Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

NHTSA — Equipment Problems Seal Of Avoid Like The Plague


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Pontiac Grand Am accessories - interior problems

accessories - interior problem

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2002 Pontiac Grand Am Owner Comments

problem #3

Nov 092009

Grand Am

  • 112,000 miles


About a year ago car wouldn't start. Had it towed and the service garage replaced the ignition assembly and did a security update. About 2 weeks ago car wouldn't start tried jumping, nothing. Security light on dash was blinking. Researched on computer and found out if you turn key on for fifteen minutes then try to start the car it will start. Well I tried this and it worked. Leaving the key on for fifteen minutes resets the security system on the car. My car has started for the last 2 weeks. I called the dealer and they said they can't disarm the security system and there were no recalls for my car. Maybe this is what the garage did a year ago and charged for a new assembly because I still use the original key. Please help because I am not alone and this problem really confuses the repairman according to the web site I found this easy fix on.

- Phillipsburg, NJ, USA

problem #2

May 282006

Grand Am

  • 70,000 miles
My 2002 Grand Am has a clicking sound coming from the dashboard. I took it to greenfield Pontiac after hearing about a service bulletin. They told me the bulletin did not cover the problem I had and that since it did not create a safety hazard, it was not covered. The cost to me would be about $300 for a new 'multifunction switch' which is the blinker/directional arm. My turn signals do function properly when I need to use them, and as far as I know the lights are not actually flashing. The clicking is not constant, or everyday, but when it gets going, sometimes it does not stop for 10 to 20 minutes. I think I'm going deaf from turning the radio up so I don't have to hear the clicking. I've had several other bad experiences with this vehicle that were not covered (I.e. timing went at 40,000 mi--big bill!). I will never buy another GM product--they do not stand behind their vehicles!

- Grafton, WI, USA

problem #1

Oct 102003

Grand Am 4-cyl

  • Automatic transmission
  • 45,000 miles
I have had my car in the shop several times for problems and they can typically replicate the problem, but cannot fix it. I have had 3 brake jobs on my car, as well as the calipers rebuilt, and my brakes still do not work right. The ABS system fails constantly. I experience slides on dry surfaces even. I also have transmission, coolant, and fueling problems. I have had a fuel pump replaced finally, after the 3rd time of taking it in for not starting, 2 times prior there was nothing supposedly wrong. Also, I am still getting only 125 miles on a tank of gas. They an reciprocate the problem but will not fix it. I also keep getting a low coolant and check engine message lights but they say nothing wrong. The power windows also drag and make marks on the window surfaces. They are very slow rolling up. The light in the radio area fades in and out, and the radio goes off and on alot as well as only the front speakers work primarily. Back do not. Accelerator pedal sticks, and causes car to rev up to 5000 rpms very scary!

- Magnolia, TX, USA

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