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NHTSA — Electrical System Problems

2004 Pontiac Grand Am (Page 5 of 5) Seal Of This Might Hurt


really awful
Crashes / Fires:
4 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
77,153 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Grand Am electrical problems

electrical problem

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2004 Pontiac Grand Am Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #20

Feb 012010

Grand Am

  • miles


Passlock system 2004 Grand Am Pontiac, the security light is blinking and read the manual follow the steps but my car wont crank

- Houston , TX, USA

problem #19

Mar 012010

Grand Am

  • 96,000 miles
I love my Pontiac gram am, the car not starting has been the only problem with the car. Just called the dealler ship and they said it would cost about $419 to fix the problem. I already spent $1000 or more on towes and new battieries, etc. Till I learned the 10 min trick. I'm getting sick and tired of waiting the ten minutes for my security light to reset. What does it take for a recall this problem. I can't imagine how many more people have had to have this problem.

- Garrison , NY, USA

problem #18

Feb 212010

Grand Am

  • 66,000 miles
Car will not start. Passlock security system bad. Have to leave ignition on for 10 minutes to let system reset. Found pages of complaints about the GM passlock security system on the web. I guess nothing will be done till somehow there is a death. With the gov. Now owning a part of GM the NHTSA is now really in GM's back pocket and will not do anything.

- Burleson, TX, USA

problem #17

Feb 022010

Grand Am

  • miles


Turn signal switch clicking, when after using the turn signal and during driving. I took it to the dealership they said it was the turn signal switch. I see that in December 2004 GM issued a policy covering turn signal/hazard flasher for a replacement. We did not receive a letter about this. I would like you to look into this and see if the 2004 Grand Am is also included in this recall, if so how do I go about to get the dealership the proper papers to fix this issue at "no cost" to me. This has been an occurring issue since early 2009, I just had time today to get it to the dealership to have it looked at, because the clicking is getting worse.

- Tawas City, MI, USA

problem #16

Dec 152009

Grand Am

  • 99,000 miles
2004 Pontiac Grand Am got in car, and car would not start. Lights come on, radio on just wouldn't start. I had to be late work because I didn't have a ride and googled the problem, finally found out it is a problem with the security system and lots of people are having it. It has since happened one more times since the first time (first time was 12/15/09) today is the 16th. Twice in two days. It is winter and I hope this doesn't happen when I am with my kids. It's to cold for that. I have heard when people take their cars in to GM to have it fixed it costs about $600 and there is no way we have the money for that so right now we are having to put the key to "on" position and wait 10 minutes for the security system to reset. It will start then but that is so frustrating and if it happens when we are away from home this winter it will be cold as well. I can't believe when I searched online the amount of people having this same problem as me!

- Amarillo, TX, USA

problem #15

Sep 252009

Grand Am

  • miles
The passlock system in my 2004 Grand Am keeps acting up. I go to start my car and I have to put my key in the "on" position for 10 min. This could be a safety issue. My car shut off while driving it the other day. Power steering was not working. Had to glide to a stop. Was told this was a malfunction of the passlock system. I think that this is a recall situation and needs to be addressed. Dealership cannot figure out what is causing this problem other than it is a passlock system malfunction.

- Corpus Christi, TX, USA

problem #14

Sep 112009

Grand Am

  • 74,633 miles


Pass lock on Grand Am 2004 SE keeps turning car off when running./will not start for 10 min when trying to start.

- Lagrange, KY, USA

problem #13

Jul 212009

Grand Am

  • 106,033 miles
Problem with the passlock system on '04 Pontiac Grand Am. Car won't start and is unpredictable. The temp fix is to turn ignition on for 10+ minutes then turn off and car will start. This is a big problem when you're at places like a gas station. There are reports all over the internet of this same problem and Pontiac needs to recall and fix the problem.

- Riverside, CA, USA

problem #12

Jan 242009

Grand Am

  • miles
2004 Grand Am will randomly not start. I have had the fuel pump and key switch replaced and the car still does not start sometimes. Twice the car has shutdown while driving. The door locks will unlock when the cars shuts off while driving.

- Lexington, KY, USA

problem #11

Jan 162007

Grand Am

  • miles
Clicking noise that sounds like turn signal, though turn signal nor hazards come on. Sound is very unpredictable, and very annoying. Have notices small wisps of smoke coming from steering column, but thought it was only dust until reading other complaints. Have taken to dealer and was told they had no idea what the problem might be.

- Muldrow, OK, USA

problem #10

Jul 172008

Grand Am

  • miles


My 2004 Pontiac Grand Am wouldn't start, changed a few small things, fuel filter, etc, but still wouldn't start. Had to have it towed. I read about the passlock system and it worked. When I got to the dealer, their diagnostic didn't find anything wrong. I have not had it happen again, but am afraid to drive it because I also read that after the passlock system fails multiple times, it fouls the computer and the car could die when I'm driving down the highway at 70, and not be able to control the car.

- Columbia, MO, USA

problem #9

Jul 012008

Grand Am

  • 7,100 miles
My 2004 Grand Am is having several ongoing problems. It wont start and when it does it dies constantly. I almost ran into a ditch after it lost power going 50 mph. Another time it lost power in the middle of a three lane street with a green light. I was barley missed by two different vehicles going 45mph. My Pontiac Grand Am' has a security problem involving a passlock failure. I got in my car today, and it wouldn't start again. Pontiac says to turn the key on for 10 min and reset the computer every time I try to start my car. I work late nights. I can't take the chance to see if its going to start or I have to sit in the dark for ten minutes and wait for my car to start. I also have had to replace the hazard relay and the multifunction rely like hundreds of other Grand Am owners. In 2003 Pontiac recalled cars with the same issue. Im not sure why they aren't taking care of the 2004 problems.

