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NHTSA — Steering Problems Seal Of Avoid Like The Plague


really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
58,906 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Pontiac Grand Am steering problems

steering problem

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2002 Pontiac Grand Am Owner Comments

problem #10

Nov 012014

Grand Am

  • 210,000 miles


My Pontiac's ignition key has fallen out of the ignition on at least three separate occasions while I'm driving/turning. In addition to the key falling out of the ignition, the steering wheel becomes hard to steer and I have to use the emergency brake to stop. The most recent incident took place one day after my car was serviced at a local GM dealer in relation to the 14350 unintended ignition key rotation post card I received in the mail. I did call the GM dealer to report that the car was producing the same high risk issues and that I could come up there and show them this same problem while their staff is also in the car. I was told " we fixed the recall problem you must have another issue that is not covered under this recall." I am willing to record and upload video footage to youtube or a GM site that accepts videos so GM corporation can assess my issues remotely. Thanks in advance

- Sherwood , AR, USA

problem #9

Feb 152014

Grand Am

  • 100,000 miles
The contact owns a 2002 Pontiac Grand Am. The contact stated while driving approximately 55 mph, the steering wheel became difficult to turn without warning. As a result, the contact lost control of the vehicle which flipped over and crashed into a ditch. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Gloversville, NY, USA

problem #8

Mar 302014

Grand Am 4-cyl

  • 164,760 miles
I was driving my mothers car when I went to slow down coming up on a hill going down felt like brakes went to the floor. Coming down the hill is when I noticed my ebrake didn't even work. My brake light, oil light, trac off light and my security light were on. Then couldn't control the car went in wrong lane and hit head on with another car.

- Mayfield, PA, USA

problem #7

Dec 012013

Grand Am 6-cyl

  • miles


Steering locked up while turning and brakes failed.

- West Palm Beach, FL, USA

problem #6

Apr 182008

Grand Am

  • 78,200 miles
The contact owns a 2002 Pontiac Grand Am. The contact attempted to lower the tilt of the steering wheel and it suddenly became stuck in the high position. The vehicle was uncomfortable to drive. He has not had the vehicle inspected by a mechanic or the dealer. The failure mileage was 78,200.

- Hagerstown, MD, USA

problem #5

Jul 152003

Grand Am

  • Automatic transmission
  • 5,000 miles
My wheel broke off while driving, had no steering and no brakes, not exactly sure what let go, was told covered under warranty and then after the car was fixed by the dealership the dealership said I had to pay, as this could not have happened. Company sided with dealership and said would have someone from the company meet with me and look into the matter but has not. I've been waiting since nov02.

- Copper Cliff, UN, USA

problem #4

Apr 132003

Grand Am 6-cyl

  • Automatic transmission
  • 20,000 miles


2002 Pontiac grandam GT-1 has continuous grinding, rubbing, and popping sounds from the front steering. Also has uncontroled power steering where the car could go off the road. Dealerships can or will not try to find these serious defects, they say that it is the tires that is causing these defects.this is the second new GT-1 within the past three years with the same defects that I have owned.

- Newton, NC, USA

problem #3

Dec 242002

Grand Am 4-cyl

  • Automatic transmission
  • 11,100 miles
The vehicle is a 2002 Pontiac Grand Am SE1 sedan with the ecotec 2.2L engine. I was driving on the highway there was some snow and maybe a slight amount of ice in areas. And the car infront of me lost control. In order to avoid hitting it I had to make a sharp left hand turn. While making this left hand turn I had my power steering dissengage. My dashboard lights all then lit up and the engine and all the vehicles power went dead. I ended up going off the road and was airborne and came flying down into the metal highway divider. Causing severe damage to the front end of my car and minor damagein the rear. The airbags did not deploy and there were no serious injuries. This however has occured now 4 times in this vehicle since purchase. The dealership stated twice before the accident "can not duplicate owners concern" and sent me away with no work performed. I then contacted Pontiac customer assistance center before the accident and they didnt offer any help either.

- Indianapolis, IN, USA

problem #2

Sep 012002

Grand Am

  • miles
While traveling on the highway there is a winding noise coming from the steering. The dealership is aware of the problem.

- Oakdale, PA, USA

problem #1

Oct 192001

Grand Am

  • Automatic transmission
  • miles
Steering felt loose, alignments were done, but did not remedy the problem. Vehicle was taken to dealer 4 times, could not find a problem. Consumer lost control of vehicle, and went off the road.. there were 2 injuries.

- Las Vegas, NV, USA

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