NHTSA — Steering Problems

2009 Pontiac G6 (Page 6 of 7)

CarComplaints.com Notes: The 2009 is starting to have the same problems as previous model years, including the headlights blowing out due to bad connectors.

The wiring harness connections aren't a big deal to replace, as long as your dealer or mechanic doesn't charge you an arm & a leg to "diagnose" the problem.

10.0

really awful
Crashes / Fires:
9 / 4
Injuries / Deaths:
5 / 0
Average Mileage:
82,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Pontiac G6 steering problems

steering problem

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2009 Pontiac G6 Owner Comments (Page 6 of 7)

« Read the previous 20 complaints

problem #39

Aug 082014

G6 4-cyl

  • 110,171 miles

A D V E R T I S E M E N T S

For several week, car has been displaying "power steering" message, at which time the vehicle becomes difficult to steer. At the referenced incident above, the "power steering" message illuminated and the vehicle power steering failed, and did not return to operation, even after turning off and re-starting car. This model is not part of the current GM recall, although 2009 G6's have been recalled.

- Wilmington, DE, USA

problem #38

Jul 242014

G6 4-cyl

  • 89,000 miles
Wife was driving vehicle onto rt 46 here in austintown, Ohio when the power steering light came on and she lost steering. She had not reached the speed limit of 40mph when this occurred. She managed to get the vehicle of the road and into a gas station lot going up over a curb parked it and then called me to come and get her. I drove the vehicle home about a quarter of a mile without the power steering. I then called Pontiac's customers services and to no prevail got any satisfaction. I then made an appointment with spitzer autoworld here in lordstown, Ohio for Friday Aug 1st.,had the vehicle looked over, they told me that the problem was with the steering column and that it has to be replaced. I see that GM has recalls for steering problems on the same year, make and model but my VIN# doesnot fall in this recall. So as of Monday Aug 1st I will be back on the phone with Pontiac.

- Austintown, OH, USA

problem #37

Jul 242014

G6 4-cyl

  • Automatic transmission
  • 89,500 miles
The contact owns a 2009 Pontiac G6. The contact stated that while driving at 25 mph the steering wheel became difficult to turn. The vehicle had not been repaired. The contact was made aware of a recall notification under NHTSA campaign number:14V153000 (steering) but the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,500. Updated 9/4/14 updated 12/16/2014

- Youngstown, OH, USA

problem #36

Feb 012013

G6

  • 55,310 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Pontiac G6. The contact stated that while driving at approximately 10 mph, an audible alarm activated inside the vehicle as the power steering warning light illuminated.in addition, the power steering failed and the steering wheel was difficult to maneuver. The failure occurred on multiple occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column and the power steering torque sensor failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 55,310.

- Elkhorn, WI, USA

problem #35

Jul 022013

G6 4-cyl

  • 30,000 miles
The contact owns a 2009 Pontiac G6. The contact stated while driving at an unknown speed, the steering wheel became difficult to maneuver. The contact mentioned that the vehicle was not included in NHTSA campaign number: 14V153000 (steering). The vehicle was taken to an independent mechanic. The technician diagnosed that the electronic steering motor module assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 30,000 and the current mileage was 31,000. Updated 09/02/14 updated 09/18/2014

- Janesville, WI, USA

problem #34

Jul 192014

G6 6-cyl

  • 70,000 miles
At low speed the vehicle made a loud "pop" sound, which was immediately followed by smoke filling the interior via the air vents. The car was immediately shut off and the hood opened. The engine compartment was on fire with flames between the engine and fire wall. Upon putting the fire out it was found that the power steering fluid had leaked out of the car onto the exhaust manifold, resulting in melting the engine wiring and other components. The entire side of the car was sprayed with power steering fluid and the top of the fender had black soot from the fire. The hood pad and fire wall insulation showed large amounts of fire damage.

