Car Did Not Recognize The Key, Security Module Bad

CarComplaints.com Seal Of This Might Hurt

9.2

really awful
Typical Repair Cost:
$650
Average Mileage:
91,450 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. not sure (3 reports)
  2. dealer replaced security cylinder (2 reports)
2004 Pontiac Grand Am accessories - exterior problems

accessories - exterior problem

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2004 Pontiac Grand Am Owner Comments

problem #5

Feb 142014

Grand Am 4S 3.2L V6

  • Automatic transmission
  • 130,000 miles

A D V E R T I S E M E N T S

I bought my 04 grand am new loved it .here is the most recent issue with my grand am . I was at cvs ,I tried to start my car and nothing .there was a bad storm about to hit and here I am and my damn car wont start my husband had to come pick me up . we had to have it towed ,which cost $80 and then another $80 for the mechanic to tell us that our car is stupid because it doesn't recognize the key . he gave me a sheet of paper with instructions in case it did it again ,the mechanic said oh it might not happen again, well I will be damned if it didn't happen about a month later .I fixed if but it drained the battery , it did it again a week later .this is a bunch of sh*t ,I can not be doing this every week , I have taken very good care of my car ,it only has about 135,000 miles on it .I am afraid to drive it. l was going to give it to my so who is I college but I cant now , its not safe . this has happened three times already . they need to issue a recall this is a serious problem and I am very upset they are putting a lot of people in danger .but I guess that they just don't want to admit that they screwed up .I don't have the money to buy another car ,just fix this one

- Diane B., Norton, OH, US

problem #4

Jul 152010

Grand Am V6

  • Automatic transmission
  • 140,000 miles

what really pissed me off was a mechanic from our GM store told me it was the starter and the bad part was my husband had to tow it to the dealership from Walmart. So after the price quote I decided to have a friend who is a certified mechanic switch out the starter...and no go it still did not start, got the battery checked , no go on that well towed it back with anew starter, a new battery , then they figured out it was the ignition switch that has a sensor that went bad, here I am a year later almost to the date back in the same problem....seriously.....starter is changed out, it won't start, I am going to check the battery tomorrow this is getting old if it is a factory defect fix the stuff, and why you are at it fix the damn clicking in the dashboard.

- Brandie B., McPherson, KS, US

problem #3

Dec 012009

Grand Am GT 3.4L V6

  • Automatic transmission
  • 77,000 miles

As previously reported from 2 years ago, this problem is surfacing again. I believe there is a defect in the ignition or security system of the Grand Am but GM didn't issue a recall. The car started perfectly the next morning after being towed the night before to a repair garage.

Does anyone know if this key recognition business can be unhooked?

- ceraas, Minot, ND, US

problem #2

Jul 142007

Grand Am GT 3.4L V6

  • Automatic transmission
  • 37,000 miles

Read on as this continues 2 years later.

All electrical devices and lights worked perfectly. I could jump the solenoid and spin the starter until the cows came home but it would not fire. The remote start also didn't work.

It did come out of it one time at which time I thought it was a bad battery connection. Just plain luck it started I guess because the next time which is what I told about above, it was not going to go, period.

- ceraas, Minot, ND, US

problem #1

Aug 282008

Grand Am GT V6

  • Automatic transmission
  • 73,185 miles

This was our daughters graduation gift, bought new. She has had serviced all maintenance by dealer and regular as it should be. She drove car home and when she went to start to get to work the next day...it did not start. A friend and auto mechanic looked at it as she was stranded (22 years old and 1 hour from us) and thought it must be something in the ignition as he ruled out several other possibilities. A wrecker was called to tow it to the nearest dealer which was 40 minutes from her. As it turned out...the security system did not recognize her and thought she was an intruder. How ridiculous is that?! The dealer would not help us at all at the bill was $837.86. I know it is out of warranty by 37,000 miles, but this is not something that she could have been doing maintenance on. When the wrecker picked the car up, the driver told her he bet it was the security system. So evidently this is a constant problem since he was able to diagnose it. I feel GM should have taken care of this bill or at least offer to split it with us.

This is absolutely not right in my opinion. After all...when you go to get in your car...you expect it to recognize the key that came with it! I have a 2007

GMC Yukon that I love, but this is a fact...when we get ready to replace her car...it will not be with a GM made product!

- Bj J., Palmyra, TN, US

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