- Sacramento, CA, USA

problem #8

Jul 162008

Grand Am

  • 57,280 miles
Car started popping fuses for the parking lights and dash lights then my wife was at bank and lights came on automatically then the harness under dash started smoking I had to cut power from battery to stop fire.

- Jemison, AL, USA

problem #7

May 012006

Grand Am

  • 50,000 miles
On my 04 Grand Am after using turn signal, clicking noise started coming from behind hazard signal and now sometimes a puff of smoke has started coming from the steering column with only 43K on car, replaced hazard switch, fixed for only 2 days then same problem, noticed complaints of same problem and this was a recall on earlier models, shouldn't this recall be extended?? please go to there are many complaints of the problem. More complaints from other owners. 2nd complaint of turn signal electrical problem. Result of defective multifunction switch also present in other years as well and other GM vehicles. In researching this problem I have found it is not a matter of if but when it will happen. Car was repaired 1/18/08. This is the description of the repair from the mechanic: Diagnose clicking noise in dash, remove dash face - check wiring, switches, tbs's and recalls. Problem caused by short in multi function switch that damaged flasher unit. R&R steering column covers and air bag to replace multi function switch, replace hazard lamp flasher unit. Part description: Multi function switch assembly (headlamps, wipers, turn signals, dimmer all in one unit.) hazard lamp/flasher unit assembly. Total cost $474.31. If you will refer back to 2000, GM recall NO03043 and 2001 GM recall NO03043 you will see they were recalled for the same thing! in addition to a possible crash due to the defective switch that you noted, you might want to add that 1) very distracting 2) if not repaired, the brake lights start to fail 3) steering assembly starts smoking. I hope something is done before someone dies. This safety issue needs to be addressed before some gets hurt or dies. I made Pontiac aware of condition with out resolve. Also the person whom I spoke to did not speak or understand english very well. Please help get this resolved.

- Covington, LA, USA

problem #6

May 212007

Grand Am

  • 55,000 miles
The contact owns a 2004 Pontiac Grand Am. The contact stated that the pass lock system prevented the vehicle from starting. He would have to leave the key in for ten minutes and wait for the security light to stop blinking. The pass lock system would reset itself and then he could start the vehicle. The manufacturer stated that nothing could be done to assist. The vehicle has not been diagnosed by the dealer. The current mileage was approximately 67,000 and failure mileage was approximately 55,000.

- Plant City, FL, USA

problem #5

May 102008

Grand Am 6-cyl

  • 62,700 miles
This is the 2nd time my car is running fine when I turn it off and when I go out to run an errand, there is no power at all. When I turn the key, there is nothing at all. Everything is completely dead, nothing lights up at all. It happened the 1st time earlier this winter and the garage was able to reset it and it started right up. I have tried putting the key to the on position and waiting 10 minutes and turn it to the off position and then trying to start it. There is still nothing. I assume I will have to have it towed to the garage and possibly have the ignition switch replaced. I figure that is what it must be because I have been doing research on the internet and alot of consumers have had the same problem and that is what was wrong and I also noticed that it can happen again at any time leaving people stranded. I just happened to be that both times I was in my own yard when it did it to me.

- Jonesport, ME, USA

problem #4

Feb 102008

Grand Am 6-cyl

  • Automatic transmission
  • miles
On my 2004 Grand Am noticed after using turn signal... clicking noise coming from dash behind hazard signal started and now smoke has started coming from the steering column with only 43K miles on car... noticed several other complaints of the same problem and that this was recalled on earlier models... shouldn't this recall be extended??

- Salina, KS, USA

problem #3

Jan 162008

Grand Am 6-cyl

  • Automatic transmission
  • 59,240 miles
Second complaint regarding the turn signal electrical problem. This problem is a result of a defective multifunction switch and is present in other years of the Grand Am as well as other GM vehicles. In researching this problem I have learned that it is not a matter of "if" it will happen to your Pontiac but rather "when" it will happen. My Pontiac was repaired janurary 18, 2008. The following is the description of the repair from the mechanic: Diagnose clicking noise in dash, dismantle dash face and check wiring and switches, check tbs's and recalls. Problem caused by short in multi function switch that damaged flasher unit. R&R steering column covers and air bag to gain access to replace multi function switch, replace hazard lamp switch/flasher unit. Part description: Multi function switch assembly (headlamps, wipers, turn signals, dimmer all in one unit.) hazard lamp/flasher unit assembly. Total cost $474.31. My cost to rent a car $59.85. If you will refer back to 2000, GM recall NO03043 and 2001 GM recall NO03043 you will see these vehicles were recalled for exactly the same thing! in addition to the consequences of a possible crash as a result of the defective switch that you noted, you might want to add that 1) it is very distracting 2) if the vehicle is not repaired, the brake lites start failing, the steering assembly starts smoking....and best of all, if you take it to certian Pontiac dealers they have actually stated that the smoking was normal during the summer months!!! I sincerely hope that something is done about this before someone is killed. Think of your family members and give this some attention. This is not about money anymore.

- Las Vegasw, NV, USA

problem #2

Oct 062007

Grand Am

  • Automatic transmission
  • miles
Security light comes on - car won't start - let set for 10 minutes - turn ignition off and back on - security light comes on going down the road. - something to do with passlock according to info on internet.

- Haughton, LA, USA

problem #1

Oct 152006

Grand Am 6-cyl

  • Automatic transmission
  • 43,000 miles
My daughters 2004 Grand Am recently started experiencing an annoying problem. Whenever she used the turn signals, the clicking noise coming from the dash near the radio and hazard light switch continues for several seconds (anywhere from 2 to 30 seconds or longer!!!) after the blinker is turned off. The problem is gradually getting worse as time goes by.

- Rogersville, AL, USA

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