G6

  • 78,000 miles
The contact owns a 2009 Pontiac G6. While driving approximately 30 mph, the steering wheel seized and excessive force was required in order to steer. The contact also stated that the power steering error displayed and a loud chime sounded throughout the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.

- Gaithersburg, MD, USA

problem #46

Oct 252014

G6 4-cyl

  • 51,054 miles

A D V E R T I S E M E N T S

Vehicle power assist steering failed at speed.

- Colchester, VT, USA

problem #45

Oct 092014

G6

  • 64,000 miles
The contact owns a 2009 Pontiac G6. The contact stated that while driving 40 mph, the steering wheel became difficult to turn. The power steering warning indicator was illuminated. The problem was recurring. The vehicle was taken a dealer. The technician was not able to diagnose or repaired the failure. The manufacturer was not notified about the failure. The approximate failure mileage was 64,000.

- Overland Park, KS, USA

problem #44

Jul 072014

G6

  • 120,666 miles
The contact owns a 2009 Pontiac G6. The contact stated that while driving approximately 5 mph, the steering wheel became difficult to turn as the ESC warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacture was made aware of the failure and stated that the VIN was not included in recall NHTSA campaign number: 14V153000 (steering). The failure mileage was 120,666.

- Fort Myers, FL, USA

problem #43

Feb 032014

G6

  • 125,000 miles
The contact owns a 2009 Pontiac G6. The contact stated that while driving at an unknown speed, the steering wheel seized and excessive force on the steering wheel was required. The vehicle was taken to the dealer for a diagnostic testing. The technician rebuilt the steering column and replaced the lower control arm. The contact referenced NHTSA campaign number: 14E04000 (steering) and NHTSA campaign number: 14V153000 (steering. However, the VIN was not included in any recalls. Also, the contact indicated that the battery had to be replaced four times due to electrical voltage fluctuations. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.

- Oak Park, MI, USA

problem #42

Sep 222014

G6

  • 89,000 miles
The contact owns a 2009 Pontiac G6. While driving approximately 5 mph, the power steering failed and the power steering warning indicator illuminated. The steering wheel became extremely difficult to turn. The contact was able to maneuver to a safe location where the engine was turned off. After restarting, the vehicle resumed normally. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 89,000.

- Bayou La Batre, AL, USA

problem #41

Sep 122014

G6

  • 55,000 miles
On Sep 12th 2014 there was a fire in my 2009 Pontiac G6. Luckily someone nearby had a fire extinguisher and put it out, and all occupants escaped unharmed. It is currently at a GM dealer in owing mills md, and they told me that their assessment is that the power steering hose somehow came to rest on the exhaust pipe or catalytic converter, or that the heat shield around the hose had broken. This then caused the power steering fluid to hit the exhaust system which then caused the fire. Another mechanic that I had it towed to before the dealer (I assumed going to the dealer to diagnose the cause of the problem was best) told me that he cannot believe that they would design the car so that the power steering hose would be so close to such hot parts--an insurance adjustor who say the car today also said that the replacement that the dealer has since put in is in the spot that it was designed for, but he too cannot believe how careless it was to design it there-I looked online and saw a number of other posts from people that had this exact problem-the resulting fire destroyed the air conditioner hose assembly, and the mechanic at the dealer told me it also damaged the evaporator line-he also told me that it is amazing that it was designed to be so tight to the exhaust system-thank god no one was hurt, and when the fire happened the car was being driven slowly in a neighborhood, instead of on the highway which it had just exited.

- Oak Park, MI, USA

problem #40

Feb 252014

G6

  • 87,000 miles
The contact owns a 2009 Pontiac G6. The contact stated that while driving approximately 55 mph the power steering suddenly malfunctioned making the steering wheel very difficult for the driver to turn. The contact indicated that prior to the malfunction occurring a chiming noise was activated inside the vehicle. After turning the engine off and back on the vehicle operated as normal before the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the failure was caused by faulty wiring inside the steering column. The steering column was replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 87,000

- Ray, MI, USA

problem #39

Aug 082014

G6 4-cyl

  • 110,171 miles
For several week, car has been displaying "power steering" message, at which time the vehicle becomes difficult to steer. At the referenced incident above, the "power steering" message illuminated and the vehicle power steering failed, and did not return to operation, even after turning off and re-starting car. This model is not part of the current GM recall, although 2009 G6's have been recalled.

- Wilmington, DE, USA

problem #38

Jul 242014

G6 4-cyl

  • 89,000 miles
Wife was driving vehicle onto rt 46 here in austintown, Ohio when the power steering light came on and she lost steering. She had not reached the speed limit of 40mph when this occurred. She managed to get the vehicle of the road and into a gas station lot going up over a curb parked it and then called me to come and get her. I drove the vehicle home about a quarter of a mile without the power steering. I then called Pontiac's customers services and to no prevail got any satisfaction. I then made an appointment with spitzer autoworld here in lordstown, Ohio for Friday Aug 1st.,had the vehicle looked over, they told me that the problem was with the steering column and that it has to be replaced. I see that GM has recalls for steering problems on the same year, make and model but my VIN# doesnot fall in this recall. So as of Monday Aug 1st I will be back on the phone with Pontiac.

- Austintown, OH, USA

problem #37

Jul 242014

G6 4-cyl

  • Automatic transmission
  • 89,500 miles
The contact owns a 2009 Pontiac G6. The contact stated that while driving at 25 mph the steering wheel became difficult to turn. The vehicle had not been repaired. The contact was made aware of a recall notification under NHTSA campaign number:14V153000 (steering) but the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,500. Updated 9/4/14 updated 12/16/2014

- Youngstown, OH, USA

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