- West Haven, CT, USA

problem #33

Feb 222014

G6 4-cyl

  • 137,288 miles

A D V E R T I S E M E N T S

On 2/22/14 around 8:40 am, I was traveling to work. I had stopped at an intersection and was waiting for the left turn signal to turn green. When the turn signal turned greened I proceeded to turn; however, the steering wheel would not turn. I was in utter panic. I pulled as hard as I could and barely got it to turn in time to avoid hitting another car that was preparing to make the right turn and a pedestrian waiting on the curb to cross. I continued driving to stop from impeding traffic and tried to move the steering will but I had completely lost powering steering. I had to try and turn off a busy congested main street, when I did my car swung out really far due to lack of power steering. I'm just glad that I waited before turning or else I would have been hit by a city bus. I parked and called a tow truck and they towed my car to a GM dealership. When I asked if there was a recall because of the dangerous nature of the occurrence, the dealer said there was no recall on file for my VIN so I had to pay over $750 for the repair.

- Salinas, CA, USA

problem #32

Jul 012014

G6

  • 120,000 miles
The contact owns a 2009 Pontiac G6. The contact stated that the power steering failed and the steering wheel became difficult to maneuver. As a result, the driver crashed into another vehicle. The contact mentioned that the air bags failed to deploy. A police report was filed. The driver sustained injuries. The vehicle was destroyed. The contact stated that the vehicle was included in NHTSA campaign number: 14V153000 (steering). The manufacturer was made aware of the failure. The failure and current mileage was 120,000.

- Fontana, CA, USA

problem #31

Jun 102014

G6 4-cyl

  • 62,800 miles
I went to turn right into the parking lot at work and when I hit the brake the steering wheel wouldn't turn. I hit the brakes to avoid hitting the ditch and then the steering wheel turned. This has happened several times and it seems to be when I am trying to make a turn of some sort.

- Willard, NC, USA

problem #30

Jun 122014

G6

  • 67,000 miles
The contact owns a 2009 Pontiac G6. The contact stated that while driving 25 mph, the power steering light illuminated as the steering failed. The driver restarted the vehicle and the vehicle functioned properly. The vehicle was taken to the dealer for inspection and they stated that the power steering control module needed to be replaced. The vehicle was not repaired. Also, the contact stated that the air bag light was illuminated but did not know the cause of failure. The manufacturer was notified of the failures. The failure mileage was 67,000. Updated 8/11/14

- Bethal Pennsylvania, PA, USA

problem #29

Mar 052014

G6 4-cyl

  • 114,560 miles

A D V E R T I S E M E N T S

As I was coming around a turn at my house, I lost all electrical it was like my car shut off. I was close to hitting a stop sign and a house on my street. I did go up the curb. I lost power steering so my steering wheel was harder to turn. Once I got the car stopped my vehicle came back on automatically. At 116,000 miles I drove to ripley and parked my car at work. When I went out to lunch my car would start, but wouldn't move forward. It would only go in reverse and roll backwards. I ended up replacing the transmission and some wires. I don't know if this could be a defect, but it only had 116,000 miles and they are supposed to last at least until 200,000.

- Ravenswood, WV, USA

problem #28

Jul 012011

G6

  • miles
I have a 2009 Pontiac G6. When I first bought it I thought it was a GEM after a few months my head lights would burn out a few times a month. After replacing them I noticed the actual wiring was melted. My passenger rear door won't lock or unlock. While driving through a storm my wipers stopped working. My wiper fluid won't come out only makes the sound. My power steering will turn off randomly. Stock radio stopped working. Now my break lights are acting up and won't light. My shifter also has been acting strange. Sometimes it won't shift. Blinkers blew out same time as brake lights. This car is nothing but a hazard.

- Forest City, PA, USA

problem #27

Apr 162014

G6 4-cyl

  • 38,000 miles
The car has had significant electrical problems since its purchase. To summarize: I had an ignition fuse repaired in 2009 when the car turned off suddenly while I was driving. Replaced a faulty headlight socket that was melted to the inside housing, have replaced an excessive number of light bulbs in the car, and have also had the power door locks fail. Most recently, remote ignition was not working, but was later fixed after a major repair last month to the power steering. I was driving the car when my power steering failed. Had it towed to a local GM dealership, who said my power steering control module had to be replaced at a cost of $750 dollars. Was aware of a recall for 2009 G-6's for power steering, but dealership seemed to have no information regarding recall. Was told that my VIN was not included in any recalls. Contacted GM, who told us to wait for a new round of recall letters to be distributed. In the meantime, it takes 6 days for the repairs, and only after significant questioning did the dealer admit that parts were hard to find due to the recall. We asked the dealership to let us have the faulty part to pursue action from GM. Dealer told us they had thrown parts away, despite this being against GM protocol. They located our part after we pushed them to investigate (car had been repaired that very morning, parts had not been thrown away), and assessed a $100 core charge. Have been bounced back and forth between GM and dealer since, with no responsibility taken by either party. Most recently, GM said they will not pay for reimbursement, and dealer said the parts they repaired were not recalled so they are not responsible either. As these parts are unlikely to break without cause, and don't need frequent servicing, it's clear that they are faulty. This is a major safety issue. GM needs to reexamine their recall.

