The contact owns a 2000 Pontiac Grand Am GT. The contact stated that while driving 15 mph, both front air bags deployed without the vehicle being involved in a crash. The weather conditions were clear and the road surface was smooth. The contact suffered from whiplash and was taken to the hospital to treat his injuries. An authorized dealer was notified and informed the contact that there were no recalls or warranties covering the failure. The insurance company and the manufacturer were also notified, but offered no assistance. The failure mileage was 200,002 updated 12/20/11 updated 01/03/12

- Lockwood , NY, USA

Sustained facial injuries in a single vehicle accident (car vs. Telephone pole). Was wearing seatbelt when contacted black ice, vehicle left the road and struck a telephone pole head-on driver side which totaled the vehicle and broke the pole in half. Upper torso struck steering wheel and head struck center console resulting in loss of consciousness and deep facial laceration/ avulsion over left brow. Shoulder restraint did not engage and neither driver side nor passenger side airbags deployed at any time. It is in the opinion of unnamed professionals that the airbag/ shoulder restraint might have prevented or limited/ reduced the injuries sustained in the accident. No citation was written for failure to control or speeding, neither was there any suspicion of being under the influence of drugs or alcohol. The vehicle was purchased used from a reputable dealership and was certified that all safety devices were intact and functional at the time of purchase.

- Flatwoods, KY, USA

Collision involving front of 2000 Pontiac Grand Am (complainant vehicle) striking side of another vehicle at estimated speed of 30 mph. Air bag of Grand Am failed to deploy. Driver of Grand Am (complainant) was belted, but driver's head nevertheless struck windshield and driver's thighs struck bottom of steering wheel and steering column, causing unconsciousness and injury. Vehicle is currently at dealer for inspection, assessment, and (if not totaled) repair. Photos of vehicle have been taken and can be made available upon request.

- Lafayette, LA, USA

During a 30 mph frontal collision front air bags did not deploy. Consumer sustained minor injuries, but was able to drive. Dealership was notified, but did not resolve the problem.

- Cape Vincent, NY, USA

While driving consumer applied the brakes and pedal went to the floor. Vehicle continued to accelerate. Consumer lost control of the vehicle and hit another vehicle in a head on collision. Driver was not injured. Both frontal driver 's and passenger air bags did not deploy. The insurance company had the vehicle towed to the body shop.

- Cincinnati, OH, USA

While approaching incoming traffic, the consumer applied the brake and the brake pedal went to the floor, causing the vehicle to rear end another vehicle at 25-35 mph. Upon impact, both frontal air bags did not deploy. The vehicle also surged forward. There was a defective part that was causing the brake pads to wear.

- Wilmington, NC, USA

Consumer's vehicle was involved in a head on collision while driving at 55 mph and hit a wall. Upon impact, vehicle spun around and hit wall again head on. None of the frontal air bags deployed the driver sustained neck injuries. Vehicle was totaled.

- Woodhaven, MI, USA

While traveling to an appointment with my 5 month old daughter, I saw that there was some slush on the road ahead so I let up off of the accelerator so I could slow down. The car started to swerve so I tried to veer to the right of the road because I noticed 2 tractor trailers coming at me in the opposite direction. The car then spun out of control, did a complete 360 degree turn and ended up in the other lane of traffic where one of the tractor trailers slammed into me almost completely head on, spun me around, hit me in the rear, then spun me around again and ran over the front end of the car. Neither air bag deployed. I turned 90 degrees in the driver's seat and hit the steering wheel with my left side and shoulder. My left leg took out the complete center console including the gear shift and the E-brake. My daughter was not injured, but I am going through physical therapy to regain strength in my left arm because I severely damaged the muscles that attach to my shoulder. Because of this I am not permitted to work. The tractor trailer was also totaled upon impact and 150 gallons of deisel fuel were spilled. If anyone would like to hear more or see pictures of the car, contact me at skuhn24@yahoo.com.

- Ripley, NY, USA

While driving at 15 mph and with no warning consumer's vehicle was in a head on collision with another vehicle. Upon impact, both front air bags did not deploy.

- Waunakee, WI, USA

The car that crashed into me was a deputy not on duty disregarded a stop sign hit me head on from front to side totaling my vehicle, the air bags on either side never deployed. I suffered from my hips being off line and had gone to the chiropractor for 6 months.

- Harvey, LA, USA

Both frontal air bags deployed while driving, dealer/manufacturer were notified. Feel free to provide any further information.

- Gould, AK, USA

On 12/21/01 I was involved in an auto accident where the individual at fault ran a red light and crashed into my vehicle. Upon the arrival of the paramedics, I was restrained and told I had to be removed from the vehicle immediately, because my airbags never activated and to avoid further injury. Even after my removal from the vehicle, the airbags never activated. I was told that if I were not wearing my seatbelt I would be dead today, but somehow I must have incurred the chest pain upon contact with the steering wheel. The car is totaled. Presently my only injury is with my lower back, the pain in my chest has subsided.

- Memphis, TN, USA

As a result of being 'cut off', my vehicle swerved on a busy interstate and ultimately struck virtually head-on a concrete barrier dividing the N and S bound lanes. I suffered a right broken wrist (in 3 places), my passenger suffered a concussion, my grandson a broken leg and my granddaughter only emotional distress. Neither airbag deployed. It is clearly stated in the owner's manual that they are deploy when crashing into such a barrier at between 9-14 mph.

- Bluefield, VA, USA

While driving about 40 mph consumer was involved in a head-on collision in which neither driver's nor passenger's air bags deployed.

- Allentown, PA, USA