- Pittsburgh, PA, USA

problem #26

Oct 072012

G6 6-cyl

  • 48,000 miles
When turning the steering wheel, makes a loud scraping sound. Sometimes hard to turn wheel especially making turns.

- Irmo, SC, USA

problem #25

May 052014

G6 4-cyl

  • 90,000 miles
Will start making a noise when driving. Steering wheel will shake, here noise. Bad intermediate shaft. Their are so many car with this problem their should be a recall for this.

- Grand Junction, MI, USA

problem #24

Jan 102014

G6 4-cyl

  • 103,000 miles
My power steering failed. Isn't on the power steering failure recall notice. The notice needs expanded.

- Fort Madison, IA, USA

problem #23

Feb 242014

G6

  • 115,000 miles
I experienced the very problem they are seeing with no power steering on my Pontiac G6. It at times would work and then it would just quit working while driving didn't matter the speed. I took it to my local GMC dealer and they told me it was my power steering column would need to be replaced because the part that failed was part of the column. I went ahead and had them do the work which ended up costing me $625 dollars. Only to find out when getting home that there was a recall. I contacted Pontiac and they said that my zn # was not part of that recall but the work done was for that exact problem.

- Cobb, WI, USA

problem #22

Apr 232014

G6 4-cyl

  • 113,000 miles
As I was driving, my power steering assist was suddenly lost with no oncoming warning signs. My driver notification showed a notification of "power steering" after a chime sounded. This happened suddenly and has so far kept happening intermittedly. GM did send me to a dealer to get the issue looked at. The dealer they recommended was not helpful at all. They did not document why I was there when we made the appointment on the phone, after the diagnostic test, the dealer would not give me any information as to the cause of problem or whether or not they felt it was in accordance with the recent recall. The dealer told me that I needed to have my steering column replaced and tried to get me to fork out over a grand for repairs on the spot. After having my usual mechanic look at the issue the following day, his opinion was that it was in accordance with the recall. My mechanic also said that the parts listed in the recall to be replaced, such as the torque convertor, are apart of the steering column. GM has offered me no help in rectifying the issue and refuses to look into it further. The csr I spoke with was very rude and in a short sum of words basically told me that GM would not do anything about the issue even if I were to have multiple GM dealers find that my car in fact is affected by the recall. She also offered no concern about my safety as a driver and would not recognize that an oversight could have been made on at least one vehicle regarding this recall even though GM has reportedly oversighted improper manufacture of millions of vehicles. I feel that GM should be held responsible for the repairs my car needs on a part that does not need frequent servicing or does not suddenly break without cause.

- Bartonville, IL, USA

problem #21

Mar 232014

G6

  • 39,957 miles
The contact owns a 2009 Pontiac G6. The contact stated that while driving approximately 35 mph, the power steering assist failed and the power steering warning light illuminated. The contact continued to drive cautiously with force being applied to the steering wheel. The vehicle was taken to the dealer where they replaced the torque input sensor. The manufacturer was not notified of the problem. The approximate failure mileage was 39,957.

- Canton, OH, USA

problem #20

Mar 172014

G6

  • 78,005 miles
I was driving my 2009 Pontiac G6 and was attempting to make a right hand turn from one street onto another, at which time I lost all power steering assistance and a chime went off with an indicator on dash. I proceeded to hit the curb damage my tire and rim. I turn ignition off and restart and it will work for a day or two and randomly turn off assist power steering. I have seen a recall for earlier model G5 for electric power steering failure, that does not cover G6. I believe it needs to be investigated to possibly extend the recall to 2009 G6.

- Clinton, MI, USA

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